hello . my name is barbara partridge i currently reside at glen mills senior living for almost a…read moreyear i enjoy the morning walk to breakfast and being greeted by the smiling faces of the nuring staff the food is always enjoyable at 10 we have the daily chronicle which is an interesting discussion of new and old news and followed by the fitness class we have different word quizzes and physical games. we always have the security of the wellness nurse basirat who is always pleasant to us. some days we have movies and special entertainment. in ealy evening i sit out on our lovely patio or visit our library. all and all it is pleasant place to live.

Sometimes life requires people to move fast, in our case 10 days fast! We can't express how happy…read morewe are with our experience at Merrill Gardens at Glenn Mills. Melissa Donovan was professional, kind and compassionate to our family's unique situation which included a super quick transition to assisted living for our mom. My brother and I live out of state; thanks to Melissa we were able to set everything up through emails and texts 5 days prior to her move-in date! Melissa communicated with us daily so we would have a smooth transition, and we cannot thank her enough. The staff at Merrill Gardens are top notch and really care about the residents. Everyone made mom feel welcome right away, she has been living there for only 3 weeks and is happily enjoying her daily activities. Moving to Merrill Gardens at Glen Mills has greatly improved her quality of life and it's a blessing for us to know she is happy and in such good hands. We love hearing her talk about her day every evening. The maintenance staff and guest services continue to help and check in to make sure mom is settling in since we went back home. The food is fantastic, the building is beautiful, and the amenities are unsurpassed! Thank you, Merrill Gardens, at Glen Mills for the amazing experience!

Our 95 year old Dad entered Glen Mills Merrill Gardens in mid April. He had come from his home…read moreinto a facility for the first time in his life. We are a family of 8 adult children who spent time daily visiting our Dad. The service presented and sold to us was not what we came to experience. We witnessed staffing shortages especially weekends almost without exception. The staff was stretched to beyond ability to meet the unit needs. It was clear that this facility was not equipped to operate a Memory Care unit and it was the part of the business with the lowest priority for cleanliness, food prep/quality, staffing and oversight. There were some very good caregivers but there were also some that lacked training in dementia and understanding of the service that was promised. We now have our Dad in another facility and can see the difference in training and care. I will not go into further detail in this review...just understand if you are looking at this facility, the person selling you the service is stating what should be happening vs what actually is. You will not see in a tour what is happening especially evenings and weekends.

I have to say how impressed I am with the therapist at Britain Manor. thank you, Sean and Kim for…read morethe excellent work that you did with my wife. Her neuropathy was very bad and today she walked 80 feet and was so proud of herself as and she should be. The dedicated work of these therapists is impressive.

All of these reviews about thus awful facility are true. I was there for three awful weeks just…read morebecause I had to get my IV Antibiotic therapy. This place should be shut down!! Awful treatment of the elderly!

We gave lived here in Independent Living for 6 years. Although we are among the younger residents…read more(70s), we have activities for every age, many created and run by residents. Our management is willing to hear complaints and then work with Residents Council to deal with any issues. Many longterm staff with occasional turnover. Food is generally good with various choices.

New CEO has Destroyed this formerly reasonable CCRC. Memory care unit staffed poorly if at All. New…read morefood company is a joke. I've eaten better at Denny's. One of my parents need increased help and WHV has forced the other parent to jump through hoop after hoop. In the fall of 2024, residents are NOT getting the care they are paying for. Michael S. seems all but criminally negligent!

I have been a resident of Riddle Village for over six years. RV is a wonderful place to live. The…read moreadministration and staff bend over backwards to keep us happy and active. During Covid, the staff delivered warm meals to each apartment for more than a year. The President and VP during Covid went to WaWa each day in their car to pick up personal items for residents who could not go out. The meals here are restaurant quality. My spouse was in assisted living after returning from the hospital and he was given the best of care until he could return to independent living. I am baffled by the few negative comments. No place is perfect but Riddle Village goes above and beyond to make residents happy. RV also has a full time medical doctor on staff Monday through Friday. He is also the primary care physician for many residents in independent living. The President and VP are always available for comments and attend many of the activities and play in tournaments with the residents. They are seen on a daily basis all over our campus. The residents here are very friendly and kind and look out for each other. We are lucky to live here!!!!!!!!

Riddle Village is a vibrant CCRC. The residents are welcoming. I find the culinary options/food…read moreplan great. Love the option of indoor parking & the opportunities for residents to participate in many, diverse activities.

My Mom has been at Truewood for 17 days and she seems to be pretty happy so far. I've been pleased…read morewith Wendy and the few staff members I've met, and I've been most grateful to Ben for helping my Mom personalize the cabinets in her apartment. I'm eager to see how my Mom settles in as the third week comes and goes. I'm also excited to see the new windows that are being installed in her kitchen space. Overall, I've been pleased with Truewood so far. I'm hopeful that this can be the place for my Mom longterm. Sincerely, Scott Paynter

Now my mom gets to walk daily! Love the long corridors to get to residential rooms, activities and…read moredining. She adores Bingo, even if it did take a few months for her to get up her courage to attend. Mom has also made friends. Especially one woman who likes to sit with mom at most meals. Quite a few know mom's name. That is so encouraging and accepting, putting her at ease, every day. Sadrena, the wonderful activity director is smart, patient and engaging. And efficient with games and light snacks. Thank you for all of your considerate attention and careful care.

Home Helpers staffed 1-2 aides, on 8hr shifts, 24hrs./day for the past year to care for my mother…read morewhose ailing health was caused by ALS. Family members were onsite almost every day for additonal support and witnessed the wonderful team Home Helpers supplied. We were NOT easy clients, my Mom was extremely particular, yet the management at Home Helpers was able to listen to the very particular requests of my Mom and match her with the most suitable aides. My Mom was able to stay in independent living because Home Helpers never missed a shift. They are reliable, dependable, and adaptable to your loved ones needs.

Unreliable employees. Frequently late for shifts. Both parents on hospice, the unreliability made…read moreand already heartbreaking situation more difficult.

The Hickman is a small personal care home- close enough to walk to downtown West Chester, far…read moreenough to be out of the traffic. Great, caring people that try to live and work by their values. Neat older building with character- the apartments are all different, and the outside areas are beautiful. They provide a lot that other communities don't- transportation to doctor appointments, activities 7 nights a week, a really active resident dining committee and responsive dining team. A beautiful non-profit senior living community for those who aren't thriving alone, but don't need 24 hour nursing services. A great place to work- very little turnover of staff. Highly recommended!!

This is a great place if you want your loved one to be neglected. If you want to be lied to about…read moretheir health and the care they're receiving definitely send your loved one here! If you want your family member to sustain physical injuries because the staff neglects them choose the Hickman. Sure, the rooms are nice and the food is okay but the quality of care is horrendous. The Hickman should be shut down.

Visiting Angels was a godsend, no pun intended. I am an only child that lived far from my mother…read more When my mother fell ill with stage iv cancer, the situation quickly became overwhelming. Looking back getting Visiting Angels involved earlier would have avoided many of the challenges. Their aides were exceptionally diligent and compassionate. They worked with the nurses from the hospital system's palliative and later hospice care teams. The Visiting Angels scheduling team was also able to increase coverage as needed and were always just a call away, 24x7. The Visiting Angels were able to meet mom's daily care needs and provided a tremendous sense of relief. With Visiting Angels taking care of the ADL's, I was able to focus on managing the overall care (scheduling and taking her to appointments, paying her bills), while visiting angels took care of the day-to-day care needs at home. If you're in doubt that Visiting Angels can deliver, lets this ease your concern - they can. To Visiting Angels Chadds Ford, PA, thank you so much!

I worked briefly for Visiting Angels of Chaddsford. It was the best Agency I ever worked for. Not…read moreonly do they care about their clients. They are really good to their employees as well. They offer a lot of incentives and perks. So, if you're looking for a great agency to work for, look no further. You won't regret it!! I assure you that as soon as my schedule opens back up. I will be back! P.S. I live in Pa, not sure why I am coming up California!