Clock had been problem for years - he fixed very reasonably. Will be bringing him more work.read more

I took in three watches that needed new batteries. Took less than 30 minutes ans the gentleman set…read moreall the times on them. Even the complicated DKNY one. $16/Battery.

Extremely poor quality and rude service. Will reject watches they personally dislike even if parts…read moreare actually very available online (but they wouldn't bother to check.)

There aren't nearly as many watch repair shops as there used to be. it can be hard to find a place…read moreto take care of simple things such as battery replacement. When you find a good watch repair shop it's wise to remember it. Time Checker is such a place. I've stopped wearing a watch ever since I owned a smart phone but my mom has been asking me to take her here for some time now. Time Checker is located in the Millwoods Town Centre mall just north of 23rd Ave. If you park in the back, or the north side, of the mall you'll be very close to their location without having to walk through much of the mall. It's basically facing the food court although during the pandemic most - but not all - of the seating is closest off. We gave them 3 watches for new batteries and the lady at the counter said to come back in 20 minutes. We returned in 19 minutes (I'm one of those people who are always early) and the watches were done. I don't recall the total charge but it was around $29.00 for three watches and that seems very reasonable to me. If you live on the south side or even in Sherwood Park, I would definitely recommend Time Checker. One thing to be aware of is that that Time Checker doesn't open until noon. I don't know if those are pandemic hours or regular hours.

I left my watch for repair at Europa watch repair shop but was nothing done to it for over 6…read moremonths just picked it up

Utterly terrible service…read more Brought a watch in (with a new battery installed by me). All it needed was a 1 cent screw to retain the battery cover. The owner gets all huffy saying the whole watch will need to be rebuilt (no, it a solid state quartz watch). I leave the watch with them . . . it was running perfectly when I left it. I collect it one week later. The watch does not work, yet the battery tests fine. The owner tells me it needs a new coil because I must have touched the coil = a complete bullshit story. The watch ran flawlessly at home for 6 days before I bring it to these shysters. He wants $40 to replace the coil. He charges me $10 for the 1 cent screw and returns to me a broken watch. You tell me . . . intentional sabotage or gross incompetence? Either way, the worst service I have ever received. And I have bought from this place for years now. Never again will I step foot in this dung heap.

My wife received a moissonite tennis bracelet as a gift. The…read morelength is to long to fit properly. As far as we know it was not purchased in Edmonton. When I contacted independent to check about sizing smaller they were very helpful and referred me to Emma. The information after a couple emails back and forth was what I asked for. Emma was very professional and giving outstanding customer service. If supplyed with a survey I would give her 10 out of 10

My family has dealt with Independent Jewellers for over 50 years. Our relationship has spanned…read morethree generations. No one in the family has ever had a complaint.

My $600 watch i got from my company started skipping 5 seconds at a time and then stopped so i…read moretook it to a watchmaker in WEM. After a month i got it back and it worked for a day and started doing the same thing again so i took it in to this store. It took a few weeks which is ok because there is usually only 1 watchmaker working in all of these types of places . He fixed it for a great price and it's worked ever since. Good deal. They have only a moderate selection of clocks and watches for sale as it's not a big store.

I dropped off my watch back in 2015, it needed a couple links added to it. They told me they would…read morecall once it was ready but never did. I tried calling multiple time within 2015 asking what the status of my watch was, each time I was told that they were still waiting for links from Anne Klein. When I tried to go there and pick up my watch, because it was taking too long, they assured me it would be ready in just a couple more weeks and would call me. They never did so I went back and they had closed, not calling me to let me know when and where I could pick up my watch. I was able to get a number for the owner from the malls help desk but they never answered when I called. I left several messages and never got a call back. I know it has been awhile but if they are still open in another location and someone knows where it is I would love to go talk to the owner. I am quite upset that I have not been able to track down my watch as it was a grad gift from my grandmother.

I've been a customer for almost 7 years. I've known the…read moremanager a bit longer. It's a well run store. The jewelry professionals are educated in diamonds and gemstones. Very honest sales and service. I know their goldsmith from another store. I've had a few pieces of jewelry fixed by Uriel. Very good work. I steered my son here to buy the big engagement ring. He was treated very well. He and his wife come in every 6 months for the ring cleaning and inspection. It's a bright, cheerful store. It's also non-intimidating if you are new to jewelry shopping. I recommend it above all other stores.

I've visited a few times and have often overheard one person claiming they not only designed rings…read moreon display but is s gemologist. Interestingly, most Jewellers and others proudly display their credentials. What evidence is there that Rahim is what he says? I question his claims, as should others.

I can't begin to imagine how many jewelry stores are in this city, but I always go to Gemoro as…read morethey've been around forever and service has always been great. I have two necklaces that my SO purchased from Gemoro, and I've purchased a chain for him as well. We've been in there together in just normal street clothes and never felt judged as some people claim. A sales associate even let us dream with the Seamasters. They are also quite accommodating as I purchased a chain more than two weeks before I was gifting it, so they wrote on the receipt that I could have extra time to exchange it. I appreciated that, because you just never know if it will need to be exchanged due to preference (it didn't).

I have been to this store 3 times to purchase 2 Omega and 1 Breitling watch. Rowena helped me the…read morefirst two times and Cindy the third. I also purchased a diamond lattice ring that I can't stop looking at. the first time we went there we knew what we wanted and didn't hesitate to get someone's attention for help. we weren't dressed up. we were just left alone until we were ready to purchase. and then we spent time chatting about the various watches and their stories and had a great experience. I went back the second time to buy my navitimer. I asked before hand for photos and got to ask questions about the watches and I didn't even have to leave my house! great service! Our recent visit was just as pleasant. Cindy was helpful looking at cartiers for my 50th birthday next year. we got my husband a speedmaster and i picked out a ring. I will continue to come to this store for my fine jewelry! I just wish they had a location in the South of the city. That is my only complaint: location.

Don't go here if you don't like being judged. The quality of product and service though can't be…read morebeat. It is HIGH END jewellery. If you are looking for a bargain keep walking by. However if you are in need of any silver cleaner, cloths etc do make the venture inside.