Where do I even start? This is 10/10 the dispensary I've…read moreever been to. From the awesome staff to the organization and system they use, to product knowledge and pricing, this place is the best. I've never had a bad experience, even when I made the mistake of ordering inside pickup instead of curbside. I assured the staff it was most definitely my fault and went to walk in the upstairs. The employee downstairs must have called up and let them know. As soon as I walked in, they asked if I was Caleb and immediately took me back. (I assured them as well it was my fault, and I didn't need any special attention.) I will say it was slower, but it doesn't change the fact that they still went out of their way even though they didn't have to, nor would I have had any less of a positive experience with the F&D or this location. Now, although this is one experience, they have consistently gone the extra mile every time. Never have I had an employee not smiling or not having little conversations with each customer they can (while still being insanely efficient and quick). Even to the point that I cannot think of a time that I was ever there for longer than 10 mins. 10 mins that's all, but I still always felt so recognized and like I had a conversation with a friend. Also, the way all of the employees interact with each other is amazing. I know, don't ever say work is family, but the way they have little banter with each other like siblings just makes everyone laugh and have a good time. Today, I worked with Ryan and another lady who was helping out as curbside was getting long (there were 4-5 of us, but they are so efficient that even that is too long, so they try to make things quicker). I would continue, but this review is already too long that no one will read all of it, and hopefully, everyone gets the point. BEST PLACE EVER!!! You are all appreciated! Signed, A forever F&D customer!

We just stopped by for a couple pre-rolls expecting to pay like $40 but we left with 7 prerolls 1…read morecart and a battery and edibles all for under $80?? they have extra things u can add in at the end for super cheap and so much random stuff to look at that's absolutely adorable. every single employee there was extremely kind and explained everything so well, i've been to a lot of dispensaries but this is by far my favorite i wish i lived closer!

Brian knows his stuff ! Very friendly , knowledgeable staff , welcoming , took great care of our…read moreneeds . It's definitely our go to place from now on . Everyone was friendly and helpful.

This dispensary has UNCLEAR RULES about accepting returns on DEFECTIVE PRODUCTS. Instead, they give…read moreyou UNREASONABLE RETURN OPTIONS on malfunctioning inventory. I have never had so many issues with items from a dispensary. Since they want to refuse return on malfunctioning product, please heed my warning. This interaction took place with the budtender that had black thick rimmed glasses (extremely rude) and the manager: JAKE. To refuse a return because you had to exchange over 50% of my last purchase of +$300 was MORE frustrating. 1) I can't use it. 2) I have to go back and wait in line, wait for the exchange. It's a hassle. 3) i didnt realize you actually BLAME the customer for fault and not process a refund/exchange. All of the 1g vape pens that were returned from Visit 1 were leaking in their brand new in the box. You have them. SHOW THE MANUFACTURER SO THEY FIX IT. We opened my exchanged 1g vape cartridges with budtender rep priscilla visit 2 while onsite to make sure the "replacements" werent leaking but 1 of the 3 replacements were leaking. A 4th replacement wasn't available so i got money back for that. She joked how the manufacturer is to blame and I had bad luck running into so many leaking 1G vape pens. Visit 1 my receipt shows: 6/13 @ 5:23 pm Visit 2 6/13 @ 5:50 pm Of the three replacements I left with my second visit, I annoyingly discovered one 1g vape pen is still unusable (malfunctioning) so I stupidly went back today, 6/15, only to be insulted in person. I brought the 1g vape pen, with the original box and receipt within 2 days of purchase and you didn't accept it. I have contacted the manufacturer to get clarity on what's normal because I feel CHEATED, and to make SUNMED aware that their reseller CHESACANNA is refusing product support. I've had no issues with other dispensaries. Putting the burden on your customer to write to the manufacturer makes no sense. I returned the product within your 'guidelines': "return it as soon as possible with original box". It's unusable product. You are supposed to willingly accept malfunctioning product and the manufacturer will make it right between the two. Better yet, resolve the issue because the culprit isnt the customer. Its somewhere in their manufacturing process so why throw the customer in the middle? There's a dispensary warranty program. Does the owner know your managers are refusing to follow policy? That whole interaction was frustrating and I left with the understanding that your store does NOT care about removing UNUSABLE OR LEAKING BRAND NEW PENS from your shelfs and you will NOT refund customers that encounter issues within 2 days of purchase, with receipt and original box. Leaking cartridges continue to leak after cleaned and eventually BURNS on the pen further damaging it so I refuse to use a leaking BRAND NEW 1g Cartridge on a perfectly clean working pen. It defeats the manufacturer instructions with regard to maintenance. Chesacanna is damaging the manufacturer's reputation. I would avoid buying vape cartridges from chesacanna because their return policy is randomly followed. Since I have a history of returning leaking new pens I have a Scarlett letter. I was patient with yall many times: recently you made me wait endlessly on 4/20 when your servers went down and picked up my preorder on 4/21. your budtender royally messed up a few of my online pickup order(s), even CHASING me to my vehicle to STILL have it wrong (I only order 1g vapes and they undersold me with .5g vapes), but no more. Update: I called Chesacanna back just to see what their return policy is on BRAND NEW PENS OPENED ONSITE and they didn't have an answer. Make a firm policy and make it visible instead of insulting your customers. How does the person answering the phone not know the answer to that very basic question? ASCEND in Ellicott City/Laurel and WAAVE in Greenbelt have their return policy on leaking vape pens on their counters and printed. They also happily mention on the phone to bring back whatever malfunctioning product and they will swap it out.

They were outstanding when they first started.,,now it has gone down hill...hopefully the new…read moretenants ASCEND will be better, now we wanna see what the owners have done to make it worth while...gotta shop around for better deals from different owners...

realized I placed the wrong order tender never completely told me the product and what it was ,…read morecalled and the lady was very very rude and talking over me when I was still talking and interrupting me mid sentence. I asked her to stop in a loudly tone because that was rude and she continued so I asked for a managers name number and when they worker and she hung up on me . it was my first time here and I will never be back I prefer rise in Joppa they have good costumer service vs true wellness update:ryan called me and very nice and helped with the situation and wasn't rude I do appreciate ryan's effort to call back and resolve the issue

This doctor prescribed medical cannabis for history of bulimia and difficulty eating and had the…read morenerve to send me an email promoting significant weight loss. When I called the office to make a complaint, they had the doctor call me back, and he refused to acknowledge that he was wrong. He said because this went out to 9000 people that it's not his fault. he could have triggered my eating disorder but luckily I'm recovered. What a sick and negligent thing to do.

I cannot find the words to best express my thoughts and experience and thankfulness. I am so…read morebeyond happy that I went. Not a single inkling of any type of judgment or look that you get from most doctors when you say your in pain and need help. For the first time ever I can say I now have a doctor that cares and wants to help. I felt 20 times better when I left than when I got there and have not felt such relief in years. I highly recommend and suggest if your hurting or have anxiety or anything for that matter that you go and go now.

Excellent and knowledgeable customer service and products that smoke well and very sticky buds.read more

These folks going to chat shit every time. Consistently have a severe lack of urgency across all…read morefronts. Disorganized in their process to get customers through. Feels like everyone's high working & has no idea what's going on. Care to their customers to a fault. You'll wait in line for half an hour watching dumb shit happen across the board. Management is poor on a day to day.

We transferred our medical care here because our primary care doctor left the medical center in Bel…read moreAir to work here. The wait time gets longer as the day progresses, but that is to be expected. Our doctor there explains everything and gives us paper copies that includes an explanation for each part if the visit. If you hate waiting go early. As more complicated cases come in during the day, the 15 minute time slot allowed doesn't always work. By the end of the day your wait time can be an hour or more, but early in the morning they are on time.

After my car accident, I made an same day appointment to come in and get therapy. The entire team…read more(from the front desk to the therapists) are superb, knowledgable and friendly. I wouldn't hesitate to use them in the future.

Great dispensary, knowledgeable caring staff, excellent products at excellent prices. Great deals…read morealso. Hands down my favorite dispensary. Keep up the excellent work!

No eighths under 50 bucks. .5 grams of hash for $55.00! .5 grams of concentrate for 55 dollars…read more This place is crazy. One gram of gold can be bought for 47 dollars today.

very good business. i love to come here and thy always have what im looking for . definitely…read morerecommen.

I've been a customer at this location since day one, and this experience completely changed my view…read moreof the business. I stopped in the back of the building for a few minutes while waiting for my order because there were no available parking spots. During that time, security approached me twice. On the second interaction, I was spoken to in a disrespectful and unprofessional manner, including being insulted over the radio. I simply stated that my order would be ready shortly and that I would wait briefly. What followed was completely unnecessary escalation over a minor situation. Instead of any attempt to de-escalate or treat a long-time customer with basic respect, the interaction turned hostile and unprofessional. including being insulted over the radio. Update: The situation was ultimately handled by General Manager Matt Hersh, and unfortunately, Rather than addressing what happened or acknowledging any staff conduct, I was told I was no longer welcome and that my account was being closed. It's disappointing to see a loyal customer treated this way over a brief and avoidable misunderstanding by your security staff. This was handled poorly from start to finish, and it reflects badly on the business overall.