Robert and his people refinished several rooms of red oak hardwood flooring in our house back in…read more2013. Many sections had been stained by pets and plants over the years when it had been covered by carpet. I don't believe that the floors had been refinished since the house was built in the 1960s. They did a great job refinishing the floors and replacing the stained slats while matching the color and randomness of the wood. He kept his schedule, informed us of the options beforehand, and when problems arose (like old boards that didn't look bad until after the sealer was applied), he just made sure that they were fixed. We had gotten several estimates and his was the most reasonable. So this year when we decided to install new matching hardwood in a room that didn't have hardwood, we called him and he came within a couple days to give us an estimate. We didn't bother getting other estimates, we just had him put us on his schedule. He and his crew came and installed the floor and finished it, and made it all fit with the preexisting flooring. Some defects did show up in a couple slats and he just came back and fixed them without any trouble. He made it all look right. We had him come back a couple months later after we had picked out some tile for the hearth extension and he installed the tile as well. We had an entirely positive experience with Rob Petit and his team, and I am happy to recommend them.

Robert and his team just finished refinishing, replacing bad boards and fixing squeaky floors that…read more2 other companies said they could not fix. The floors came out way beyond our expectations, removed 90% of the squeaky flooring! His team was professional, courteous and very personable. We will have Robert do our second floor soon, and have recommended them to friends and family.

I went in really not sure of what style rug i was looking for and before i knew it i had the owner…read moreJohn, his wife Janine and their son AJ giving me ideas. It was truly a pleasure working with all of them. With their help i was able to choose a rug for my living room that I Love! The installation was done by another son Johnny and Rich, also very personable and they did a great job! This is one very pleased customer and wouldn't go anywhere else! Go see them, you will not be disappointed!

I got new carpet put in my living room Hall and stairs and 2000 . I did get the extra warranty with…read morethe pet warranty for any stains. In 2001 my dog puked on the floor they were unable to get it clean so they did replace the carpet in 2021. Now we're in 2025 I put a claim in in 2024 and there's like brown spots all over I thought they were stains but it's not it's actually wear marks and I guess this carpet is known to do that. I did put a claim in with the warranty company with engineer flooring and the lady said well you had a professionally clean the carpet but they used a different kind of machine so that's not going to be covered. If you look under the warranty it doesn't specify what kind of machine just professional cleaners which they were and it states it has to be cleaned by hot water extraction which that's how it was cleaned and it's on the receipt.. So she closed out my claim for a bogus reason and completely untrue there's nowhere in the warranty stating it has to be a certain machine to shampoo the carpet under the warranty. So my carpet the whole thing looks brownish gray it's supposed to be just a gray carpet. I had a rug A Little Rock where you put shoes on if you looked up that rug you can actually see the color it should be nice light gray and now it's all brown and I'm embarrassed to have anyone over to my house. I did reach out to the owner rich and he never responded back I also text message to him no respond back. I would advise you not to go through this company because they don't stand by their product if the warranty company is not standing by it then the company should come back out look at your carpet put another claim in at the very least. they just don't care to be honest. Very disappointed because I looked at so many different companies with carpets and I chose them to do my carpet and now I regret it. So just know if you buy a rug from them it's going to where marks all throughout the carpet. So just walking on the carpet if you have dogs or kids playing and they're not going to replace your carpet and they should because it's where marks and in their warranty say if that happens I'll replace the rug. Well that never happened. I would just go to a different carpet company all together one that stands behind their warranty. You're going to end up in a couple years your carpet is going to look like crap with wear marks everywhere it's so disappointing. I went on Better Business Bureau you can see other people complaining of that same thing so

I needed a slab table refinished. We had someone try to do it years ago, but it came back splotchy…read morewith visible brush strokes... I was referred to Sean (Telson Woodworks) by another woodworker who didn't have the adequate equipment. Sean did an amazing job; you could tell he was passionate about doing the job correctly and not just getting it done. He picked it up and sent us a couple progress picks during the process. One week later he delivered it looking like the day the Amish delivered it. He gave a little tutorial on how to keep it looking great (not insulting in any way). I couldn't be happier.

Just got all the floors sanded and refinished in my home. The price was GREAT and the quality of…read morethe work was beautiful. No problems with quality at all. The best part was the whole house was done in a day, with one final poly coat the following morning. Easy guys to work with.

Dan, Jim, and Team did a wonderful job reimagining our kitchen. Throughout the process, they were…read moretransparent about the status, gave their opinions without any pressure whatsoever to make a certain decision, and built our new kitchen with readily apparent pride and craftsmanship. I'm stunned by how the final product matches the original renderings so accurately -- this was our first construction project that had no unpleasant surprises! The team was like part of the family, and we were on a first name basis with everyone who came in to work on the project. Our home was always left clean and secure, making it much easier to be here while the construction was taking place. Through temporary walls and a dining room magically turned into a temporary kitchen that the team set up, we had a somewhat normal life as this was all taking place. We absolutely wouldn't hesitate to hire Hometown again or recommend them to anyone seeking a team that will work closely with you and truly care about your home.

Hometown Design-Build was amazing to work with - like having our own Fixer Upper crew right here in…read moreRochester! My kitchen layout was a disaster, but I had no idea how to fix it. These guys came and took measurements and were able to show me several different design options rendered on the computer. I chose the one I loved, and they advised me on every detail, right down to the trim, appliances, cabinetry, flooring, and backsplash tile, helping me to make my dream kitchen a reality within my budget. I could not be happier with how my kitchen turned out! I'm amazed that they were able to see the potential in what I thought was a lost cause and then make it a reality for me. My cramped cave-like kitchen is now bright, airy, and inviting! I cannot speak more highly of Hometown. Let them show you what they can do - you will not be disappointed!

Struck Floor Fashions and Remodeling is a long-time family owned business that provides services to…read morethe greater Rochester area. They are highly professional yet treat their customers like family, always giving you their best advice while offering choices within your budget. Over the years we've had them do everything from replacing flooring to a complete bathroom remodel. They always aimed to please and had creative ideas that gave us a great look. We've always been thrilled with the results! Whether you're looking for an emergency floor replacement or for high end finishes for a new build or that long awaited remodel, they will steer you in the right direction and give top quality advice and craftsmanship.

Family owned and operated since 1970. Your one stop shop for your flooring and remodeling needs…read more Showroom and friendly knowledgeable staff!

We can all agree that lighting stores are the types of places you don't visit on a whim, unless…read morethat whim is tied into your house repair project, for example. That's how we found ourselves at Tuthill Lighting on a rainy Saturday afternoon in search of a sconce for our house renovation. Lights hadn't been on the agenda that day, but boy are we glad we decided to stop into Tuthill and see what we could find. When you walk in (to the oldest operating business on Monroe!), you're surrounded by light. Sconces dot the walls and larger fixtures descend from the ceiling. With all those choices, you would think that you'd get overwhelmed right away, but we didn't. Somehow, we found exactly what we wanted right away. Bruce, the owner, helped us out and put together a wishlist for us so we could keep track of what we liked and emailed it to us when we were done. I can't say enough nice things about the customer service. Talk about making the customer want to buy something from you! I don't think it's a spoiler to say that we went back to the store and bought our sconce. Bruce arranged for it to be delivered to our house and since our contractor was here, he installed it right away and it looks amazing. I will definitely go back to Tuthill Lighting for our next light purchase, whenever that may be. Best customer service ever, to say the least. Plus, when you get a chance to shop local, why wouldn't you take that opportunity?

Tuthill's Lighting on Monroe Avenue in Brighton, NY is an amazing place. Run by a third…read moregeneration, the owner Bruce is fantastic!!! The stock is unique, traditional, contemporary and incredible. In its 100th year of business and as the longest operating retail business on Monroe Avenue, there is a reason why this establishment not only has lasted but has thrived. Congratulations Bruce on a terrific place to shop. I'll be back in soon! Cathy Ryan

Everything Luis does is nothing short of perfection. I got so lucky when I found him on the Next…read moreDoor App. He did a custom fence for myself and neighbor that is built to last, and didn't break our banks. The quality of his craftsmanship is outstanding. He will not cut corners, he arrives on time when he says he will, and works as late and long as it takes every single day. Reliable and honest!?! Yes, but also personable, friendly, beyond talented, and just no nonsense. His word is as good as gold. I trust him implicitly after how he conducted himself as a professional from start to finish. I have already recommended him to my own family who will soon be getting a deck done by Luis. No job is too big or small.... They do it all. I plan to use him again for any/all of my next projects too. If you are looking for a general contractor who will exceed your expectations and not your budget, please trust me and contact Luis @ Make It Home Construction, you won't be disappointed.