Dr. Yeun and staff make you feel comfortable and relaxed. Very friendly and professional, making…read moreyou feel like a person and not just another patient. My 6 year old daughter was very fussy with dentists...crying and screaming every time she heard the word "dentist". Since seeing Dr. Rubina, she's no longer scared of visiting the dentist for her checkups and oral care. Thanks for being so kind and patient!

This is my very first review and the reason I'm writing is because I would like to share my…read moreexperiences with this dental office with others. I've been their customer since 2006. The hygenists, in general, do their jobs well. However, the service at the reception desk is below average. They do their jobs fine when you want to book an appointment or when they ask you to pay, but when it comes to cancelling appointments and what not, it is a different story. Be prepared to receive some attitude!!!! After all these years, I am finally fed up with how I'm being treated, so it's time to move on to a new dentist. I will not recommend this dental office to any one.

I have received excellent care. Two loose teeth were removed. Dr.Tai advised about healing regimen…read moreand prescribed appropriate pain reduction medicine. Thanks.

The Cantonese-speaking receptionist was unprofessional and unable to comprehend a "Predetermination…read moreexplanation of benefits" thinking that was a formal bill, and unfriendly & inpatient when answering patient's enquiries. She needs more training in both knowledge and customer service.

We had walked by the office after noticing they were an Invisalign provider. We got to sit down and…read moreget a free consultation from Dr. Bishay and without hesitant, we decided to go with the program. We also started to come here as our main orthodontist provider as well as everyone is super friendly and welcoming. Amy the receptionist is super nice and organized and is always emailing us to remind us of our appointments.

An amazing family dental office. Dr. Bishay and her staff are like a second family. I don't have…read moredental insurance and the prices are very reasonable! They call to check up on me, remind me when I need to come in for my appointments and truely care. Dr. Bishay is honest and she takes the time to explain everything in detail. Very rare to find nowadays. Highest recommendations!

The staff is horrible. Not kind at all. Beed better customer service skills if they are going to…read moreget over $2000 dollars from you for extracting your teeth.

From the owner: The smiles of all of the residents of Scarborough can now be taken care of by Scarborough Oral…read moreSurgery. They are the leading dental professionals in the area when it comes to both care and service. They are your local source for all your essential dental needs.

i was not very pleased as i had all my teeth taken out on january 8th of this year. the hospital…read moresent me home to soon as when my driver got me home he could not wake me so he had to call 911 to take me back to another hospital to get me to wake up and was in there 6 hours to much medication. now as gums are healing there is part of a tooth still in my mouth and it is cutting the side of my mouth. also i have an ambulance for $45. dollars so if they had not let me go so fast from the first hospital i would not have this bill, i think dr rubin should pay this bill for me or the hospital, with all the stress this has put me under i am scared to come to another dentist to have this part of the tooth taken out. can not get my dentures because of this so i am still on soft food and losing weight as i can not enjoy my food.

So, at the ripe ol' age of 33, I finally had my wisdom teeth out. I'm t-t-terrified of dentists. I…read moreactually get teary when I go for a cleaning. It's embarrassing. So you can imagine how I was dreading my visit to the oral surgeon. Thank goodness for Dr. Moncarz and the rest of the staff here. They were amazing. Friendly. Patient. Funny. Thorough. Dr. Moncarz himself was funny, friendly, and took the time to explain things to me in as much depth as I wanted. I was greatly reassured by the time I left my consultation appointment and arrived for my surgery feeling only minimally nervous. I was seen exactly on time for all of my appointments and everything seemed quite efficient while I was being seen. The staff were willing to work with me to book appointments around my crazy schedule. Dr Moncarz made sure I was armed with enough medications to deal with the pain I'd have after having four wisdom teeth (two impacted) removed under general anesthetic. He also reviewed the post-op instructions me with as well as providing a detailed handout that I could read again later. I even received a call from the office the day after my surgery checking in to see how things were going and address any questions. One star off because the clinic is a bit cluttered and the kind of dirty that happens when a place has been open for years and years. I have no concerns about safety (and I'm a nurse - I feel like I'm a pretty good judge of cleanliness and sterility), but the appearance of the place could have been more reassuring. That said, I was thrilled with the whole team and everything went as well as can be expected when you're having teeth yanked out of your head. I'd definitely recommend Dr. Moncarz should you ever be in need of similar services.

I recently had to see a dentist at 143 Sheppard Ave E. the…read moredentist I saw was Dr Eric Ebrahimi. I had a simple check up & the Dr.told me I need to get a tooth(moler) removed(as I was having some discomfort there) I was told that I also had another piece of something attached to the root of my moler that needed to be pulled as well. I was treated with so much care from Dr Ebrahimi to all the Ladies(staff) who always had a smile & kind words to make me feel more comfortable I was put to sleep due to some health issues & before I knew it...it was all over. The procedure took about 1/2hr & I was home relaxing & recovering within an hr. I had pain for the first day (which the Dr.warned me about) & it seemed to slow down by the next few days. I had a post op" appointment the following week & Dr Ebrahimi said everything looks great the gums are healing well. I have to say that this dentist office is so wonderful. I have been to the Danforth dentist office to & they are all amazing there to. I can't stop saying such nice things about this place. Your in good hands when you come here. Thank you Dr Ebrahimi & all your staff for everything.

I had my wisdom teeth extracted 4 days ago, and I'm still very swollen…read more His office was beautiful, his receptionists and nurses are all so nice. The thing that really suprised me was that during my recovery period, Dr. Yarmand called me personally and asked me how I was holding up. It was a very nice suprise, and made me not regret choosing his office. It's hard to come across offices where the doctor geniunely cares about you, and I felt like he did here. Great office!

It took 16 months to complete what Dr. Yarmand started. My request to do procedures under local…read moreanesthesia was declined by Dr. Yarmand in favour of IV without explanation. While removing one tooth, he destroyed two more adjacent teeth. When leaving his office, I was given the statement. Later on when I was back to my normal state of mind, I looked into the statement. The amount charged to my credit card was different from what I paid before the procedure. This second payment was charged without my authorization. The amount for bone regeneration increased from $820 to $ 1050. Also, the statement showed another "bone regeneration" the Dr. Yarmand claimed has been done, although there were no cuts, stitches or threads in that place of my mouth. To extract destroyed teeth and complete the project, I went to another surgeon. Unlike Dr. Yarmand, this other Doctor performed all procedures under local anesthesia as I requested. He did not request a one-thousand- dollar deposit before the procedure. Payments were taken only upon the completion of each procedure. For each procedure, he charged amounts the same as on the estimates. Every time, my credit card was charged in front of me. The price for each implant was 20% lower than with Mr. Yarmand. To follow-up on the second version of Dr. Yarmand response. 1. Dr. Yarmand declined my specific request for local anaesthesia in favour of IV ($680+$60). Regarding, "IV sedation comfort", the nurse tried to insert a needle into my vein 3 times. Then, she called for help another nurse who was able to get into my vein on her 2nd attempt. 2. According to the 1-st payment receipt, my credit card was charged at 9:18 a.m. in front of me before the procedure. According to the 2nd payment receipt, my credit card was charged 2nd time with different amount (to replace the 1st charge) at 12:16 p.m. without my knowledge while I was still in the operating area. According to the wall clock in the operating area, I left this area at 12:22 p.m.( 6 min after my card was charged). 3. When I asked Dr. Yarmand about my destroyed teeth he did not apologize, did not express regret about the damage he did to me. I was in shock. I couldn't discuss anything with him anymore. To replace destroyed teeth with implants, I paid $10K to another surgeon.

If I could give this doctor negative stars I would. He performed a double jaw surgery on me 10…read moreyears ago and completely destroyed my skull. Initially he had convinced myself and my parents that it would be life threatening for me to not undergo this very costly surgery, insisting my jaw would lock shut in the next few years and I would never eat again and struggle with breathing for the rest of my life. This was a lie. On the day of my surgery I was forced to consent to all listed procedures or my entire surgery would be cancelled, so when I saw 'chin augmentation' listed without ever having spoken to me or discussed desired outcomes regarding my chin shape I was concerned but given no choice other than to consent or abandon my surgical date which I had scheduled over a year in advance to align with my school schedule. When I asked for explanation as to what this chin augmentation entailed, I was assured that it was just a formality 'in case' he had to shave down or reshape my chin after repositioning my jaws. I should have abandoned the surgery altogether at this point but I unfortunately trusted the doctor and signed the form. The second I woke up from surgery I knew something was horribly wrong. There was a hole in the roof of my mouth that connected to my sinuses, there was no second surgical site for bone grafts to have been taken for the upper jaw expansion, I was bleeding profusely, and the nurses were so incompetent that one held a tissue to my nose, pinching my bleeding nose shut and telling me to blow when I had already been told I could not do this for several weeks after surgery. As my lungs were empty and I could not breath through my mouth, I could not blow, or BREATHE and had to fight this nurse off of me as I turned blue because she would not let go. My mother finally entered the room screaming and this nurse was removed from my face. I informed the medical team immediately of the hole in the roof of my mouth preventing me from being able to form suction with my mouth so I could not use the straws they were providing for liquid nutrition or hydration limiting me to syringe feeding for the entire healing period. I was told that the hole didn't exist, it was all in my head, and that the surgery had gone perfectly. This was just the start of my nightmare. I was released from the hospital after two days still unable to properly breathe or eat/drink as the I could not create any suction, the swelling was immense, and involved my sinuses as the doctor had fully ripped the roof of my mouth in half and was denying it. Within hours of arriving home the swelling had increased so much I again could not breathe, was turning blue, and had to be rushed back to the hospital. The next three weeks consisted of struggling to consume enough liquids with a syringe, and follow up appointments with my jaw still banded shut with a plastic plate between my teeth blocking the doctor from actually seeing the hole he was still denying existed. At the three week appointment he finally removed the bands, removed the plastic plate, and was 'shocked' to find the hole I had been describing to him in writing since minutes after waking up from surgery. This hole was left to fester, insisting it would close on its own for another 3 months before dr tocchio finally closed the hole one week before he knew I had a flight returning to school. This repair failed, and I was now abroad with a festering wound. The lack of bone grafts was also becoming evident as the upper jaw was not healing and was starting to move on its own with 'nonunion fractures'. I was forced to have two procedures abroad, where Dr Tocchio advised a local maxilliofacial surgeon on how to proceed with me, to remove rejecting hardware as titanium foil and screws/plates were protruding through my gums. When I returned to Toronto I saw Dr Tocchio again, who did another procedure to attempt the bone grafts he negligently skipped in favour of poorly installing a chin implant I never wanted over a year after my initial surgery. Again, in hindsight I should have found another surgeon before proceeding but dr Tocchio had overseen everything so far and was insisting it was my fault in aftercare that all these things were going wrong. I BEGGED him to take the bone grafts from my hip or ribs as my jaw was already so badly damaged and he insisted he would. When I woke up from this next procedure with no surgical sites outside of my mouth, I was livid. He had chosen to take the grafts from the tip of my jaw joint, exactly where I had begged him not to. This procedure healed poorly, still left movement in the breaks in my upper jaw, and left me so mangled there was no more solid bone left for future surgeons to attempt any further fixes. My upper jaw was now at its final state- with blocks of teeth wiggling in line with where the breaks in my jaw were. 10 years later I am still in daily pain, have attempted to end my life, have screws protruding, and 100k surgical debt.

Terrible experience. Got double jaw surgery to correct my underbite about 8 years ago. I have hated…read moremy face since. Quote honestly I can't believe that this doctor is still practicing. He insisted on fixing a gummy smile that I didn't have. I told him I wasn't concerned with it and didn't think it was a gummy smile. He removed 4mm of bone from my upper jaw and now my top teeth are always hidden behind my upper lip. He also insisted on performing a sliding genioplasty because it was "cosmetically necessary" to lengthen the chin once the lower jaw was pushed back. I expressed multiple times that I did not want any work done to my chin. Now it protrudes even more than it did when I had the underbite. To top it off, I have permanent numbness on half of my lower face, and one tooth that has been a deep grey colour since. The numbness was a risk I was aware of going into the surgery, but coupled with everything else is inexcusable to me. I do not have the money for cosmetic surgeries to fix all of Dr. Tocchio's mistakes. The most I can do now is advise anyone else who might be considering this doctor to look elsewhere.

I come by my dentist whenever I need a dental cleaning…read more My dental hygienists are always super nice and take their time to provide a spectacular service. At the end of each session, the dentist will come in the room just to check if I have any cavities. If you're a student using insurance from your university, you'll still have to pay a large price (more than without the insurance) for your teeth cleaning. Just an FYI.

My rating is five stars for my dentist and dental hygienist. It's three stars for the…read moreadministrative staff. When I moved back to Markham over a decade ago, I needed a dentist. I didn't like my old dentist, which both my parents still go to. I needed a change. I have been seeing Dr. Clarence Lau for all my needs ever since. His office is a five-minute drive from my home. Dr. Lau is a competent, friendly dentist. He has addressed a couple of odd chipped teeth that I have had in the past. The first one required a second appointment. The other one was my front tooth and was so minor that he made the fix right on the spot, after my usual teeth cleaning, which I appreciated. I still can't tell to this day that my teeth were chipped! He is also skillful when redoing a few of my old silver fillings with tooth-coloured ones. He is the best. The only gripe that I have is dealing with the administrative staff. I understand that they pull estimates before my appointment, to determine whether my dental plan will cover everything and whether I need to cough up the difference. Over the years, my plan has changed where they can get a yes or no from my insurance company, but not details. The details require my agreeing to reveal them. In the past, they would call me for the details. I said that I do not want to be doing this procedure every six months. Last Wednesday, I had an appointment for regular cleaning and a checkup. My new dental hygienist was friendly and did a great job cleaning my teeth. I typically don't have issues with my teeth. I'm that type of person who brushes with an electric toothbrush and flosses, doing both tasks twice a day. I suppose that good dental hygiene came with having braces for a few years back in grade 5. Anyway, as I sat in the waiting room the other day, one of the administrative staff was on the phone with my insurance. She then called me over to talk to some guy and she asked for approval for more details. I first asked whether I would have to speak with him every time I go to a dental appointment. He explained to me that the dental office needs to allow five days for an estimate to go through. I relayed that basic information to the administrative person. She said that she would explain the whole thing later. After my dental appointment, this administrative woman went into the whole calendar year period that my plan runs on and when she needs to pull an estimate. I explained to her that I should not be involved in her internal procedures with my insurance and in providing authorization for an estimate because she can't do her job. I am here as a patient to go in for my appointment, get the dental care that I need, and have my insurance cover the cost. I do not want to be involved listening in on a call that covers her work task and speaking to my insurance because she was late getting her act together. It was highly unprofessional. Anyway, I like getting an invoice at the end saying that I have nothing to pay. The invoice also states when my next appointment is, so I have a record of it. I also like the travel-sized dental floss and toothpaste, and dentist-branded toothbrush that I get after each appointment. It feels like I got a party favour... haha! (183)

I was super nervous for my appointment because I haven't been to the dentist in a long, long time…read more My previous dentist would make me feel super uncomfortable because I hated sitting in that cold & sterile room while he aggressively scraped my teeth. Flash forward to today, I was immediately put at ease when I walked into Upper Village Dental because felt the friendliness of the staff. During my teeth cleaning appointment, Lexi ensured that I felt comfortable the whole time, and her communication skills are impeccable! I can see why all of the reviews for this place are GLOWING. I'm so glad that I found this clinic & I can see myself coming back here on a regular basis.

Overdue review…read more Upper Village Dental Care is a great place to visit for all your dental needs. My first few visits was with dental hygienist Shawna( sorry if I misspelled it). She was absolutely phenomenal! I returned because of her. She then went on maternity leave and Ashley took over the appointments. I was surprised, she was also amazing! Both of them have a great personality and did a great job. There's TV's on the ceiling, the place seems very clean. Dr. Peter helped me out with my remaining appointments and although I was nervous, he did a great job. I highly recommend this place. And who doesn't want to do a yelp check in for a free teeth whitening gel?