It was a pleasure working with Alexandra from start to finish. She is incredibly professional,…read moretimely, thorough, and truly a problem solver. When a challenge arises, she doesn't just identify the issue--she quickly works toward a solution, often finding creative ways to keep things moving forward. What stands out most is how much she genuinely cares about her clients and the people she works with. She is responsive, collaborative, and committed to creating a positive experience throughout the transaction. I would gladly work with her again and highly recommend her to anyone looking for a knowledgeable and dedicated loan professional.

Exceptional Property Manager - A Rare Find…read more After going through three previous property managers, I was incredibly fortunate to find Alexandra. Within just the first one to two months of taking over my rental property, she accomplished what my prior property manager had failed to deliver over the previous 2.5 years. One of the first things she tackled was coordinating and project managing major property improvements. She found qualified contractors to completely redo my front concrete driveway and resolve a long-standing issue with an unfinished backyard patio deck. We later discovered the deck had been partially built incorrectly and did not conform to the original architectural plans. Alexandra managed the entire process from contractor selection and oversight to final inspections and sign-off. She also successfully addressed tenant compliance issues that previous property managers had been unable or unwilling to resolve. What truly sets Alexandra apart is her network of trusted, highly skilled, and reasonably priced contractors. Every contractor she recommended had a proven track record, and the quality of work consistently exceeded my expectations. Alexandra treats your property as if it were her own. She genuinely looks out for your best interests, advocates for property owners, and approaches every challenge with professionalism and creativity. She is highly communicative, proactive, prompt, and always thinks outside the box. Instead of having to constantly chase updates, I received regular status reports and progress updates, sometimes daily, which gave me tremendous peace of mind. She also has a unique ability to treat tenants with respect while still holding them accountable. Even with less cooperative tenants, she was able to achieve compliance professionally and effectively. When it came time to sell my property, Alexandra once again proved invaluable. She strategically connected me with a trusted local real estate agent who had extensive knowledge of the area and guided me through the process. The property went under contract within two weeks and has now successfully closed. Beyond property management, Alexandra is exceptionally knowledgeable in construction, contracting, real estate transactions, and local regulations. Her broad expertise makes her an incredibly resourceful asset and someone you can truly rely on. Since Alexandra took over my property, I was able to be virtually stress-free, knowing my investment was in capable hands. Trustworthy and effective property managers are incredibly hard to find, and Alexandra is genuinely a rare find. She is worth every penny, and I recommend her without hesitation. Thank you, Alexandra, for your dedication, expertise, and outstanding service.

Just closed after a very easy, clear, and smooth process facilitated by Jay. The rate and closing…read morecosts he was able to provide were significantly better than another broker I was working with. The actual closing costs (and rate) came in under his estimate. He guided me through the process and let me know ahead of time of documents and verifications I would need during underwriting. He was always easy to reach via phone and email with very prompt responses. The whole deal was absolutely painless and there were exactly zero surprises. Just perfect. I highly recommend Jay and First Capital Group.

Working with Marisa Pecorella was truly the best part of our home buying experience. She was…read moreincredibly involved and always available whether by phone or text, she made sure we never felt out of the loop. Throughout escrow, she stayed on top of every detail and even got our rate dropped multiple times when market rates went down during escrow! She constantly communicated with our title company, real estate agent, and everyone else involved -- honestly, she did more work than anyone in the transaction! We always felt like we were her top priority, and her professionalism and follow-through made the whole process smooth and stress-free. Highly recommend Marisa to anyone looking for a lender who truly goes above and beyond. She made home buying a reality for us when we didnt even know if it was in reach.

I worked with Mike and Andrew on a complex refinance that allowed me to become the sole owner of…read morethe San Francisco home I've loved for more than 15 years. The transaction involved a number of moving parts, including a co-owner buyout and my transition from salaried employment to self-employment. Mike and Andrew were excellent throughout the process. They were responsive, patient, thorough, and calm, even when there were tight deadlines and a lot of documents and logistics to coordinate. They understood that this was more than a standard refinance and treated the transaction with real care. I always felt that they were working hard behind the scenes to keep everything moving and make sure the loan closed on time. They made a complicated and emotional process feel manageable. I'm extremely grateful to both of them and wouldn't hesitate to recommend their team to anyone looking for a lender who can handle a more complex situation with professionalism, persistence, and genuine care.

5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew,…read moreand the rest of the PRMI team inspired me to share this. I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process. Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive. I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

I recently bought my first home, and Valerie was an amazing asset. I am not an inherently organized…read moreperson, but Valerie provided me with clear checklists and timelines for all of my supporting documents- making it all so much less overwhelming. She was always available to answer my questions and help me is my decision making. The is both kind, on task and knowledgable. thank you Valerie!

I recently bought my first home. A daunting process that went extraordinarily well with the help of…read morean excellent team but hugely from Valerie. Not only did she push through a very fast close but she did so while abroad navigating a family emergency. She was organized, meticulous and happy to answer all questions including those rather mundane, tedious, first-time-homebuyer-types. Escrow was seamless and at no point did I feel as though I was unsupported or going through the process alone. Valerie is an exceptional broker, a great communicator and very understanding of the emotional nature of first time home buying. I'm grateful to have her in my corner, she is wonderful to work with and I would absolutely hire her again for any future purchases.

I've worked with Risha for well over a decade across multiple transactions, and every single one…read morehas closed successfully within the original timeline--often even earlier when needed. She leads an honest, dependable team that is always easy for me to reach and consistently delivers exceptional service. Whenever family or friends ask for recommendations on residential loans, there is only one name I give: Risha. Thank you to Risha and her team for the most recent transaction that closed in April 2026. I look forward to working together again in the near future.

We worked with Risha for financing our dream home, and as many people know, the loan process can…read moreoften be intrusive and stressful. However, our experience with Risha was remarkably smooth and hassle-free. Her team requested only the essential documents and information, handling everything else efficiently and professionally. Throughout the process, we felt confident and well supported. Many thanks to Risha and her outstanding team for making our home financing journey such a positive experience.

A year ago I moved to Texas and applied for a mortgage through Wells Fargo. I had a previous…read moremortgage with Wells for years. My credit score was 790-800. After 5 months of them not giving me a closing date I went to Trinity Mortgage and got approved at a lower rate in7 days and over the Thanksgiving holiday week. Then my nightmare continued when Wells bought my loan. Now I've been trying to get them to correct a misapplication of payments for 5 months. I was given a case manager to handle it and now it's worse than before. I have a sign in my yard of my new subdivision I live in telling people to see me before using Wells for their lender. I tell people in line at the grocery store this story. They are horrible.

I would give SIX Stars and a Diamond to Linda P. Wong if I could. Excellent, professional, yet…read morefriendly service. Made my financing a nice breeze and we closed in 18 days! Highly recommend Linda to anyone looking for financing.

Jason was great to work with. He was good about explaining everything and guided us through the…read moreprocess with ease. He was also on top of it and made sure we were getting the best rate. Would definitely use him again and recommend him to anyone.

I would highly recommend working with Jason for anyone who is values customer service during the…read morelending process. My wife and I worked with Jason to refinance our home this past spring. As we both work full time jobs we depended on Jason to follow interest rates, source lending options, and bring us the best solution that worked for us. Jason was a great communicator and helped us close on a refinance solution that has helped us save thousands of dollars. We appreciate Jason's service and would recommend him to anyone.

I have known Lucy for years. She is extremely talented at her profession. She has been a real…read moreestate agent, a broker, owned her own loan company and has won the annual Best Broker award a few times. She is very knowledgeable and helpful. She has a bubbly personality that makes buying or selling real estate a fun project.

Lucy Golden ROCKS - she is a mortgage broker - which means she finds you the best RE deal so you…read moredon't have to go shopping all over the place when you're trying to focus on buying a new home. She takes the insane confusion and makes it simple for you. Lucy is so darn trustworthy, extremely responsive (she always takes your calls and if she misses you, she calls you right back - what a concept), bright, articulate, sweet and compassionate - it's crazy how great she is. My deal didn't happen this time but it will one day and when it does - you can be sure I will have Lucy do my financing. And YOU should too!! Yay, Lucy!!