The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

This review is for the administration and phone system, not the doctors…read more Trying to reach Head and Neck Associates of Orange County by phone is incredibly frustrating. I had to call 3-5 times, and each time I sat in the queue anywhere from 30 to 95 minutes before giving up or finally getting through. It should not be this difficult to contact the office or reschedule an appointment. The doctors may be great, but the administrative side seriously needs improvement. Please fix the phone system--patients shouldn't have to waste hours just trying to reach someone.

Dr. Luu is the best ENT I've seen here. He's very knowledgeable and pleasant to work with. He does…read moreseem a bit rushed trying to get patients in and out quickly, but overall I'm happy with him. I still don't have any answers about my problem, but feel confident he will accurately diagnose me on my next visit after an audiology test. Dr. Luu is a great doctor and I do recommend him! Just make sure you have a list of everything you want to discuss beforehand because it's easy to forget a lot while you're being examined.

My mom had an earache around thanksgiving and she called to make an appointment but Dr Luu was…read moregoing on vacation so they gave her an appointment three weeks out. By then her earache had gone away but she decided to go to check for ear wax. Dr Luu noticed her thyroid had nodules on it as soon as he walked in the room. My mom goes to her primary care physicians regularly but she never noticed anything and only tested for thyroid hormones which were normal. Dr Luu suggested an ultrasound and then a biopsy at the pathologist. It turned out that there were some abnormal cells and my mom needed her thyroid removed. Dr Luu is so observant, knowledgeable, reassuring, and humble. My mom was so nervous about the surgery and he took his time to make her feel comfortable. He's a very sharp diagnostician as well as a skilled surgeon. We're so grateful for his care.

He is a great doctor with friendly mannerisms. I highly recommend him, he takes care of his…read morepatients very well

Horrible Experience at Head & Neck Associates of OC (Dr Jakobsen, MD)…read moreThis office treats you like a billing code, not a patient. My wife was blindsided w/ $500 charge for an undisclosed procedure during a routine visit. Other doctors, from past exp, include this in the visit or warn us upfront. It took multiple calls to billing to get a response, & the doctor was dismissive, dodging accountability, and fixating on insurance (which is irrelevant when transparency is the issue, whether ins pay 1% or 99% not the point here!) Head & Neck Associates of OC prioritizes profit over patient trust and care. Spoke to 3 different people there on one cares. Avoid this practice if you value respect and honesty. This is my 1st negative review of DR office ever, they earned this one & so condescending and dismissive, reap what you sow.

I like Dr Cho. Professional. Efficient to the point that…read moreyou may feel rushed. . Clean office.

He wasn't in with me long enough to know him, didn't introduce himself either…read more Waited 45 mins. For him to even come in office. So overall won't be goin back,no need

This was the most dismissive and disrespectful medical interaction I have ever experienced. I went…read morein with significant ENT concerns and was already feeling anxious about my symptoms. He entered the room, delivered an extremely distressing prognosis in a blunt and insensitive manner, and left without offering reassurance, options, or meaningful discussion. He presented a diagnosis and emphasized an extreme worst-case outcome that caused significant alarm. Concerned, I sought opinions from multiple other ENT specialists, who expressed that his assessment and the severity he suggested were not medically supported, did not align with their clinical findings, and were not considered plausible. This was both shocking and deeply upsetting The way this information was communicated left me in tears. I will always remember how I felt in that moment, completely unsupported. Regardless of the clinical circumstances, empathy and compassion are fundamental in healthcare, and they were entirely lacking during this visit. After reading other reviews, it is evident that many patients have had similar experiences, which is deeply concerning. It is also troubling that this is the second time my review has been removed, raising questions about transparency. I would not recommend this provider to anyone.

He cannot tell the difference between a bacterial infection and a viral infection.He misdiagnosed…read moremy condition, resulting in permanent injury to my cranial nerves.

I lost a lot of weight back when I was a young teenager and my skin never went back to normal…read more Combine that with regular aging and nothing was going to help my loose stomach skin. I've been dreaming of fixing it for over ten years. Finally pulled the trigger and went with Dr. K after getting a few consults. He's so kind and patient. Answers all your questions and takes his time with you. He was so reassuring and made me feel safe and well taken care of. I love my results and just wish I was able to do it sooner. It was so worth it. Thank you Dr. K, Karen and the rest of the staff at his office.

Dr. K and nurse Karen have been the most amazing caring professional persons. I was botched by a…read morelocal plastic surgeon and Dr. Kachenmeister has been so caring, knowledgeable, patient, and spends the time to explain and takes his time. He is absolutely an angel sent from heaven. I'm so blessed to have him and Karen. I'm forever grateful.

My son went through a traumatic brain accident out of nowhere, and it was one of the scariest times…read moreof our lives. Dr. Thompson was on my son's medical team, and I can't express enough how grateful we are for him. He was incredibly supportive--not just to my son, but to our entire family. He took the time to explain what was happening in a way we could understand, which gave us comfort and reassurance when we needed it most. Dr. Thompson's care and dedication played a huge role in my son surviving this horrific event. We truly appreciate him--he is not only an outstanding doctor but also a compassionate and caring person.

I'm not one to typically write reviews but Dr. Thompson is one of the best doctors ive ever had…read more He is professional, does not beat around the bush but still has excellent bed side manor. He always gives his professional opinion and explains things in a way you can understand, He had me come in to see him multiple times after surgery to ensure I was "cured". His surgical team is awesome and I cannot recommend him enough!

Dr. Mundi performed my tonsillectomy and couldnt have asked for a better experience. From my…read moreconsultation to my surgery day was a complete breeze.. The surgical team & nurses were top notch and felt completely at ease. Although it hurt like hell during the recovery process lol im glad i got procedure done and over with! Would return if i need a ENT doc again :)

This guy is amazing. I had a perforated eardrum and infection, which just wouldn't heal. He was the…read more4th ENT I'd seen and by far the most through. The 1st ENT, referred me to another ENT in his office, with more experience. I saw her 2x and she was somewhat informative, but the end a waste of time. She suggested I see a neurologist, but couldn't recommend anyone in particular. I didn't think that was the best way to go, so instead saw another (well-known) ENT 3X who he was very helpful, but I still wasted well. He was very far and it took 1/2 day travel time. So, I then I tried Mundi. I was so glad I did, he didn't try to pass me off on another DR. He wrote a dif type of eardrop, cleaned my eardrum and orered an MRI, something each of the 3 ENTs before him failed to do. With his care, my ear finally healed. I wholeheartedly reccomend him to anyone with ENT issues.

He is one of the best doctors that I have gone to in my years and I would suggest if you need this…read moretype of medical help see Dr. Wells he's the best

Dr Wells is fantastic and very organized Staff. I am hearing issues and he was a big help. Very…read moreexperienced Dr. Tom.

I had my 1st appointment with Dr. Pedarsani yesterday. Rebecca gave me a warm welcome and…read moreimmediately put me at ease. She provides excellent customer service with her conversational style. Dr. Pedarsani and her nurse Joanna were patient, thorough, and extremely detailed. I'm thrilled to have found this team of amazing women who are clearly living their passion and care deeply about their patients!! I chose this team off of Yelp reviews. Grateful.

Her professionalism, expertise, and genuine manner for her patients are very commendable. Dr…read more Pedarsani took the time to listen to my observations, thoroughly explained the diagnosis and treatment, and ensured I felt comfortable all the way. Her attention to detail and compassionate approach made my experience with her very positive. I highly recommend to anyone in need of excellent medical care.