I was referred here and quite frankly, wish I was still going! (We moved to north county so too far of a commute.) Best dentist, best office and best staff - hands down. Truly have not found another dentist up to their standards. read more

Quaint little office. Friendly and knowledgeable staff. If you have a fear of going to the dentist, this place will put your mind at ease. Everyone is lovely and they treat you like family. Parking is limited, but the neighborhood is sweet and street parking is close by. Happy to be a part of this little community. read more

Dr. Kretz and team are an extremely customer oriented dental office. I never feel rushed, always greeted with a smile. There equipment is all state of the art. No suggestions, no complaints. Keep up your positive attitude. Carla read more

Dr Kretz and his staff have been providing the best dental care I've experienced thus far. I just recommended him to one of my clients who just relocated from the east coast and I realize I had not taken the time to post a review. When someone meets and exceeds my expectations I like to acknowledge that effort. read more

I love coming to see Dr Kretz! I was here a few weeks ago because I was having issues with my crown. I was having issues because I had decided to go to Mexico to get work done. That didn't turn out so well. I decided to come back to Dr Kretz. They fixed my tooth, found a crack on my crown. They totally repaired it and now I am back to normal. The entire staff is so pleasant and welcoming. I love it here. This is my dental place of choice. I feel calm, relaxed and comfortable. Oh, i forgot to mention that I am horrified of going into the dentist. I guess I should say, I use to be horrified. I recommend this place to everyone, especially if your afraid of the dentist. I'm so excited to have my tooth fixed! It's been a huge head ache. Thank you Dr Kretz for fixing me up. See you in feb for my cleaning read more

Mark A Kretz, DDS, APC - General Dentistry Near Me - San Diego, California

See all

If I was only rating the hygienist I would give this place 5 stars. I've been going to this office for about seven years and I've had good experiences with the hygienist, Adrian. Dr. Kretz, however, is a different story. I've only seen him twice: Once was because he replaced my bottom permanent retainer. That went okay. The second time was for a top retainer and it was a nightmare. He wasn't listening to me or paying attention to our visit. We finally decided I would get a passive retainer for my top teeth. However, when I arrived for my retainer fitting about one week later, he provided an active retainer to move a tooth that we never discussed. Furthermore, he had no recollection of our previous conversation and made no apology for the mistake. In an effort to be congenial, I offered to try the retainer since it was already made. He stated that he would do some research into a question I had and call me later that day to discuss. At which time he said he would schedule a follow-up visit to see how I wanted to proceed and then I could pay for whichever retainer I decided on. That would have been okay except for the fact that he never called. And then I received an ambiguous bill, not knowing which type of retainer I was billed for. Not wanting to waste any more time, I just paid it as-is. But then I received another bill with the exact same itemizations, but somehow $5 more. What? His breath smells like coffee and his hygiene is poor. He was talking to everyone in the office about how he had a cold and then he touched my retainer with his bare hands so I could put it into my mouth for a fitting. I told him I needed to wash the retainer first and why. He tried to excuse it by telling me he was just at the "tail-end" of his cold. Gross. As if that wasn't enough, I've often heard staff gossiping behind the front counter while waiting for my visits, which I find unprofessional. Overall, I would look for another place. read more

Had my first visit today. Everyone including the doctor was knowledgeable, attentive, personable, kind and appeared to considered my well being and comfort of utmost importance. My only issue was the assistant Sara was too funny for words and I was afraid I'd accidentally bite the doctor laughing while he had his hands in my mouth, lol. Can't recommend highly enough. read more

Amazing front desk, assistants, hygienist and Doctor .Dr.Kretz goes above and beyond for his patients and he makes you feel comfortable. You can tell they work as a team and get along very well. Everything gets explained from what treatment you need and why to the Financial part of it .I moved to New York and if I ever need anything major the thought of paying for a flight to go to Dr.Kretz is there. Definitely worth the flight for great service , Care and quality work . Don't question yourself and go see Dr.kretz ! P.S . I'm a military dependent and they are military friendly and know the insurance very well! read more

Dr. Kretz has a wonderful practice. This is from a person who has extreme anxiety/fear of the dentist. I expressed to Michelle my fear, and she assured me Dr. Kretz works well with patients who have Dentophobia. Boy was she right!! Dr. Kretz and the Dental Hygientist, Pam, were very gentle and explained everything step by step. I have NEVER felt more comfortable in the dentist chair. I am finally on road to getting much needed dental work done that is several years overdue. His prices are ROCK bottom(IMO.) I also brought the children for their annual/semi cleaning. The kids loved it. No complaints at all. Going back to have a tooth extracted. No fear at all. Check out this practice, you will not be disappointed. read more

Called around to a number of dentists looking to have someone fix a chipped tooth that I had. Dr. Kretz's office was able to get me in for an appointment within a few days of my phone call, even as a new patient. I have had a number of chipped teeth in my life and dread these appointments. Between the x-rays, poking at the broken tooth, the hours of opening my moth they really just suck. Dr. Kretz's team got me right in and started working immediately with almost zero wait time. In under an hour they had me fixed up and out of there. Never thought I would say this but it was a great dentist experience! read more

My husband goes to this place for about 14 years. The day before my appointment he called the office to ask how much my visit would cost, so I could take the right amount of cash to pay. Things went well with my appointment, I paid the bill in cash and left with a paper with the services I have to get done. Last week we got a bill with the same amount I paid. My husband called them and was informed I didn't pay for my visit... I just called them this morning and talked to Michelle. She was the person how took the money from me. She said she didn't get any payments and asked for a receipt, but she didn't give me one. I thought she put it with the other papers, but I was in a hurry for work and didn't notice I left without it. I told her to look on their cameras because they will see me taking the money out of my purse, but they don't have one. I also work with clients and every time we make a mistake, we figure things out. We do not blame our clients for that and ask them to pay again. What I heard back is that THEY DON'T MAKE MISTAKES, so basicly sounds like I am the one who did. I am sure I paid the bill and I am extremilly disappointed with this attitude. I would never leave without paying for my services or ask them to charge me later if I took the money to pay. If you see Michelle at the front desk, make sure you get your receipt. Because the person who never makes a mistake may charge you for your services twice. Horrible custumer service! Guess what???! You just lost 2 clients, my husband also won't go there anymore. GOOD JOB, MICHELLE! read more

I started going to Dr. Kretz about two years ago because he accepts my very basic Anthem individual insurance. So far it's mostly been cleanings, and I've been impressed and appreciative that the same hygienist, Adrian, has worked with me every time (hygienists seemed to change a lot at my previous dentist). Kretz's office bilsl insurance directly and are always careful to follow the timing rules so I am not out of pocket. I like that they store x-rays and pocket readings on computer. The waiting room is pleasant and contemporary. Heads up, for unknown reasons, Yelp is hiding 2 out of 3 reviews for Dr. Kretz, both positive and negative. You might want to click on the Filtered Reviews link to see the other ones. read more

Being new to the area and selecting Dr. Kretz based on wonderful online reviews, I have to say today's visit for a new crown had to be the most painless and the quickest I have experienced! My mouth is not sore at all! The staff are very friendly as well and knowledgeable as far as insurance, etc. As far as the prior poor staff review, they obviously dealt with that issue, if there ever was one. I am very happy with this dental office and would highly recommend Dr. Kretz! Thank you, Dr. Kretz, Sara and Michelle, for excellent work! read more

This is one of the best dentists and dental offices you could go too. If you are afraid to go to the dentist, but need to, this is the dentist you want to see. They go out of their way to make you feel comfortable in a relaxing and friendly environment. Highly recommend! read more

Dr. Kretz is a man of integrity. The quality of his skills and the attention of his staff is cause for confidence in any dental procedure that he provides. His follow up attention gives one peace of mind. When I left his office I felt that I was part of his family. Thank you Dr. & thanks to all of his staff. read more

Dr. Kretz and his staff are all extremely friendly and really try to make you comfortable! Our whole family has been going there for over 15+ years and have been very happy with our experiences. There is a definite "family" feel to the office and I would recommend them to anyone! read more

I haven't actually been to this office, And he can thank "Michelle", the girl I spoke with on the phone for that. After I schedule appointments for my husband and myself, she calls me back and says I don't have dental insurance (I work for Scripps Health, I'm fully covered for everything with insurance probably better than hers). So I call my insurance company thinking perhaps I gave some wrong information. I'm okay with correcting myself. Insurance tells me there is no documentation of anyone calling for any sort of verification, And to just have whoever needed it to call her. So I call back, And Michelle proceeds to tell me "no. I called, there was nothing." not even offering to try again. All the while oozing with attitude. So I ask her if she can call again, And she responds with "I can, BUT...." And at that point I just dropped it I had my appointments canceled because it shouldn't be so difficult to make a phone call and just TRY. IT'S YOUR JOB, DO IT. But with that much attitude on the phone, why would I want to go see your face? If you don't mind secretaries with a flipped on b**ch switch, call this place. read more

Dr. Kretz is a dentist who generally cares about his patients. I have been with him for over three years working through a persistent bone infection in my mouth. I have had to come in without notice at least twenty times over the last three years, and every time I was seen and taken care of. Dr. Kretz has always showed and interest in my personal care and has always worked to make me feel comfortable. He and his staff are friendly and genuinely want to help you, whether that means dental implants, cosmetic dentistry, or a regular check up. I would recommend this dental team to anyone I know. read more

I have been going to see Dr. Kretz and his staff for 12+ years. I, like many people, get a bit anxious when it come to having my teeth worked on. The past two years I have had to get a few crowns and treatment for a bad abscess. The staff was great and Dr. Kretz was very kind and understanding. He takes the time to answer my questions and explain things before they are done. They are great about scheduling and getting me in when its more urgent. Everyone in the office is kind and very friendly. Most recently Dr. Kretz offered me an alternative to do some cosmetic repairs on my teeth that turned out great and saved me from having to expensive Invisalign. I would recommend them to my friends! read more

I have an issue with dentists. I start shaking the minute I walk into the office. I "interviewed" several dentists via their staff on the phone before choosing a dentist. Dr Kretz has a wonderful staff and Michelle after spending about 20 minutes talking to me, convinced me that he is fantastic with fearful patients. She was very right. He is a wonderful caring Dentist that explains everything as he goes. He also has the option of being semi sedated which worked great for me! This is a solo practice which gives you the benefit of one dentist. I had my teeth cleaned by Adrian who was just as caring. I would recommend this office to anyone, espically those that need a little more attention to their fears. read more

I have been going to Dr. Kretz for over 10 years... I cannot say enough about him, his bedside manner, his longtime & loyal staff, and the trust I have for him. I have many problems with my teeth dating to my youth. He has fixed so many issues from past dentists & bad genetics, he NEVER tries to up-sale me on anything, he is only interested in keeping my existing teeth free from infection, he fixes all my problems, and is extremely sensitive, patient and professional. I live more than 30 miles away from his office and I would travel 100 miles if I had to. I trust him and you cannot put a price on that! read more

This review is not for Dr. Kretz, but for his office overall. If you can get through the nightmare of dealing with his staff, he does a good job. His office is a little outdated, but his rates are reasonable. I also was not happy that he throws hydrocodone at you for pain. Ibuprofen 800 would do the job. I have been debating of switching to another dentist for about a year because I could not longer deal with his receptionist Michelle who is rude to clients if you don't do things her way. I spent thousands of dollars there over three years. Last time I called to get dental cleaning at 4pm on a Monday. Michelle could only schedule me for 7am next morning and could not do anything else for me, because someone just cancelled. There was NEVER a mention of a broken fee for a missed appointment. If anything, they were not going to have anyone there anyways. Over night I became very ill with bronchial asthma and could barely breath. My husband came in for another procedure at the same time and had more expensive dental work done. He told the office I could not make it. Next thing I knew, I was getting a birthday card along with a $30 broken hygiene appointment fee. What a slap in the face!!! Michelle NEVER put me on notice of any fees. Best part was when I called in and another girl Nicole told me that yes, they were wrong for not putting me on notice, but they will continue billing me. This office should really review Restatement 2nd of Torts before they bill their clients as they are in violation of it! To conclude, if you can deal with Michelle, you can go see Kretz. If only Kretz knew how much business she is costing him! I referred a few friends over there, and they all told me that she could not get them in, and ended up seeing someone else. I am switching over myself. I am pretty excited about my new dentist in La Jolla. So far his staff is super nice, unlike this office. read more