just picked up my wedding and engagement rings that had lost a diamond and had a bunch of other…read moreloose ones and they look brand new again! all in cost less than $300. the first jewellery repair shop I had taken them to quoted me $1100. Beyond grateful that I found this place otherwise I would not be able to afford to fix it.

I've been to Express Jewelry Repair twice now. The first time was to take a couple of links out of…read morea new watch, and the second time, to secure a diamond that had become loose on my wedding ring. Both times I found them to be fast, friendly, and competent, as well as extremely reasonable price-wise. Highly recommended!

I had a ring with a very small band resized by this business. They advised me that with such a thin…read moreband I should avoid getting it resized more than once to avoid visible changes to the ring, and they did everything in their power to make sure I chose the right size. They got it done within a day and I couldn't even tell that it had been resized, there was absolutely no marking visible to the naked eye. The shop itself was small but seemed to have a great selection of unique jewelry. If I ever need a ring resized, or need to have jewelry custom-made I will definitely come to this shop!

UPDATE - under this review the business owner has replied…read morewith complete and utter lies ,I would like to clarify 1 there was not an "employee " as owner is trying to imply ,there are only husband and wife that are owners work here and they verbally abused me after I caught on to their false claims I was NOT offered any goodwill discount other then $20 thrown to me 2 I did NOT ask for any large as they are claiming discount all I asked was to adjust the overpayment I made under their miss leading information about the purity of gold 3. I was locked by the owner in their shop until I called 911 and I have that on record 4.The owner called me names while I was trying to find a resolution,even asking to buy another item so they don't have to refund me ,I wanted to keep the earrings and buy another item if they adjusted the price.all this is recorded on their camera as well as my friends phone ) DO NOT BUY HERE WITHOUT YOUR OWN GOLD TESTER AND SCALE. I was not only ripped off, but it was a truly traumatic experience of verbal abuse and almost being held hostage by this couple,the owner turned aggressive when I politely pointed out the discrepancy . I purchased earrings sold to me as 22k gold. At home, under magnification, the stamp actually read 18k, with the backings stamped only 14k. I went back assuming it was an honest mistake and asked them POLITELY if the can adjust the price or let me put more money toward a correctly priced piece. The owner got aggressive and verbally abusive almost instantly. He threw $20 at me and said take it or he'd keep the earrings and just refund me. When I said I just wanted the price corrected, not a refund because I liked the earrings he started name calling. shocked at his behaviour I decided to just take the refund and leave, he tried to lock me inside the store. He only let go when I started dialing 911; his wife opened the door. He kept cursing at me as I walked out. Verify the karat yourself before buying anything here, AND BE READY FOR HOSTILITY IF YOU QUESTION THEIR PRODUCT . I have documentation of this interaction and intend to press charges for attempting to lock me in and unethical business practices. The have replied under this review with complete lies and it also establishes how they sold 18k gold advertising as 22k ,they will not let you verify any claim they make about their gold so be vary of this business

I love Independent Jewellers!! I've been coming here for years, before this location actually,…read morewhile they were still in Mayfield Common. If you are looking for anything jewellery related, within any price range, than this is your one stop shop! It is the only jewellery store that I deal with in Edmonton. Their selection always gives me something to choose from and the staff is top notch. Most have been with Gerry for years as the store has super low turn over. If I'm buying diamonds, I want to be able to try on the actual diamond and not a replica, and not have to wait for it to be made. That being said, my last purchase (before my necklaces... but who's counting lol), was a custom made pair of earrings. They nailed it! It was identical. It was done super reasonable, esp for the quality of the diamonds and setting, as well as fast. There have been a lot of other jewellery stores go out of business and people are left holding the bag or not getting warranty... but not Independent. This is the one and only stop that you want to make when you're shopping for jewellery, as they have something for everyone.

My wife received a moissonite tennis bracelet as a gift. The…read morelength is to long to fit properly. As far as we know it was not purchased in Edmonton. When I contacted independent to check about sizing smaller they were very helpful and referred me to Emma. The information after a couple emails back and forth was what I asked for. Emma was very professional and giving outstanding customer service. If supplyed with a survey I would give her 10 out of 10

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.

Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

For any kind of watch repair or servicing, this is by far the very best choice in Alberta! Most…read morerecently I'm looking for a very unusual leather watch band and they find me exactly what I'm looking for at a surprisingly reasonable price. I have used them now for many years with all kinds of repairs, cleanings, and battery replacements; and I defy you to find anywhere better for both service and price. Sincere Kudos to Jim Roohi and his colleagues.

Clock had been problem for years - he fixed very reasonably. Will be bringing him more work.read more

So I popped in to see Jacqueline the other day, I had not been in the store for years. I forgot…read morewhat and amazing place it was, so many shiny things to look at. While I was there I watched as she helped a very nice lady with a damaged bracelet she brought in, she also took her rings and cleaned them while they were waiting, customer service done right. I was eyeballing some bling myself, and asked about the process to make things. She explained it all to me, not as easy as most people think, and they can do custom work so others don't have the same thing. I do love to be different! Looks like I found a sweet little local place to do business, and Jacqueline is such a bright shiny gem herself, a bundle of personality.

Excellent service. Took two watches in to get batteries replaced. Fast and reasonable. Highly…read morerecommend!

Always appreciate the consistently great service at Jewels De Oro. I've never been disappointed…read more Thanks Sean!

Really great business I bought a ring and medical I'd bracelet both were beautiful they are so…read morefriendly will get you what you are looking for or order it in great prices fast shipping i always love shopping there the staff is like family now and i live out of province but never a issue and very responsive

I love this place, and I have a few repairs there and a ring made from my engagement ring. It…read moreturned out amazing! And the price is why I go back. When looking for a quote, another store quoted $6-7 thousand to make my ring. Sean made it happen for approx $2000. They are currently making another custom piece for me! Don't go elsewhere....it will be a waste of valuable time! Thanks Sean.

Hey, it's a local mom and pop jewelry store and is nostalgic in my eyes!…read moreWestmount Jewelers has been in business since 1965 and sells jewelry - of course! It reminds me of the jewelery store in the small town I grew up in. There isn't as large a selection as the chain stores but the quality of service is awesome, which make me go back for yearly maintenance on my rings. The staff is always ready to help you and the quality of their repairs is second to none. Give the small guys and chance and check them out.