I had a ring with a very small band resized by this business. They advised me that with such a thin…read moreband I should avoid getting it resized more than once to avoid visible changes to the ring, and they did everything in their power to make sure I chose the right size. They got it done within a day and I couldn't even tell that it had been resized, there was absolutely no marking visible to the naked eye. The shop itself was small but seemed to have a great selection of unique jewelry. If I ever need a ring resized, or need to have jewelry custom-made I will definitely come to this shop!

UPDATE - under this review the business owner has replied…read morewith complete and utter lies ,I would like to clarify 1 there was not an "employee " as owner is trying to imply ,there are only husband and wife that are owners work here and they verbally abused me after I caught on to their false claims I was NOT offered any goodwill discount other then $20 thrown to me 2 I did NOT ask for any large as they are claiming discount all I asked was to adjust the overpayment I made under their miss leading information about the purity of gold 3. I was locked by the owner in their shop until I called 911 and I have that on record 4.The owner called me names while I was trying to find a resolution,even asking to buy another item so they don't have to refund me ,I wanted to keep the earrings and buy another item if they adjusted the price.all this is recorded on their camera as well as my friends phone ) DO NOT BUY HERE WITHOUT YOUR OWN GOLD TESTER AND SCALE. I was not only ripped off, but it was a truly traumatic experience of verbal abuse and almost being held hostage by this couple,the owner turned aggressive when I politely pointed out the discrepancy . I purchased earrings sold to me as 22k gold. At home, under magnification, the stamp actually read 18k, with the backings stamped only 14k. I went back assuming it was an honest mistake and asked them POLITELY if the can adjust the price or let me put more money toward a correctly priced piece. The owner got aggressive and verbally abusive almost instantly. He threw $20 at me and said take it or he'd keep the earrings and just refund me. When I said I just wanted the price corrected, not a refund because I liked the earrings he started name calling. shocked at his behaviour I decided to just take the refund and leave, he tried to lock me inside the store. He only let go when I started dialing 911; his wife opened the door. He kept cursing at me as I walked out. Verify the karat yourself before buying anything here, AND BE READY FOR HOSTILITY IF YOU QUESTION THEIR PRODUCT . I have documentation of this interaction and intend to press charges for attempting to lock me in and unethical business practices. The have replied under this review with complete lies and it also establishes how they sold 18k gold advertising as 22k ,they will not let you verify any claim they make about their gold so be vary of this business

I recently had my engagement ring shank re-built by Vandenberg's (it was really thin due to it…read morehaving been re-sized twice). I went to them not because I had ever used them before, but, I had dropped by in the past to ask about having some older pieces of jewelry re-made into something new, and they had been very patient and friendly and took the time to speak with me. This time was no different. The very nice sales associate took the time to explain to me exactly how the rebuilding process worked, explained that I could get a gold credit for the portion of the shank they were cutting out (including showing me how it's calculated), and gave me what I thought was a reasonable quote (which ended up being quite accurate as my cut out shank wasn't worth very much in the end). I was able to pick up my ring within the same week that I dropped it off. They did a great job - you can't tell at all where the new shank was soldered, and the shiny rose gold matched my original wedding bands exactly (as it should; they also offered to clean the rest of my bands, which was really nice). They do appraisals there as well ($60/piece) and they do it there in their store, so there is no need to worry about it getting sent away to a potentially less-than-reputable third party. I wasn't able to have my ring re-appraised as the person who does it (possibly the owner?) was away on vacation, but I do plan to come back to have it and other pieces appraised.

Pretty jewelry, substandard service. I had a ring sized recently and was stunned that it was…read morereturned without cleaning. While the metal was shiny, the setting was noticeably dirty. Once upon a time, stores like this would do complementary cleanings, and ALWAYS with repairs. I love supporting local, but struggle to do so when this is the level of service.

I saw a flyer for this store back when it first opened. I browsed through it and fell in love with…read morethese beads! They're sort of charm beads and you purchase a bunch, then purchase a chain to wear them as a necklace or bracelet or anklet or whatever. I went to the website of the manufacturer and everything. I was obsessed with them! These aren't plastic or glass beads or anything. They're gold! They had yellow gold and white. So many designs! I had absolutely no "concept" of the price before entering the store. I'm glad they had the white leather barstools lining the display case because once I saw the prices, I really needed to sit down. I guess if I had more money than I knew what to do with, maybe it wouldn't be such an indulgence but considering I can barely afford rent and food...not going to happen.

I'm a huge fan of Concept Jewelry. The store carries a beautiful selection of jewelry including its…read moreown line and other jewelry designers. The best offering is the custom work. Carmen + her team are talented contemporary jewelry designers. When searching for wedding bands, my husband and I found most wedding bands looked exactly the same. We wanted something simple, beautiful and different. Concept Jewelry presented us with lovely, elevated designs that transformed a simple wedding band into something truly lovely (and a cool man-ring for husband). I highly recommend Concept if you're looking for something spectacular and unique.

I love Independent Jewellers!! I've been coming here for years, before this location actually,…read morewhile they were still in Mayfield Common. If you are looking for anything jewellery related, within any price range, than this is your one stop shop! It is the only jewellery store that I deal with in Edmonton. Their selection always gives me something to choose from and the staff is top notch. Most have been with Gerry for years as the store has super low turn over. If I'm buying diamonds, I want to be able to try on the actual diamond and not a replica, and not have to wait for it to be made. That being said, my last purchase (before my necklaces... but who's counting lol), was a custom made pair of earrings. They nailed it! It was identical. It was done super reasonable, esp for the quality of the diamonds and setting, as well as fast. There have been a lot of other jewellery stores go out of business and people are left holding the bag or not getting warranty... but not Independent. This is the one and only stop that you want to make when you're shopping for jewellery, as they have something for everyone.

My wife received a moissonite tennis bracelet as a gift. The…read morelength is to long to fit properly. As far as we know it was not purchased in Edmonton. When I contacted independent to check about sizing smaller they were very helpful and referred me to Emma. The information after a couple emails back and forth was what I asked for. Emma was very professional and giving outstanding customer service. If supplyed with a survey I would give her 10 out of 10

The owners retired and a new manager & bench jeweler are now running Freeman's. I've been in twice…read morefor ring repairs. The service is fast and friendly. The rings looked great. The price was very decent. Their new business hours are amazing. (See pic) Their stock looks low, but they've just moved in, so I'll come back in a few weeks to see everything. I'm very happy with the store so far.

I recently had my diamond rings checked at Freeman's Jewellers. One ring had a damaged prong and…read moreneeded to be repaired before I could wear it. The work was done very quickly the same day and both rings were cleaned and the sparkle returned. The price was very reasonable. Freeman's was recommended to my by a friend and I feel they are very honest and trustworthy, and recommend them for repairs, diamonds, and custom work

This quiet two-room shop smells like grandma's house - a little bit musty and stale - but contains…read moreitems much older than grandma. If you're a collector of turn-of-the-century silverware, antique furniture, paintings, spoons, carpets and other nick-knacks that are valuable because they're old, and possibly rare, then this antique shop may have what you're looking for. It has the feel of a museum or library rather than a flea market. Everything is in glass cases, and to the undiscriminating eye it just looks like garage sale kitsch, but the price tag will tell you otherwise. I was attracted to the jewelry, which was a mix of regal, tarnished, chunky and fine. Heirlooms that get their value from the ticking of time and nostalgia.

After 5 years of trying to find this place open, I finally got to visit. It really is museum- like…read moreand the staff did not seem very knowledgeable or even interested in making a sale. There was a sign saying there was a sale on, but nothing was marked down and there was no interest in bargaining. The settee and chair set has been in the window for at least 3 years, which makes me think these guys are not interested in selling. There is a nice selection of late 19th/early 20th century pieces, particularly of the tufted uphostery kind, a few dining tables and assorted chairs, a fair amount of overpriced estate jewelry and some china. Worth a visit, if they actually kept regular hours.

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.

Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

I have a few custom pieces from Fine Line and the quality is amazing. High quality does take time…read morebut they will make sure it is perfect. I have also brought in other items for repair and it comes back looking better than when I bought it.

I had a custom made wedding ring created for my wife. I had it made at another jewelry maker that…read morehas now disappeared. I needed to have the claws fixed so I took it into FIne-Line for repairs. I was very pleased with their service and pricing. My worried they wouldn't be able to help me because it was a custom ring but they were more than accommodating. I will be back. They have some amazing Men's watches in their show room I want to buy.

I love the Plaid Giraffe! It has the cuuutest statement jewelry!…read more Also is you're looking for a quirky bday gift they have plenty of knick-knackery to choose from! I purchased a gold necklace with a bold buck (deer) as the neckpiece and I get so many compliments on it! I feel like the price point is very reasonable and the staff was really helpful and nice!

I love this store, it's just so much fun being here! You can find great gifts here at the Plaid…read moreGiraffe. Some people might find the items generic, but I argue they are anything but. There are many items that your family and friends will most likely get a kick out of. Most of it is for the female population though (as like most stores). The Plaid Giraffe carries Nine & Co. bags from Nine West, unique scarves, jewelry (wow, do they have jewelry), and other neat gift items. As I made my way through the store recently, one guy was browsing as well and, while his girlfriend paid for her brand new bag at the counter, he was picking up one item after another and saying "How sweet is this?!?" again and again. I have to admit, it was pretty amusing. But then, so is their selection. Among their items that will make you laugh and gasp are barbed wire toilet paper (TP with a barbed wire design on it) and -- get this -- a hair-coloring kit specifically for your "hair down there". I'm dead serious! I had never seen anything like it before. I mean, who does that? Not that I'm judging or anything ... hey, it's something new! But the colors available were electric blue, pink, and orange. Whoa, now there's somethin' freaky going on there! My favorite thing about the Plaid Giraffe though, is their jewelry, which is pretty much the inner half of the shop. They have it all color-coded, so there are your blues, then purples, and black and whites, and so on. Some of it is a little pricey, but it depends on what materials it has, right? I find that most of their earrings start at $9.99 and go up from there. They've also got a wide selection of those neat purse-hanger things that have been popping up everywhere. The idea is that you basically hang part of it on the edge of a table, and it has a hook that your bag can hang from. Your bag won't be on the floor and get dirty, and has its own place. The Plaid Giraffe also carries items that make great traveler gifts, if you are shopping for a globe-trotter. They have typical items like travel pillows, but with and fun designs, so they're not as boring. Anyway, that's just a peek at what they have in store. I'm already looking forward to my next trip here!

The ring we ordered online did not disappoint! It is beautiful!!! My husband loves it! It is…read moreabsolutely stunning. The price was better than anywhere else. The customer service was exceptional from the time I ordered to the time we received it. They were very accommodating and satisfied all our requests. Shipping was quick. Excellent communication. They are easy to contact and respond quickly. I definitely recommend them and I will order from them again.

I love this store. Their customer service is amazing. Their jewelry selection is fantastic. This is…read morethe best jewelry store that I've ever been to. Do yourself a favor and go to Boulevard Diamonds.