I recently had a crown fall off for no reason. Dr.Fill's office promptly made me appointment for two days later. Upon my arrival, they took me in almost immediately. I was assigned a dental tech who took care of the entire procedure. They took a x-ray. She cleaned my mouth and the crown. And then did a remount insertion. It's as good as new. I have no complications. She was a sweetheart and very knowledgeable, professional, compassionate as well as thorough. Every visit to Dr.Fill's office for dental care and maintenance reminds me that I am blessed to have her and her team Phillip Walker read more

I've been Dr Fill's patient from the time she opened her practice at the present location, many years ago. I've always greatly appreciated her expertise, efficiency and very kind personal attention. I also feel that the office staff treats patients as part of the family. Thank you Dr. Fill and care team. read more

Excellent dental office for a cleaning! PROs: Staff was polite, knowledge, and professional. I got a spot for a cleaning in the same week as the initial call was made. I waited for less then 2 mins once I arrived. My dental tech was very nice and through. She wasn't rushing and did a very good job. I would defiantly come back here. CONs: Parking is a challenge with only 2 assigned parking spots, however military personnel have another open lot across the street for easy access. A/C was broken during my visit but the staff went above and beyond to make me comfortable during the visit. Not really a CON, just an observation. read more

Came in for a perio maintenance cleaning as a first time patient based on reviews and recommendations and did not have a good experience. The place seems outdated. The front desk staff was friendly. The room felt like a jail cell- gray walls, no windows. The Hygienist was playing Metallica and I put on all my intake paperwork that I have dental anxiety. As much as I like Metallica I do not want to hear that during a dental procedure. I had to ask him to play something else. During the procedure it was very uncomfortable and took forever. I just wanted it to be over. The dentist came in, barely spoke to me and just told me I needed two fillings in my front teeth which were just coffee stains. I got a second opinion from another dentist in the area and they told me it wasn't necessary. Patient care is everything in dentistry. This just wasn't up to my personal standards. read more

The best office ever. They literally take care of their patients. My visits have always been nice. I never miss my appointments because they confirm to ensure you know about it. Customer Service ie Karen is amazing. I would give Dr Fill and staff 6 stars if I could. read more

Love this office, staff is awesome. Miranda is so so efficient and so gentle. Dr. Fill you are the bestthank you

You will never find a dental group team and dentist any more superior than Doctor Fill. They provide a friendly environment. Professionalism. Cleanliness, knowledge, compassion Thoroughness and really put one at ease. I highly recommend them to anyone and soon my girlfriend will be seeing her as well. I highly recommend her and her team. It doesn't get any better than the services they provide. Sincerely,Phillip Walker read more

I've been a patient of Dr. FIL for about a year, and the service has been excellent. Just one example: this past Monday I forgot my 9:00 a.m. appointment, but when the office called, they immediately worked with me and offered a same-day 2:00 p.m. cancellation. There was no blame or mention of fees--just understanding and flexibility. I truly appreciated that level of professionalism and care. read more

Dr. Fill is genuine, thorough, and knowledgeable. An expert. My husband and I both have been going there and each time it is great service, from her delightfully professional team to the care we received. read more

My primary physician ordered a new medication for me which required a dental clearance prior to initiating the first dose of this medication. When I phoned Dr. Fill's office, to request their assistance, the staff was very accommodating. I was given an appointment, to see Dr. Fill, for that same afternoon. Dr. Fill examined me and completed the required form. As always, she and her staff were professional, efficient, and friendly. You could not ask for a better dentist or office staff. read more

Referred to this office and they did an amazing job! Very professional and courteous!

I am new to the area and needed a new debri dentist. Made an appointment with Dr. Fill's office for cleaning and checkup. Office staff very friendly and helpful. Dental hygienist, Fasil was exceptional! So through and gentle! Dr. Fill came in to check my teeth. She was very pleasant. if I need a crown replaced in future I'd definitely go back. Have another cleaning in 6 months. Would highly recommend this office! read more

Office staff was super kind when I first got there & were helpful in ensuring details about my insurance that I had no idea about. My cleaning didn't take long & the dental hygienist was very thorough & checked in on me to make sure I was comfortable the whole time! Dr. Fill was also very specific & thorough in addressing my questions & concerns. I'm looking forward to coming back for my fills & 6 month cleaning! read more

Just moved from Texas and found this office close to home - had an amazing experience for my first cleaning. I want to thank the staff for excellent service! Debbie is such a kind receptionist, Faisal was by far one of the best hygienists I've ever had, and Dr. Fill was very sweet and quick with her check! I recommend this dental office 100%! read more

Growing up meant suffering and fear in my early years at a dentist's office. However it has become pleasant experience enhanced by friendly people at the office as well as highly trained professionals, who show genuine care for my well being. I enjoy my trips to Dr. Fill's office and always have a good experience. Anne read more

Dr. Fill and her staff are so kind. She is a dentist to three generations in our family. I especially appreciate that she and her staff are so friendly with our teenage sons. One of our sons had a lot of work done which was very troubling to me as a mother, but the staff never made us feel judged and they made sure he felt comfortable and heard throughout the procedure. The office is beautiful and the atmosphere between the staff is cheerful and friendly. We cannot recommend Dr. Fill highly enough. read more

My husband had not had dental care for a long time. Dr. Fil was able to make him feel comfortable. He is now brushing and feeling better about his teeth than he has in years. read more

First off, I was late to my own appointment entirely on my fault but they still managed to take me in. I am super grateful for. Second I have extreme anxiety when it comes to dentists. The entire time I felt comfortable (besides my own anxiety) enough to sit there and be worked on. Ms. Fill is very quick and proficient in her work. The hygienists are all lovely people as well. If I could come back I definitely would. read more

Thank you Dr. Fill and to the whole team for being so kind and helpful. The receptionists, Crystal and Debbie were so warm and welcoming which is what lead me to choose this particular dental office. Just like every other person, I have really bad anxiety and trauma from previous visits from a different dentist and they reassured me every step of the way. The dental assistant was very gentle and provided me the best experience. I didn't get to catch her name but she was informative about everything that she did. I'll definitely be coming back and recommending their office to everyone I know. read more

I'm active duty Navy and was sent out in town for a cleaning. This dentist office is in a convenient location close to base, all of the workers were very nice, welcoming and professional. Dr. Doris Fill was awesome!! She is very easy to talk to and shared all concerns in a clear precise manner. I hope to visit her more often! Highly recommended. read more

Dr. Doris Fill provides the most professional, caring and gentle dentistry I've experienced in several years. Another follow-up visit went GREAT. Even with the social distancing, masks wearing and constant cleaning of surfaces, the experience I had at Dr Fill's office was nothing short of FANTASTIC. I recommend this dentist for anyone who needs The BEST. Sincerely, RE Jones read more

I feel so incredibly BLESSED that I was connected to Dr. Doris Fill's office. The people who work in this office truly care about their patients and are true professionals who are filled with care and compassion. I came from a dentist who did not care about me and Dr. Doris and her staff really spent time to get to know me and what my concerns were; I felt like a weight had been lifted off of my shoulders! I feel that I am in great care with Dr. Fill's office and her incredibly kind staff. The office is located in beautiful Point Loma and the office is inviting with local artwork that adorns the walls; I finally feel like I am "home." read more

I was not even able to see Dr Doris Fill, due to the receptionist, Brenda, treating me in a demeaning and unprofessional manner. She informed me that with my dental insurance, Choice Builder, the dental office would "not make any money off of me and I would only be a tax write off." I felt so humiliated and defeated that I immediately left the office and found an alternative dental office to be seen. It is my hope that Dr Fill reads this review and is able to find a receptionist or office manager, who presents themselves and the Dental office in a manner appropriate for a professional environment. I have never been treated so poorly by a doctor's office receptionist. Whatever happened to "patient care." read more

From the first moment you walk in, you will feel welcomed and comfortable. The staff is amazing. The service is fantastic paired with the latest dental technology! Can't wait to go back. Thank you so much Fill Dental Group. read more

As someone who has major anxiety about dentists, I highly HIGHLY Recommend this place! I had not been to a dentist in a while because of Covid and I am so happy I found this place after weeks of calling around and reading reviews. The staff was great. I will 100% be coming back and recommending it to those I know. If anyone from the office reads this, I really appreciate your kindness and understanding my dental needs while also not being pushy or condescending! read more

Dr. Fill and her staff are awesome!! They are very friendly and always professional! If you're looking for honest, excellent dental care with a terrific Dentist I highly recommend them! read more

I had an initial visit several months ago and won't be back. I showed up on time but the paperwork took about 10 minutes. Dentist Fill said she couldn't do the cleaning because i was now causing a wait for her next patient. So i came back the next week. Dentist Fill didn't say a word, cleaned my teeth and left. Unusual behavior for a new customer. Then i went to Brenda and politely asked if I owed anything. She said no because my delta dental hmo plan was like welfare. they pretty much lose money on patients like me. I give them 2 star instead of 1 because there was no up sell of unnecessary products and procedures which has become the industry norm. but moving on from fill. I have not had a good experience from any of the dentists in delta dental hmo either so i'll just go back to paying cash. i'd rather spend the money for a good experience. read more

One of the best dentist visits I have had in my entire life. The energy with the staff was extremely friendly and very positive. Dr Fill, Trudy and Mary are phenomenal people. Barbara at the front desk set the tone as soon as you walk in the door. You will not leave disappointed!!!! read more

Doris Fill - A satisfied Navy customer! - Cosmetic Dentists Near Me - San Diego, California

I saw these reviews and thought wow this will be great. I signed up for my first appointment and spoke to a Brenda on the phone. We scheduled an appointment after she looked me up and told me my first visit will be $42 no matter what. I called back and scheduled an appointment on the phone. I looked at my plan. I noticed I have all these codes to cover a first time visit. I kindly asked what code they would be charging me before the appointment, as I like to know what I am getting charged for, and she said over the phone after I scheduled my appointment there are 8000 plans out there and I don't have the time to argue or talk codes with you sir (when no one was arguing). I will be taking off your first appointment, Brenda replied. I asked her not to please do that. She mentioned that the Costco plan is similar to a welfare plan and it doesn't cover any of their overhead costs as it is a private practice and they couldn't stay in business if they just charged people for covered codes. Brenda also mentioned that is why they only like to see one to two of what she related to Welfare cases "Costco members" a week due to that. Brenda cancelled my 2pm on the phone and hung up on me mid sentence before she even allowed me to come in and show her what codes were covered. If you people at Doris Fill think all us Costco Members, particularly you Brenda, are some sort of welfare cases then stop working with Costco because guess what ... If you are a person shopping at Costco your probably doing better than some welfare case. I will be taking this matter up with Costco and be making sure they are aware of how I was treated before even being seen. read more

WORST DENTIST IN THE CITY. I have never written a yelp review before, but my experience was so traumatizing that I HAD to share my story. I only started seeing Dr. Fill because my dentist is retiring and I needed quite a few fillings done. I was initially impressed by her amount of technology in the office, but technology doesn't matter if the service is less than standard. My first time seeing Dr. Fill was for fillings on only one side of my mouth. She numbed both the top and the bottom, which I knew was standard. After completing my top cavity, she said she was giving me a break. I expected this to last two minutes since my bottom jaw was numb for my remaining two fillings. She left me for THIRTY MINUTES. THIRTY MINUTES. I sat there as my bottom jaw became less numb. I could hear Dr. Fill in the next room laughing with her co-workers. The dental assistant had the audacity to tell me how Dr. Fill just had baby chicks hatch.... So once she returned I had two more numbing shots and couldn't feel my entire face. Three cavities took nearly three hours. I was at maximum discomfort while my doctor was socializing in the middle of my appointment. Fast forward. I had to return for two visits to have a temporary and permanent crown. In the course of these two appointments, I dealt with the most degrading dental assistant (different from the first one) as she talked down to me and was rude, with my own relative in the room watching. This leads me to today. I only needed the other side of my mouth fixed at this point and was scheduled for an hour and a half. I was told this over the phone but interally, I had doubts an hour and a half would be enough time for five cavities. I told Mary at the front desk I would only be doing two of them today and asked for a time estimate as I had a family member giving me a ride. She told me it would be an hour and a half. I called her out and said, how is that possible when I was supposed to be getting five done in that time. She told me I actually had 3-5pm for my appointment, but I politely let her know I did not want to do that since the time before, I was left in the chair unattended for 30 minutes and had to get extra numbing. I walked out of the office as I was extremely frustrated at this point by all the miscommunication and lack of professionalism in this office. Mary followed me outside to ask if we were going to continue with the two. Going to the dentist gives me extreme anxiety already, and I no longer felt comfortable moving forward due to my frustration. Mary continued to tell me that if I did not get my fillings done today, they would NEED TO SEND ME TO A SPECIALIST. I was done. SHE INSTILLED FEAR INTO A PATIENT. The whole office knew the anxiety I had from my root canal and she continued to threaten the possibiltiy of another if I waited two weeks to get them done. She tried telling me I was unprofessional by canceling my appointment and refused to talk to me like an adult. I told her, while I might be 22, I deserve the respect of a 42-year-old patient because I am still paying them for their service. She continued to talk past me and tell me I was the problem. I had genuine problems with the office and as I attempted to share them with her, she cut me off and walked away. This office DOES NOT CARE ABOUT YOU. They care about money. I called five other dental offices and their rates were significantly lower. They upcharge for the amount of technology they have. Don't even get me started on Brenda. She is the MOST DEGRADING woman who lacks any respect for others and based on other reviews, she has a hard time making friends. Save your money, emotions, and time and find a dentist that cares. I left the office shaking with anxiety from the way I was treated and not one person apologized. This is not an isolated instance, this is FOUR TIMES I had a negative experience in a row which led me to write this review. I would give zero stars if I could. read more

I don't ever write Yelp reviews, but I had to this time! I have spent my entire life absolutely hating the dentist. I've always had terrible experiences, I would cry, break out in hives from anxiety, and dread the entire experience for days before and hours afterwards. Dr. Fill is hands down the best dentist! The entire experience, from the receptionist's personality, to the amazing candles and diffusers all over the office, to the music and TV's playing.. it is all so relaxing. Dr. Fill is so kind and easy to talk to & I literally almost fell asleep while she was drilling INTO MY TOOTH! I've never felt so calm or at ease at a dental appointment. I live 20 mins away and will make the drive as long as I'm in San Diego. 10000/10!! read more

Words cannot describe how grateful I am for having found Dr. Fill and her dental team. Her work is the best I have encountered in the last 30 years. My outlook on life changed when I found her practice, because it meant that good dentistry was available to me again. Do yourself a favor, and make an appointment for yourself and your family today. You will be so glad you did. read more

My visit was an excellent experience. Genuine caring and friendly reception reduces anxiety of dental visit. I have received very feral recommendations without pressure. I'm very satisfied and thankful and I will be very comfortable to be treated again. I had some moderate problems and with proper diagnosis and treatment by Dr Fill, I already see major improvement. Thank you again. mike read more

This is the closest dental office to my house and seemed to have decent reviews. I waited almost two months for my new patient appointment and then got an email it was cancelled. They said they will no longer accept the Delta Dental Costco plan. After reading the Yelp reviews in detail I found out that Dr. Fill had done the exact same thing years before. Thoughtless and ethically questionable in my opinion. I respectfully suggest choosing another dentist that cares about you. read more

I had a negative experience similar to the other reviewers. They made very classist remarks, like saying I had "poor people's insurance". They then outright refused to clean my teeth, saying I needed to return multiple times and pay hundreds of dollars out of pocket. read more

I am so excited that I found a dentist I can trust that doesn't try to up-sell me. I was avoiding going to the dentist for too long. Their offices are very clean and homey. Everyone is so nice and made sure I was comfortable at all times. I will be back! Parking can be a little tough, so plan for it. read more

I'm an out-of-towner and needed urgent dental work at short notice, and it's not always easy to find a dentist who takes my insurance, so I was glad to find Dr. Fill's office. Brenda who took my call quickly fixed me up with a specialist, then the team was able to fit me in very quickly afterwards for the rest of the work. I felt comfortable in the office, and Dr. Fill and her assistant were kind, gentle and efficient. I really appreciated the whole team's helpfulness and professionalism in seeing me through a tricky and potentially stressful situation. read more

Very thoughtful and accommodating staff and doctor. I have had previous dentists that are very harsh (and painful!) but Imelda went through the cleaning process quickly and was extremely friendly the entire time. Dr. Fill listened to everything I had to say and made suggestions on brushing without sounding too negative or condescending. Overall it was the best dental experience I've had! read more

Clean, modern office. Excellent staff and Dr.Fill is fantastic. Yes, it's a little pricey even with certain insurance plans, but one thing is certain--do NOT skimp on your teeth!! I had been using another dentist in PB, but had to stop because of the substandard care and questionable business practices. I am SO glad I found Dr.Fill! read more

I am very happy with my first visit to Dr Doris's Fill dental office, very friendly staff, very pleasant place and they see you right way. I recommend a 100% read more