I was referred to Dr. Anderson by a friend after first visiting a local dentist (I live in Bay City) for a much-needed root canal. The local dentist's prices were outrageous; it was going to be over $3000 for the root canal and crown and they would only take $500 from insurance. Dr. Anderson got me in the next morning when I called in the afternoon. The outer appearance of the office made me hesitate because it's a little worn and not what you'd expect for a dentists office. The inside is plain and a bit dated, but the staff more than make up for the lack of typical dental office glitz. EVERYONE there goes out of their way to make sure you are happy with your treatment. I wound up going in for an emergency root canal the next morning because the pain wasn't subsiding, and Dr. Anderson made sure that I didn't feel any pain during the procedure. Over the course of the next week, I received multiple calls from the office: one the next day to make sure I was doing better and the pain had gone away, and then two others after I had called back with questions about my pain level, etc. Dr. Anderson also gives his patients his cell phone number and he made it very clear that if I had any pain issues or additional complications to call him immediately, even if its 2am. I haven't gotten the crown yet, but the first two procedures (root canal and temporary filling, then a second for the permanent filling) were about as painless as you could hope for, and both appointments were less than an hour. Dr. Anderson makes it very apparent that he prides himself on taking care of the patient, not just doing the dental work. Do not expect to see other patients during your appointment; he only books one patient per time slot and doesn't go back and forth from person to person, so there is no extra "waiting around for the doctor" time. His prices are also very reasonable. The root canal without insurance was around $800, and the crown is about the same cost. They will check with your insurance ahead of time to let you know what your copay is, and also allow you to break up the payments over multiple visits if possible. read more