Lauren and team are amazing. Twice they reworked my loan to decrease my interest rate and lower my…read morepayments. All with no fees!! Just incredible work. I highly recommend them.

I have worked with Michael Santich at Preferred Financial for 20 years. He has handled many…read moretransactions for me personally. Michael is very knowledgeable, quick to respond to questions you have and helping you every step of the way through the loan process. He makes the loan process very smooth for his clients. Michael is respectful, responsible and takes pride in his work. You are in good hands with him and can relax and know you have someone looking out for you. Matt & Des

Sometimes, when you see reviews on Yelp and most or all of them are 5 stars, you wonder if someone…read morepaid all their friends and relatives to write reviews, LOL. In this case no need for doubts, Chris deserves all of the 5 star reviews. He made the whole process as painless as possible and was super responsive when any questions or issues came up. Highly recommended!

We are closing on a house this week and had to share our fantastic experience working with Chris!…read moreFrom start to finish, he made the entire process feel easy and seamless. Chris was always responsive, communicative, and proactive about keeping us informed at every step. He answered all of our questions quickly and clearly, which gave us so much peace of mind during what can be a stressful process. Beyond that, he's just a genuinely personable and kind person, just an absolute pleasure to work with. We're so grateful for his expertise and support, and wouldn't hesitate to recommend him to anyone looking for a smooth, efficient home loan experience!

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

We'd like to recognize Mr. Scott Wise and his team at Reliance Financial for their amazing work in…read morehelping to qualify our family for our very first home loan. We are a single income, self-employed family, and had been trying for several years to get qualified to buy, but were unable to find a program tailored to our unique circumstances. For those that don't know, qualifying for a home loan as an independent contractor can be extremely challenging. In addition we were pressed for time, as we were expecting our second child and needed to begin looking for a home asap. Scott was confident he could help us and he and his team worked tirelessly to get us in to our first home. We are beyond happy and would highly recommend this incredible team. Thank you Scott.

I was very lucky to have found Scott Wise and team. Scott promised me an incredibly low rate and no…read morecost refinance and he ended up delivering the same promised rate at an even lower cost (I got paid to refinance due to lender credit). I highly recommend Scott and his team to everyone. Extremely professional, fast and transparent.

People ask me what I am most grateful for in 2020 and I find myself usually saying, Jennifer Mize…read more Yes, Yelpers!! I am a success story of Jennifer helping me when I was at my lowest of my lows and being the blessing to helping me find my first house. GOD IS GOOD! TLDR: Jennifer is the BEST lender I ever met that helped me with the process. When in doubt, reach out to her! Jennifer is an Angel that helped me through the emotional rollercoaster that I experienced last year, which led to me being a successful first-time homeowner! I was referred to Jennifer 2 years ago by my best friend who had bought a house in Las Vegas. After a year of back-and-forth on deciding if I was ready to buy a home, the Pandemic pushed me over the edge to make the decision much quicker than I wanted to. I called Jennifer last year in February 2020 to inform her I was put in a serious situation where it now forces me to move. Jennifer and I worked together the whole year of 2020 when going through the loan process. Jennifer was honest, realistic, and was so supportive (even when I had my mood swings). For me, I went through a lot of emotions and uncertainty, but Jennifer was there every step of the way. In less than 3 months, I was getting my documentation prepared, my loan application completed, credit checked, and employment verification. Then we moved forward in pre-approval and house shopping, and in little as 5 months, we were doing the underwriting and I was in my home before my 30th birthday! Jennifer was honest about what I was able to afford and what my mortgage would be. She also helped me manage my money during the time I was going through the process to ensure that I wasn't putting too much attention on my accounts. The loan application was easy. She was available all hours of the day and night and is STILL willing to speak to me about the miscellaneous mail I receive now and then. Jennifer is such a blessing and has helped me ease my anxiety when purchasing a house. I am so happy to finally be a homeowner and to say that my year has been such an easy process. THANK YOU, JENNIFER, you have changed my life for the best! I recommend Jennifer to anyone! If I can rate 10+ stars, I definitely would!

The team at MasonMac are absolutely top notch. Very quick responses and phenomenal rates! Very…read moretransparent team

Short Story: They bounced (returned) a check for $370k after being told in person that it was…read morelegitimate and there was plenty of funds to cover it. Long Story: I am the trustee for a trust. I went into the San Ramon branch on 11/7, the day after the final deposit (wire) into the trust checking account. The money was already in the account and ready to be distributed. I told the staff that there would be 2 checks (debits) coming in to that account for ~$370k each. I told them who they were for and, since there would be no more income for the trust, to close the account when both checks cleared and the balance was zero. I told them that I was heading out of the country in 2 days and wouldn't be available for a week. I asked if they needed anything more and was told they put the notes into the account and all was set. I was then called the next day to approve one of the checks. I told them I already did that and there would be one more check and make sure it is processed. Then, while I was out of the country and no phone access, I received an email from my office saying that Fremont Bank needed to talk to me. I had to pay $30 for a phone connection. It was after hours and they don't have an answering machine or service. So, called again the next morning and was told they bounced (returned) the check already because I wasn't immediately available to confirm the check. These people are incompetent. While I had phone service I called the corporate headquarters and filed a complaint. I was promised someone from HQ and San Ramon would call me back. No one ever did. When I returned, I spent another $30 to wire the money to the beneficiary (they didn't want me to do that but now had no choice). I used the Danville branch this time. It took about 30 minutes to get the wire handled and was assured that they would close the account as soon as the wire went through. Today, I received a call from the San Ramon branch demanding that I make a deposit or they would close the account. I would use a stronger word than incompetent but Yelp would likely not allow my review. Don't use Fremont Bank unless you want to waste your time.

Very friendly and courteous. Extremely helpful. I owned a small business and Manger Dominique and…read moreMatt helped me with my county paperwork and submit. They offered personal and business banking services with dedication. They even went to the county to file. Going way above and beyond when comes to helping customers. All other staff Mona, Rachel, and Natalie, as well as new staff members, are Bijal and Grace also provide very professional customer service. I am extremely lucky to have them as my banker.

Monica with CMG Home Loans was an absolute treasure to work with. Everything was so incredibly…read moreeasy and smooth, we still can't believe we're done and in our new home! We honestly had the best team ever. There is no doubt that if we need to refinance or plan to sell our home and purchase a new home in the future, we will absolutely be reaching out to CMG Home Loans for assistance. Thank you again, the entire experience was a breeze!

I can't say enough good things about my loan agent Kyle Randall! From step one to the final…read moresignature, he guided me through every part of the process with patience, honesty, and real expertise. He explained every step in plain language, answered every question, and never left me guessing about what came next. The whole process moved faster than I ever expected, and there were no surprises and no runaround. He kept everything on track and stayed in touch the entire way. He treated my family's home purchase like it was his own priority. Thanks to him, we're in our home, and I couldn't be happier. If you're looking for a loan agent who is knowledgeable, responsive, and truly cares, I highly recommend "Coop" -- Corey P.

I am a repeated customer of Venstar Financials. The company has helped me completed 6 refi…read moresuccessfully. I do not have to pay anything out of pocket. All refi were completed at the comfort of my own home. The process was taken either online or on the phone, even the notary came to my home for signing. I also bought a new home using them as my buying agent. I am 100% satisfied with their service.

We worked with Chris Jiang a couple of times and he is very knowledgeable and reliable. He is quite…read moreresponsive and strives to get the best loan option (term,rate,monthly payment) based on our requirements. He also takes the time to go over any questions we have in good detail. For our first mortgage he worked and coordinated efficiently with all parties to have the closing done on time.

I have nothing but good things to say about Hal and his team! We were first time…read moreHome buyers who knew very little about the process, but he listened, explained and answered every question with the upmost professionalism and patience. He walked us through every step and even got us the lowest interest rate we could get. People have often told me to shop around for different lenders, but every other lender that I reached out to, was too pushy and eventually I would have to owe more money even though they claimed they would save me 5k plus! Hal is an honest and genuine person who I am lucky to have met and I cannot thank him enough for helping us get our first home! It's hard to recommend anyone unless my experience or trust in an individual is nothing short of 100% and I would 100% recommend Hal to every one of my closest friends and family! That explains how much I trust and thank this individual.

Worked with Hal through the home buying process in getting a loan. Hal is super knowledgeable and…read morewas able to guide us step by step in terms of what is needed and expectations. I highly recommend working with Hal!!!