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    Markos Fokas, DDS

    4.7 (3 reviews)
    Open 9:00 am - 7:00 pm

    Services - Markos Fokas, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    4 years ago

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    Glenn S. Ludwig, DMD

    Glenn S. Ludwig, DMD

    4.5(8 reviews)
    1.6 mi

    I've known Dr. Ludwig as a colleague and as a patient for decades. His skill and dedication to his…read morepatients is exemplary! His knowledge of all things periodontal and related topics is admirable. His office is comfortable and spotless and his staff is first rate. The fact that his staff is essentially unchanged for years speaks volumes. If you need periodontal care, his office should be the first one you call!

    I was referred to Dr. Ludwig by my dentist for a dental implant and paid thousands of dollars…read moreupfront after being given what was presented as a "treatment plan." In reality, it functioned as a bill -- full payment required before any work began. Four months later, after already paying in full, I was suddenly presented with a second treatment plan demanding substantial additional money. This was never clearly disclosed at the start. There was no transparency about total cost, sequencing, or expectations. At this point, I have paid thousands of dollars and do not have the implant I initially sought. There was no professional, sit-down consultation explaining the process from start to finish, and no financial consultation to walk through costs. Instead, Dr. Ludwig communicates sporadically while you're already in the treatment chair, which is not an appropriate or professional way to explain complex oral surgery or financial obligations. The office seems to expect patients to somehow already have a deep understanding of oral surgery -- yet they are very enthusiastic about taking payment. The entire experience felt shady, disorganized, and misleading. I would strongly urge prospective patients to ask for everything in writing and proceed with caution.

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    Glenn S. Ludwig, DMD
    Glenn S. Ludwig, DMD
    Glenn S. Ludwig, DMD

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    4Excellence In Dentistry

    4Excellence In Dentistry

    4.4(29 reviews)
    3.5 mi

    This is my first time writing a Yelp review, and I usually avoid posting negative feedback about…read morebusinesses. However, my experience at this dental office--specifically with the office manager, Christy--has left me frustrated enough to share my story. To be clear, my dissatisfaction is not with the dentist, whose care I've always trusted, but rather with the way the office handled a $22.11 payment issue. I visited the office for a routine cleaning in October 2024, during which the dentist recommended fillings for two teeth. Although I've been skeptical about the necessity of some past recommendations, I trusted the dentist's expertise and scheduled the procedure. Before the appointment, I requested a pretreatment estimate to understand my out-of-pocket costs. When I reviewed the estimate, I noticed it was classified as an out-of-network claim, even though the office is in-network. I immediately contacted the office, and they assured me they would correct the issue. On December 10, 2024, I had the fillings done. When it came time to pay, the amount presented to me was significantly higher than I expected. After I questioned it, the staff realized they hadn't fixed the out-of-network classification. They recalculated the payment on the spot, and I paid the corrected amount without issue. Weeks later, on December 27, I received a call from the office stating I owed a balance of $22.11 because my insurance deductible hadn't been met for the year. While I felt this should have been accounted for in the pretreatment estimate, I reviewed the claim and confirmed the charge was accurate. I called the office back promptly and expressed my willingness to pay. However, I was uncomfortable providing my credit card information over the phone, given previous bad experiences. I asked about alternative payment methods, such as mailing a check, paying online, or handling it during my next visit. The staff assured me that paying later would be fine. On January 9, 2025, I received another call from Christy, the office manager. Her tone was immediately accusatory, implying I had failed to follow up or take responsibility for the payment. I explained that I had already confirmed the charge with my insurance and had been told it was fine to pay later. When I asked where to send a check, she abruptly ended the call without providing the necessary information, before I even had the chance to ask who the check should be addressed to. Then, on January 16, I received a voicemail from Christy, stating that if I didn't pay the $22.11 by the end of the day, the balance would be sent to collections. I was shocked that such an aggressive approach was being taken for such a small amount, especially when I had already attempted to resolve the issue. Frustrated, I rushed to the office to pay the balance in person. During this visit, I tried to explain my concerns about how the situation had been handled, but Christy dismissed my points, continued to accuse me of not wanting to pay, and spoke to me in an unprofessional and condescending manner. When I pointed out that she hadn't provided clear instructions for mailing a check, she sarcastically responded, "You know where our office is, right?" This level of disrespect was infuriating. In the end, I paid the $22.11 and canceled all future appointments. While I still respect the dentist's care and professionalism, I can no longer remain a patient at this practice due to how I was treated by the office manager. This experience has shown me that even excellent medical care can be overshadowed by poor communication and unprofessional behavior from office staff. I have attached one screenshot for my payment of $22.11 and one screenshot of the voicemail that threatened me about the collection, which happened 20 days after initially notifying me of the balance.

    I've been going to this Dental Office for over 15 years. The front desk ladies Kathy and Patty are…read morefriendly and helpful. Anna the dental hygienist is amazing. She always cleans my teeth deeply giving me a fresh, sparkling smile. Dr Albanese is very knowledgeable and gentle. I always feel comfortable and trust him. I never feel any pain at all !!! Highly recommend this Dental Office!

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    4Excellence In Dentistry - 4Excellence In Dentistry | Levittown, NY

    4Excellence In Dentistry | Levittown, NY

    4Excellence In Dentistry - 4Excellence In Dentistry | Levittown, NY

    4Excellence In Dentistry | Levittown, NY

    4Excellence In Dentistry

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    Markos Fokas, DDS - generaldentistry - Updated June 2026

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