It looks like my review will be the aberration. However, my review is current. Also, I am being…read moretruthful. I am glad for others who had a different experience with this broker than I did. I was referred to Jim Argo via the general manager of the Watergate complex in Emeryville, CA. I own rental property in that complex. I was having trouble getting a loan or refinancing because the property was unwarrantable for a period of time. There was litigation going on and repairs were needed on some of the balconies. (Not on my balcony or the balconies in the adjacent units above and below my unit). So I had to look for a private lender, rather than a conventional lender. The property manager told me that Jim was familiar with Watergate, that he knew private lenders, and that he could help me get a loan. I called Jim and started to explain the trouble I had with prior brokers I had contacted. He clearly was not interested in learning or hearing about my experience. He interrupted me and said that he needs to make money. Then he laughed. As though somehow that laugh was supposed to soften what he had just said. A few days later Jim called me and told me that he could not help. He stated that none of his investors were interested in my property. Then he said that he had told me he would get back to me quickly. It was very clear to me that Jim did not care about me as a consumer. I can appreciate wanting and needing to make money. But when you are dealing with a potential customer, it is never a good idea to let them know that you do not care about them. And, to rush them through a conversation. Particularly if they are trying to give you information you may need to help them. I eventually got a loan through another broker. So it worked out for me. In fact, I had competing offers from different lenders because investors recognized the value in my condo. The broker who eventually got me the loan, never made me feel like he did not care about me. He never made me feel like my needs were not important, or that I was merely a dollar sign. Unlike Jim, he was interested in building relationships. We were able to close the loan in a short period of time.

I highly recommend James for his mortgage brokering services. When we were first time homebuyers,…read morehe spent hours on the phone walking us through the process and providing clear explanations (indeed, my experience with James taught me that your mortgage broker is at least as important as your realtor). And he got us a great rate for the time. We used him again for a condo purchase for my mother, and he came through big time. He was fast and efficient putting together a somewhat complex transaction. And when our first deal fell through, he was able to transfer our initial rate lock to a new deal at a time when rates were rapidly rising.

I've worked with many mortgage professionals in my real estate brokerage career of 46 years…read more Folger completed a seamless process from beginning to end. I doubt if my first time buyers understood that it's not usually THIS easy. Thank you for making me look good! I'll definitely ask you to assist my clients in the future.

I've worked with Tom Flinn on a TIC that I bought in August 2009. Tom has been very unprofessional…read morethroughout the transaction. He almost never picked up his phone directly and often took more than a day to respond to emails. He was mostly just forwarding my emails to the bank and their responses to me, since he was rarely able to answer my questions directly. Eventually, his estimated closing costs were over $4000 different from the actual closing costs and Tom refused to take any responsibility for his mistakes. I would strongly advise against having him as your mortgage broker.

Tom Flinn of Hill and Co. Real Estate receives our highest recommendation on our recently purchased…read moreproperty in SF. He was well organized and able to get through all the complexities and details of buying property in a fast changing and challenging market. He led us through the process quickly, and numerous times caught our mistakes early so that we were able to save time and money. Thanks to him, we went through the paper work efficiently and without having to go back and forth multiple times to get things done. He expeditiously handled the inspection process and got our inspectors there quickly so we were comfortable moving forward with our purchase. He respectively handled the seller and her realtor so that we did not encounter major problems in our negotiations. Day or night, anytime we had a question, we could call him or fax him for answers, and get a call back within a few minutes. He was always on the job for us. We are very pleased to have found him as a realtor and consider him a friend as well.

In a stressful time for my Grandfather who had just lost his wife of 60 years. He was ready to walk…read moreaway from his family home that him and my grandma owned for over 55 years. So I called who I knew would be able to further assist. Karen & Macy with Bay Property Solution LLC. The next day they were out walking the property with me and ready to do what it took to get this home sold off market ASAP. Their network was amazing and their due diligence was next to none! Long story short my grandfather accepted another offer through his Finacial Advisor. However, the amount of heart that Karen and Macy poured into their work just shows how much they truly love what they do. How you do one thing is how you do everything and it reflected in their follow through. Karen and Macy thank you for picking up the phone and being there in a time of need. We truly appreciated you and your company

Macy and Karen from Bay Property Solutions bought our century old house. The process was relatively…read moresmooth and they made a fair purchase offer, with a quick close. When we saw the open house after their renovation, our family couldn't believe the big transformation. With the nice staging, it was beautiful! Needless to say, the house was sold quickly. Karen and Macy, keep up the good work!

Jonas Champion of Movement Mortgage is absolutely the BEST and is a lifesaver. Jonas makes the…read moreentire mortgage process painless and streamlined. He handles everything for you and next thing you know, you are scheduling an appointment to sign your loan papers. Super efficient, super collaborative and he absolutely cares about his customers. Jonas really has your best interest as the #1 priority. I highly recommend Jonas at Movement Mortgage. Great guy and a true professional!

Todd Flavio is my hero! I initially purchased a home with Bank of America as the lender and when…read morethe mortgage fell through, my broker, Leslie Klatt, gave Todd a call. Within the day, Todd called me with options and solutions to a problem that BofA said they couldn't fix. It was a difficult process and Todd was always available by text and phone to answer my endless and annoying questions; he was a true and honorable professional. I am deeply grateful for all his advise and counsel. I hope to refer anyone and everyone to Todd Flavio for all home financing needs!!!

Lisa was the lender for the prospective buyer of my listing. I did not represent the buyer, only…read morethe seller. Although our transaction could not be completed due to issues with the HOA involved, Lisa went above and beyond to find a solution. After the loan was denied, she continued to assist me in my efforts to clear up the issues preventing the sale. Even when she had nothing to gain, she continued to offer support. This is the kind of lender you want working for you!

We were referred to Lisa as a mortgage agent from a friend who is a real estate agent. I had been…read morefrustrated by the responses and time-lines of no less than 3 different financial institutions during our search for a new house, so I was skeptical. I should not have been. Lisa was extraordinarily efficient, keeping us informed and updated. She met our timeline and then some. It actually was a pleasure dealing with her. It was the first time in several house purchases that I felt as if we had a mortgage agent who was working for US.

Joey did a great job at lining up my mortgage on an extremely short schedule (21 days from offer to…read moreclose). Overall the process went off without a hitch. He was super responsive the whole way through, answered any questions i had, and kept me in the loop the whole time. Would absolutely recommend working with him, and i plan to again if interest rates ever drop enough for a refinance.

Joey helped me with the purchase of my first home. From the pre approval process to closing, he…read morewalked me through every step and worked closely with my realtor to ensure my offer looked good, the lender had all requested information, and the escrow process would be smooth. Most importantly, he gave me all the tools I needed to feel confident about my monthly payments and current interest rates to go into the actual buying process successfully. I appreciated his availability via phone or email. As a somewhat neurotic person, I prefer this hands-on approach, and Joey was nothing short of stellar. I worked with him for the duration of nearly 6 months while I was searching for my perfect home, and incredibly he was able to get me to close in about 14 days. I was so grateful to have Joey on my team!

Very disappointed with their lack of response to many requests for simple bookkeeping services…read more Once we fired them they were unresponsive to transferring our accounts to a new bookkeeper. Very unprofessional.

My experience with Beryl has been nothing but very professional, kind and very useful. It is…read moreactually a good friend that recommanded Beryl and I still thank her every time I see her. She is so knowledgeable in her fields of expertise. Highly recommended.