just picked up my wedding and engagement rings that had lost a diamond and had a bunch of other…read moreloose ones and they look brand new again! all in cost less than $300. the first jewellery repair shop I had taken them to quoted me $1100. Beyond grateful that I found this place otherwise I would not be able to afford to fix it.

I've been to Express Jewelry Repair twice now. The first time was to take a couple of links out of…read morea new watch, and the second time, to secure a diamond that had become loose on my wedding ring. Both times I found them to be fast, friendly, and competent, as well as extremely reasonable price-wise. Highly recommended!

I had a ring with a very small band resized by this business. They advised me that with such a thin…read moreband I should avoid getting it resized more than once to avoid visible changes to the ring, and they did everything in their power to make sure I chose the right size. They got it done within a day and I couldn't even tell that it had been resized, there was absolutely no marking visible to the naked eye. The shop itself was small but seemed to have a great selection of unique jewelry. If I ever need a ring resized, or need to have jewelry custom-made I will definitely come to this shop!

UPDATE - under this review the business owner has replied…read morewith complete and utter lies ,I would like to clarify 1 there was not an "employee " as owner is trying to imply ,there are only husband and wife that are owners work here and they verbally abused me after I caught on to their false claims I was NOT offered any goodwill discount other then $20 thrown to me 2 I did NOT ask for any large as they are claiming discount all I asked was to adjust the overpayment I made under their miss leading information about the purity of gold 3. I was locked by the owner in their shop until I called 911 and I have that on record 4.The owner called me names while I was trying to find a resolution,even asking to buy another item so they don't have to refund me ,I wanted to keep the earrings and buy another item if they adjusted the price.all this is recorded on their camera as well as my friends phone ) DO NOT BUY HERE WITHOUT YOUR OWN GOLD TESTER AND SCALE. I was not only ripped off, but it was a truly traumatic experience of verbal abuse and almost being held hostage by this couple,the owner turned aggressive when I politely pointed out the discrepancy . I purchased earrings sold to me as 22k gold. At home, under magnification, the stamp actually read 18k, with the backings stamped only 14k. I went back assuming it was an honest mistake and asked them POLITELY if the can adjust the price or let me put more money toward a correctly priced piece. The owner got aggressive and verbally abusive almost instantly. He threw $20 at me and said take it or he'd keep the earrings and just refund me. When I said I just wanted the price corrected, not a refund because I liked the earrings he started name calling. shocked at his behaviour I decided to just take the refund and leave, he tried to lock me inside the store. He only let go when I started dialing 911; his wife opened the door. He kept cursing at me as I walked out. Verify the karat yourself before buying anything here, AND BE READY FOR HOSTILITY IF YOU QUESTION THEIR PRODUCT . I have documentation of this interaction and intend to press charges for attempting to lock me in and unethical business practices. The have replied under this review with complete lies and it also establishes how they sold 18k gold advertising as 22k ,they will not let you verify any claim they make about their gold so be vary of this business

My wife received a moissonite tennis bracelet as a gift. The…read morelength is to long to fit properly. As far as we know it was not purchased in Edmonton. When I contacted independent to check about sizing smaller they were very helpful and referred me to Emma. The information after a couple emails back and forth was what I asked for. Emma was very professional and giving outstanding customer service. If supplyed with a survey I would give her 10 out of 10

My family has dealt with Independent Jewellers for over 50 years. Our relationship has spanned…read morethree generations. No one in the family has ever had a complaint.

For any kind of watch repair or servicing, this is by far the very best choice in Alberta! Most…read morerecently I'm looking for a very unusual leather watch band and they find me exactly what I'm looking for at a surprisingly reasonable price. I have used them now for many years with all kinds of repairs, cleanings, and battery replacements; and I defy you to find anywhere better for both service and price. Sincere Kudos to Jim Roohi and his colleagues.

Clock had been problem for years - he fixed very reasonably. Will be bringing him more work.read more

Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.

Always appreciate the consistently great service at Jewels De Oro. I've never been disappointed…read more Thanks Sean!

Really great business I bought a ring and medical I'd bracelet both were beautiful they are so…read morefriendly will get you what you are looking for or order it in great prices fast shipping i always love shopping there the staff is like family now and i live out of province but never a issue and very responsive

Excellent service. Took two watches in to get batteries replaced. Fast and reasonable. Highly…read morerecommend!

Reviews! I've not done enough reviews to match the number…read moreof check-ins I've made during COVID season Nows a good time as any to break the chain and form new habits! Lovely little jewellery store in a mini strip mall area just inside Sherwood Park. Totally didn't notice the sign by the door about having to get buzzed inside the second door haha... (probably to maintain max # of people in store for restrictions) I was immediately greeted upon entering, and although the space is quite compact the setup is still great! Lots of shiny sparkly things to lay eyes upon Jacqueline was able to point me quickly to what I was searching for and hot darn I'm so glad I went! The items I had in mind where from American online sellers, and there on the counter was exactly what I was thinking of buying, but now it's there, it's cheaper, AND it's local! Super excited for the available selection, and also the costs of each type - colourful & fun or sleek & sexy Thankfully I was referred there by another company - Get It Laser Engraved - so now I can support 2 local places! Buy blank jewelry from one and get it engraved at the other. Win-win for everyone (Thank you Stephen from GILE!)

Website says they open at 11am so I wait and keep waiting to see if they open…read more 20-30 minutes goes by and they still aren't open! I had taken two buses and had somewhere else to be afterwards so had to stop waiting around and left.

Repeat customer! My first visit I fell in love with a necklace that I wanted as a bracelet and…read moreSunil was kind enough to accommodate my request and included a large clasp. I have now worn the bracelet, everyday, for over a year. Zero issues! I have only taken it off once and it's my favourite everyday piece. I know being other pieces to him for repair.

When my brother passed, the responsibility of dealing with his estate fell to me, and I truly…read moredidn't know where to start. It was overwhelming, to say the least. Then Lisa came along, and I can honestly say she was an answer to my prayers. She was kind, calm, and so easy to talk to, it felt like talking to someone who genuinely cared, not just someone there to do a job. Lisa helped us sort through everything with such care and clarity. She's incredibly organized and really knows her stuff, antiques, collectibles, you name it, she had the information. She explained what items were worth, helped us decide what should stay in the family, and gave us honest, practical advice for the rest. What I appreciated most was how she found ways to save us money and avoid unnecessary stress. She even helped us come up with a plan to sell the remaining items, which feels much more manageable for our family. She never pushed or rushed us, just steady, respectful, and knowledgeable. I don't know how we would've gotten through it without her. If you're dealing with an estate or feeling lost in the process, Lisa is skilled, trustworthy, and has a very big heart. I felt supported the entire way and we are forever grateful for her services. I wholeheartedly recommend Lisa. Margaret N.

I found Lisa of Lisa Rae Appraisals to be Trustworthy, Conscientious, Involved, Decisive,…read moreKnowledgeable, Resourceful, Caring, Kind, Open and Honest, a Networker, a Mover and a Shaker when needed! She is an Estate Services Specialist and Guide, an Estate Liquidator, and Personal Property Appraiser. I tasked Lisa with a 30-day window to accomplish an overwhelming estate clear out which involved getting a garage, yard, shed and packed 2-story house emptied before snowfall so that we could list the house for sale. Not only did she do it, she completed it on her own. She made extraordinary use of her network of resources to deal with transporting items for auction and donation. This powerhouse woman is not an organizer or a declutter specialist but she does apply those skills at the same time as she gets the job done. She is efficient and she is effective. I have never known anyone to accomplish this much in the way she did and in the time she did. I've referred to Lisa as a machine because the pace she worked, the way she worked, the decisions she made, the diligence she applied, the zigging and zagging she accommodated when faced with scheduling or priority changes was nothing short of phenomenal. Not once did she complain. Not once did she quit. Not once did she fail in her promises. Lisa is a unique mix of passion, personal experience, practical knowledge, previous on-the-job training, standards of operating and ethics. She is compassionate, considerate, conscientious of both your loved ones' stories and legacies, and she balances that with the family members' values and beliefs. Lisa is also conscious of environmental effects to avoid landfill wherever possible. She is socially conscious in helping others in society who need a hand. She is resourceful. She is well-networked which is a talent all its own. I have zero hesitation introducing or referring Lisa of Lisa Rae Appraisals to anyone. Save yourself the time, effort and cost doing it yourself. Bring her in at the beginning. Lisa can provide you with guidance and direction for the who, what, where, when and how BEFORE you start eliminating anything other than obvious trash. You do better when you know better and if I could do it over again, I would have brought Lisa's expertise in from the start. Lisa knows the tools, the techniques, the players in the estate services and liquidation services industry. She understands the behind the scenes, the reputations of the various companies and people and the systems. She works for you; not for any single alliance. She knows which connection or contact is best for your situation based on your needs. She understands what sells and what won't. She knows how to combine items to make them easier to sell. Lisa is a rare find because of her background, her history and her training. You will be hard pressed to find anyone with her mix of skills. She doesn't just 'know'; she 'does'. Working with Lisa allowed us to manage the estate with care, compassion, awareness, respect and kindness while we grieve. We did more than anyone could, should, expect of us and what we expected of ourselves but Lisa brought it all to conclusion and allowed us to finally process our grief 9 months after our loss. We met Lisa in late stages of clearing the estate after experiencing a family death and an additional family member's aging considerations but if you are ready to make progress before your end of life, contact her now. Meet with Lisa of Lisa Rae Appraisals at the beginning of your journey. Even if you never hire her ongoing services, Lisa will give you insight on how the process can be resolved from the outset. You may find (as our family did) that she was the right answer all along. Brenda C