Annual Service is always completed quickly and professionally. Jesse and the crew are great…read more Everyone is very honest and helpful.

Was sent to M and M Coach from Tiffin to do a recall on a turbo leak on my Phaeton motorhome. Two…read moreother shops wouldn't do the job. They fixed that plus a manifold leak and some brake issues. All items repaired quickly and an awesome job. Thanks Jesse and team. I would highly recommend them.

Very poor service. Bought a water truck and picked it up at plant. Apparently when their mechanics…read moreinstalled the PTO they forgot to fill transmission with fluid. Transmission grenaded at 3000 miles and they took no responsibility at all. We own 6 water trucks and would never do business with them again.

I had an issue with a Valew water truck that I bought used. After reaching out to the company, I…read morewas contacted by the general manager. We were able to get the issue solved. Thanks for the help

I purchased a 2024 GMC AT4 truck from Caposio and had a great experience. I came from out of town…read moreand the entire process was a great and I will definitely be recommending them to others. Only issue was that they registered my vehicle in CA without me knowing (don't know how that can even happen) and now the CA DMV is sending suspension notices to me.. I live in Las Vegas and registered my vehicle and received NV plates. I emailed Caposio 2 times to resolve this issue and haven't received a response. I am hopeful they will contact the DMV and get this cleared up.. I am sure its a very quick and easy phone call or filing... Thanks Anthony S.

I am extremely disappointed with the service department regarding my 2024 Chevy Traverse. I…read moreoriginally brought my car in on 9/08/25 with only 7,007 miles because the steering wheel and brakes would shake at higher speeds. The dealership diagnosed the issue as stuck brake pads causing deep grooves in the rotors, and they replaced the calipers, rotors, and brake pads. Less than 3,000 miles later, the exact same issue returned. I brought the vehicle back on 3/30/26 with around 11,000 miles. The rotors again had deep grooves, the brakes would shake, and there was an extremely hot burning smell coming from the brakes after only driving a few miles. On 4/8/26, I was told the issue was simply a tire balance, which made no sense considering the visible rotor damage and overheating brakes. After declining the tire balance, I spoke with service manager Dorian and explained my concerns. He stated he would personally test drive the vehicle and get back to me. I also explained that I needed a loaner vehicle since my car had already been there for over a week, but I was told none were available and that several people were ahead of me. After that conversation, I received no updates from the dealership. Near the end of April, I finally called to ask whether my vehicle was even ready, and the employee who answered informed me it had already been ready for pick up -- yet nobody had contacted me. When I picked up the vehicle on 5/4/26, I spoke with Dorian and technician Josh. They told me it was "normal" for my semi-metallic brake pads to chip and create grooves in the rotors. They also admitted they did not remove the tires or fully inspect the brake components. During the conversation, there were multiple contradictions regarding whether they could actually feel the shaking issue during the test drive. Because I still did not feel comfortable with the diagnosis, I took the vehicle to another dealership, Mountain View Chevrolet. Their technicians immediately found grooves and heat spots on both the front and rear rotors, uneven brake pad wear, and determined that the electronic brake control module was overheating and causing the brakes to stick. They replaced the rotors, pads, calipers, and the electronic brake control module. I am frustrated that my concerns were repeatedly dismissed, my vehicle sat at Caposio for a whole month with poor communication/no voicemails, and the actual issue was overlooked despite obvious symptoms with recurring problems from prior items that they had replaced. Thankfully, another dealership took the problem seriously and properly diagnosed the vehicle

Very independent business run out af his garage, but he did a great job for a great price on the…read moretrailer hitch for our e bike rack

Good and clean work help me set up my winch and built a…read more tool box I'm happy with the work they did

After my rear running lights stopped working, I took my truck to another repair shop in South…read moreCentral Los Angeles. They replaced the light sockets, and everything appeared to be fixed. The mechanic turned on the lights, and they worked perfectly--until later that same evening, when the problem returned. I brought my truck to Certified II and explained what had happened. They got right to work, and about three hours later they called to let me know it was ready. When I arrived, the technician, Omar, took the time to clearly explain the electrical issue and exactly what he had done to repair it. I really appreciated his professionalism and willingness to explain everything in a way that was easy to understand. Cody at the front counter was equally professional, courteous, and helpful throughout the entire process. On top of providing excellent service, they gave me a military discount and even washed my truck before returning it. It's hard to find an auto repair shop that combines technical expertise with outstanding customer service, but Certified II does exactly that. I highly recommend them to anyone looking for honest, reliable, and professional automotive repair. They've earned my trust, and I'll definitely be returning for future service.

I had a horrible experience at this shop. We went in for a problem with our vehicle cutting out…read more They did a diagnostic test on the vehicle and said it was a sensor problem. The receptionist also said, the mechanic noticed you have a bad timing belt and it needs to be replaced. We were inexperienced and fell for the scam. The sensor they replaced was no where near the timing belt. It costed us an additional$ 450.00. Two weeks later the problem came back. Beware of these scammers. They probably didn't even change the timing belt or the sensor. We took our vehicle to a different mechanic he replaced the right sensor and we had no further problems. This is one of the worst shop in Victorville. If you are a single woman don't go here by yourself.

Showed up super last minute to get a 40inch tire dialed in, Chris and Derek helped get the tire out…read moreof the truck and went straight to work! 10/10 service! Thanks fellas.

These guys are amazing! We happened to be visiting town picking up a boat to restore, writhing 5…read moremin driving we had a flat on the trailer (brand new tires by the way); somehow puncture the tire in the side wall. Long story short we found these guys near by where we got the flat and they took care of us extremely quick. Great peoples here!