Clock had been problem for years - he fixed very reasonably. Will be bringing him more work.read more

I took in three watches that needed new batteries. Took less than 30 minutes ans the gentleman set…read moreall the times on them. Even the complicated DKNY one. $16/Battery.

Chukwuma is correct, it is run by an older couple - but they didn't seem to talk extraordinarily…read moreloud to me. They were very friendly and weren't even close to rude with me. In fact the way I was dressed the day I went with touque and sunglasses and backpack, they could have very well assumed I was there to rob the place. The lady greeted me with a smile, and was very helpful when I got to the counter. She was very quick to assess my watch and quoted me a very reasonable price, and a quick return time. I was very pleased with their work and wouldn't hesitate to take another time piece to them. I think it's better then Jack's assessment of "as good a place as any" and I would certainly drive across the city to use them again. They are very professional, with a mom n pop feel

Extremely poor quality and rude service. Will reject watches they personally dislike even if parts…read moreare actually very available online (but they wouldn't bother to check.)

I left my watch for repair at Europa watch repair shop but was nothing done to it for over 6…read moremonths just picked it up

Utterly terrible service…read more Brought a watch in (with a new battery installed by me). All it needed was a 1 cent screw to retain the battery cover. The owner gets all huffy saying the whole watch will need to be rebuilt (no, it a solid state quartz watch). I leave the watch with them . . . it was running perfectly when I left it. I collect it one week later. The watch does not work, yet the battery tests fine. The owner tells me it needs a new coil because I must have touched the coil = a complete bullshit story. The watch ran flawlessly at home for 6 days before I bring it to these shysters. He wants $40 to replace the coil. He charges me $10 for the 1 cent screw and returns to me a broken watch. You tell me . . . intentional sabotage or gross incompetence? Either way, the worst service I have ever received. And I have bought from this place for years now. Never again will I step foot in this dung heap.

The Bay is finished. Hudson's Bay announced it will close…read morethe operation in February 2021. In 2006, it was sold to an American company. It's gone downhill ever since. I went in a couple of weeks ago to pay the balance on my Bay Card. I entered as soon as it opened. Made my way to a cashier. She told me to use the returns counter. O.K. I stepped right up and paid quickly. When I looked behind me, there were over a dozen customers lined up for returns. Not how I would like to spend my Saturdays. The stock is lacking. They have stopped carrying petite sizes. I used to really like shopping here. Even the sales staff encourage you to shop online. Hence the long return lines I think.

This is the best place to go on the south side. The guy knows his stuff. Whenever I need a repair…read moreit's were I go. When it comes to batteries you get what you pay for. You might be able to get the same type at the drugstore but guaranteed it won't last as long. If you have a $500 watch wouldn't you want the best battery for your watch. Also I noticed a lot of the jewelry stores don't know what they're doing when it comes to bracelet repairs. I'd rather have someone knowledgeable do it than risk losing my expensive watch because I chose the cheapest place to get it repaired. It only cost me $15 to get a pin put back in my bracelet and the guy inspected the other pins in case they were ready to fall out. Stay classy! Watch repair guy :)

My $600 watch i got from my company started skipping 5 seconds at a time and then stopped so i…read moretook it to a watchmaker in WEM. After a month i got it back and it worked for a day and started doing the same thing again so i took it in to this store. It took a few weeks which is ok because there is usually only 1 watchmaker working in all of these types of places . He fixed it for a great price and it's worked ever since. Good deal. They have only a moderate selection of clocks and watches for sale as it's not a big store.

I dropped off my watch back in 2015, it needed a couple links added to it. They told me they would…read morecall once it was ready but never did. I tried calling multiple time within 2015 asking what the status of my watch was, each time I was told that they were still waiting for links from Anne Klein. When I tried to go there and pick up my watch, because it was taking too long, they assured me it would be ready in just a couple more weeks and would call me. They never did so I went back and they had closed, not calling me to let me know when and where I could pick up my watch. I was able to get a number for the owner from the malls help desk but they never answered when I called. I left several messages and never got a call back. I know it has been awhile but if they are still open in another location and someone knows where it is I would love to go talk to the owner. I am quite upset that I have not been able to track down my watch as it was a grad gift from my grandmother.

just picked up my wedding and engagement rings that had lost a diamond and had a bunch of other…read moreloose ones and they look brand new again! all in cost less than $300. the first jewellery repair shop I had taken them to quoted me $1100. Beyond grateful that I found this place otherwise I would not be able to afford to fix it.

I've been to Express Jewelry Repair twice now. The first time was to take a couple of links out of…read morea new watch, and the second time, to secure a diamond that had become loose on my wedding ring. Both times I found them to be fast, friendly, and competent, as well as extremely reasonable price-wise. Highly recommended!

I love this place, and I have a few repairs there and a ring made from my engagement ring. It…read moreturned out amazing! And the price is why I go back. When looking for a quote, another store quoted $6-7 thousand to make my ring. Sean made it happen for approx $2000. They are currently making another custom piece for me! Don't go elsewhere....it will be a waste of valuable time! Thanks Sean.

Friendly staff, excellent service and good price. Was able to get a new watch battery installed in…read morejust a few minute.

Excellent service. Took two watches in to get batteries replaced. Fast and reasonable. Highly…read morerecommend!

Reviews! I've not done enough reviews to match the number…read moreof check-ins I've made during COVID season Nows a good time as any to break the chain and form new habits! Lovely little jewellery store in a mini strip mall area just inside Sherwood Park. Totally didn't notice the sign by the door about having to get buzzed inside the second door haha... (probably to maintain max # of people in store for restrictions) I was immediately greeted upon entering, and although the space is quite compact the setup is still great! Lots of shiny sparkly things to lay eyes upon Jacqueline was able to point me quickly to what I was searching for and hot darn I'm so glad I went! The items I had in mind where from American online sellers, and there on the counter was exactly what I was thinking of buying, but now it's there, it's cheaper, AND it's local! Super excited for the available selection, and also the costs of each type - colourful & fun or sleek & sexy Thankfully I was referred there by another company - Get It Laser Engraved - so now I can support 2 local places! Buy blank jewelry from one and get it engraved at the other. Win-win for everyone (Thank you Stephen from GILE!)

Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.