I had the best car buying experience in my past 40 years of car buying. I got a great deal on a…read moregreat car, that's in great shape! How can it be any better? Well, it was a great experience, too! Everything I wanted, I got. Even the color. That's a first. Jim listened and worked with me, making everything as quick and easy as I wanted. When I drove off with my new used car, I felt great. Couldn't be happier!

I would not recommend buying a vehicle from here. I bought a 2014 ram 1500 bighorn that seemed to…read morebe in good condition. After I brought it to my mechanic, they discovered a whole slew of issues, transmission was slipping, there was a hole in the frame, plus much more issues in the engine as well. And they didn't fix a single issue themselves when they had the chance

I found Whitwood Motors approximately five years ago after trying the high priced competition in…read moretown. I've never had a misdiagnosis or a disagreement with these guys. Richard the owner is a great guy and he hire's awesome mechanics. Danny is the one who always works on my car and I have complete confidence whenever I take my car there. The prices are good and the quality of work is top notch! I highly recommend Whitwood's for excellent work!

I would give this place 0 stars if I could. Thoroughly unprofessional and they take too much time…read more I went in to get my summer tires replaced with my winter tires and what followed was an adventure I don't care for. First they ripped a whole in my new winter tire and had to order a new one to replace it. So this meant I had to cancel all my meetings for the next day since I didn't have my car. When I did get my car back the TPMS light was on. The guys in the shop had no clue about how to turn it off. One of them was googling it in front of me. Even after they 'fixed' it, the light came back on immediately. Then I found out that the stem valve on one of the tires was corroded- a fact that no one called me or told me about- EVEN AFTER PAYING AN EXTRA $25 FOR A TOP TO BOTTOM INSPECTION. Sitting in a Mavis right now to find out, once and for all, what the problem is. This is the 3rd day on a row that I have had to cancel all meetings. Please go to Olean, Hornell or even the Rochester to get car work done. The people at this place take advantage of the fact that they are one of the few car repair plces in the village. So they think they can get away with any kind of lazy, horrendous service.

My timing chain went on my car which ended up messing up my entire motor. From pricing to…read morecompletion of the car it was a great experience. The workers stayed active in communication and letting me know where we were in the process (finding a new motor, ordering, delivery, and installing). Any other issues I've had with my car I was able to call, speak to them and they were eager to help and telling me to just bring it in. Definitely would recommend!

This shop is a joke they have 2 unlisenced mechanics working on peoples vehicals 1 of which doesnt…read moreeven have a drivers lisence and is driving customers vehicals. I have seen first hand them damaging peoples vehicals and all the while the customers have no idea... This is so sad. I have also witnessed customers call or go in in person and complain about problems that the shop caused.they tell people they dont have time to do things when they later say they just didnt want to do it.this is very poor service and i will NEVER go there again with the things i have witnessed!