By accident my prescription was sent to this location and I decided to keep this location as my…read moremain pharmacy. The pharmacist and staff seem to be mostly competent. I've had a few issues getting things covered with an out of state prescription under my new medical plan but they've been able to get it fixed. It really depends on who's working. Some of the staff seem more willing and able to help than others. When I had some minor outpatient surgery last month my doctor sent over three scripts and they were filled by that same evening. I was impressed with that and hopefully things continue to go smoothly.

This location has really improved from the Pharmacy team and the employee sticking the shelves…read morehelping me find some weird soap that my gramma needed, to the super cashier Dominique up front taking the extra steps that I've never had any employee offer to check the pharmacy receipt to see if any coupons applied on my final purchases with her! Before yesterday I really wanted my gramma to switch pharmacy's due to the stiff, inhibiting behavior from the previous employees. Now in almost want to switch pharmacy's and become a CVS member again! Keep up the great work and keep the current great employees around and credit them for improving customer care!

The people working at this pharmacy make this place great! Abdul, Natasha and staff are very…read morehardworking and they care a lot about their patients. Ive been going to this pharmacy for many years and prefer this one because they go over and above.

I am a retired pharmacy technician. I gave this place a shot when the chain store pharmacy I was…read moreusing closed their doors. I haven't gone anywhere else since. Best service, friendly and very efficient. Prices are great and they're willing to work with you if need be. I highly recommend this pharmacy. Keep up the good work!!

Worst pharmacy experience I've ever had. Horrible with communication and deceitful. This is the…read morelocation closest to me and I will go out of my way to avoid this property.

Really bitter crybaby employees, give your money to another business…read more After getting through their terrible call system the employee picked up the phone and set it down so it would stop ringing, I sat there for 4 minutes before they hung up on me, they also refused my insurance despite my insurance having them listed as an in network pharmacy.

Valentines coming up. So the message with the sparse candy on the shelves here…read more Quite a few empty shelves here in overall. This is why we don't often go to Walgreens, not the friendliest staff here.

The pharmacy here is terrible. The staff are clueless and very rude. One clerk will tell you one…read morething and another clerk something entirely different. The entire pharmacy seems to be in constant chaos.

When the pharmacist argues with you about insurance, gets angry when you speak over their rude…read moretone, and then hangs up on you, you quit going! What a waste of human. Called back and asked to speak to a manager and the manager put me on hold so they could go sit with the pharmacist to hear the rest of the call. They even suggested I come in later just to avoid her. "AVOID HER" - the rude pharmacist and "WAIT FOR MEDICATION!?!" Are. You. Serious? Absolutely not.

This is the worst pharmacy I have ever experienced. There's always some sort of problem…read more They are constantly not filling my prescriptions unless I call and request that I do actually want to get the prescription. Okay? So when my doctor sends in the prescription, y'all decide that you just won't fill it? Weird. The first time I went there, the pharmacist refused to come near the register when I was standing and decided she need to stand at a computer 15ft away. I wanted to know how much the prescription would cost. My insurance just switched so I wanted to determine which pharmacy is the least expensive. I also had a prescription savings card that she just could not understand. I tried to explain it to her, she kept telling me I was wrong. I would ask her questions, she refused to answer. I asked her the price difference between a 30 day supply and a 90 day supply, she would tell me that my insurance might not cover that (which I knew wasn't true). I just wanted to know the cost. But she just would not answer. Ridiculous. The medication I take is very expensive. Without fail, every single time, the person helping me grills me about the cost. And I would appreciate that if they were asking in way that was like "I just want to make sure you are aware of the cost...?" But instead it's a whole bunch of attitude about how "don't actually need us to fill this because it's way too expensive". I know it's expensive. I need it. What am I supposed to do? If you were kindly asking out of concern or trying to let me know to make sure I knew, that would be great. But giving me attitude? Please stop. I'm not thrilled about the price either. At least be nice about it???? If you can, avoid at all costs.

I went to pick up some body wash, micellar makeup removal pads, facial pads and hair ties, body…read morelotion and some micellar cleansing water. They were out of the micellar makeup pads I wanted, ended up with something else but with a refreshing cucumber wipes. They had gaps and spots where there was nothing on the shelves. I didn't have any useable coupons except for the garnier micellar cleanse water. It doesn't seem like I bought that much yet it was still over $51 and that's after the $3 off. I am still convinced they inflate their prices and make members believe they are getting a deal, when in fact using a coupon might bring the price of an item to what I would pay at big box store. This price inflation is much of the reason why I don't buy as much from or as often at CVS convenience stores. It's only when I am too tired or unwilling to drive further to a big box store.

Very Rude and Dismissive Pharmacy Staff. I would suggest not working in this position if you aren't…read morewilling to help people.

The pharmacy staff is very friendly and reliable. Recent store remodel was well done and I'll…read morecontinue to use this pharmacy as long as i live in the area. Not sure why all the harsh reviews about the staff...they are a wonderful group of people who are very good at their job and treating people as they would like to be. It's been my experience that they will always help you in any way they can.

I am disturbed that the 5 people in the pharmacy are Muslim. I am not racist but Muslim is not a…read morerace. The men are dressed in black t-shirts & black shorts. The woman pharmacist was wearing black clothing & another woman pharmacy tech was wearing a hijab & a face mask. NOT ONE,of them smiled once while I was there. I watched all 5 people behind the pharmacy counter completely ignore people waiting in line & when they got to the counter, the man did man did not smile or greet the customer with respect. He simply asked for name & birth date with absolutely no emotion as if he was a robot. I was in retail for 35 years & EVERY customer was treated as if our job depended on their satisfaction. I am going to leave CVS because not only are they hiring people who don't fit in to the demographics of their client base but, hiring & promoting rude Muslims is a death sentence. Tell them to smile and act like the customer is the reason they have a job & not because you felt compelled to fulfill your DEI agenda. Let them act as if the Christians that they are serving are the reason they have a job. I was,there for 30 minutes & not one person smiled or said "Thank You". I would love to hear your defence for the disgusting attitude your pharmacy staff has at your Royal Oak pharmacy on 4th Street & Phillips Place.​

Always forget about the store…read more Where there's a CVS, there's usually a Walgreens and Rite Aid nearby. Out of all the convenient store, CVS tend to be the one to go to the most. However, they're all probably about the same.

Went in there just to pick up my medicine and it was freezing in there everybody that worked there…read morewearing coats this is not the first time it happened not the second time I would say five or six seven freezing cold

The pharmacist refused to let me pay cash for medication that wasn't covered by my insurance. He…read moresaid that it felt dirty to let me pay for the medication. My whole household gets our prescriptions filled at this store. The prescription came straight from my doctor. When I went to the store he was filling a prescription for the same medication. I guess knowing it was wrong filled the prescription and told me I can't get it replenished at his Rite Aid! He also mentioned that he wouldn't get into trouble because he does this all the time.

Been going here for years rite aid has the best rewards program among the big chain stores…read moreemployees are very courteous especially rose very talkative friendly