I have been going to Trade Secret at Westowne since 2004. Beth is my stylist and she is absolutely…read morethe best!! She does a fantastic job with my tricky hair, she helps me work through those 'I need something new' moments by being very patient and listens to any ideas that I have for a new hairstyles. Trade Secret also has a 'value card' for buying $25 worth of products, after so many 'punches' you get $20 off. Also, after so many hair cuts, you get $20 products or services. Not many places have deals like that. Overall, I would highly recommend anyone who is either new to town, or looking for a new hairstylist to check out Trade Secret.

Worst service ever. First, this is NOT At an actual business establishment, it's at a HOUSE!…read more We went to Tammy for Scalp tricopigmentation (a solution for scalp bald spots with hairlike strokes- we got DOTS instead). Tammy had misleading pictures on her website and assured us the procedure would give us the results we desired but after $800 and a painful procedure, the results were not worth the time or money. IT DOESNT LOOK LIKE ANY WORK WAS DONE AT ALL!! I called to have Tammy remediate the issue/results and at first she said she would try adding the hairlike strokes (we originally paid for but got DOTS instead) and then changed her mind and said she couldn't do anything at all to fix the problem. People don't just spend $800 for no results and an excuse that we were explained there were follow up appointments, WE DEFINITELY WERE not explained this. I would not have signed up for this if it's already expensive and needed additional investment. I will be speaking to an attorney because this is against consumer protection issue. Do not get tricked by this woman/"business".

Very very happy with my eyebrow microblading results! Tammy takes the time to listen to you and go…read morethrough everything beforehand to make sure you're both on the same page with how you want them to look. I was nervous ahead of time but the results were so much better than I could've imagined my eyebrows looking! :) Do not regret it at all and hopefully will do it again sometime in the future.

I LOVE this place. I moved away from Madison for a time, and I would drive back (a total trip of…read moresix hours!) to get my brows done here. It's very affordable, and I would say the max time I've waited was maybe fifteen minutes. I've had bad experiences at the location on Odana road, so I would absolutely recommend the downtown one.

Ashu did a wonderful job with my lash lift. Super convenient to get it done while I'm also in for…read morethreading.

I came here on a referral from another service because I was looking for a certain type of wax…read more Corie offers nufree wax (different than sugar or hard wax) which had me sold in coming here. This being my first time, I can say this experience exceeded my expectation. She was warm and welcoming. Very thorough in directions. When it came to waxing, it may have not been the most pain free, but what really sold me was her time to explain everything-definitely showcased how knowledgeable she is in the field. She gave plenty of recommendations on post care with my million questions and also didn't pressure me into rebooking. I'll likely return here the next time I need a wax.

Corie is professional, knowledgeable and friendly. I look forward to my monthly waxing…read moreappointments and that's saying something! She works quickly but thoroughly and her soy wax is gentle on my sensitive skin. The Spa itself is beautiful and relaxing and she sells excellent, high-quality skin care products that I now use daily. The moisturizers in particular have really improved the look and feel of my reactive skin. I wholeheartedly recommend Corie and Refresh Skin Spa.

I experimented with a couple of stylists after moving to Madison, but Bonnie is absolutely tops…read more She's a wonderfully good-natured woman, talented, meticulous, and puts customer satisfaction first. I like the way she works with me to make sure I look my best. Prices are reasonable, and I always leave feeling (and looking) like a million bucks. Highest recommendation!

Bonnie has been styling my family's hair for a long time. I came from California knowing I wanted…read moreher to do mine, too. I didn't know what I wanted, but I knew what I didn't. I LOVE MY NEW HAIRCUT! Her salon is very clean and conveniently located. Bonnie is an expert with colors and perms also, and she has done a fantastic job with my brothers hair as well.

WORST MANICURE EVER. I went here last week because I needed…read morea haircut and manicure. I initially wanted a shellac manicure, but the stylist said she was not able to do those, so I went with the regular manicure. I should have taken that as a sign of bad things to come, because I received the worst manicure ever. She was afraid to cut my nails as short as I wanted and just ignored clipping the edges of my nails. She completely smudged one nail and ignored it until I asked her to re-do it. She only polished the middle of my nails and it smudged before I even left the store because she put so many layers of polish on. Worst is that she ignored my cuticles. What a waste of $30, my nails look like I did them myself which I might as well have. It would have saved time (she took 90 minutes to do my nails?!?!) and would have looked the same if not better. STAY AWAY!! PS-Haircut was fine, I just asked for a trim. And my stylist was very nice, so I feel bad leaving this review, but the manicure is just terrible. Even my boyfriend noticed how bad it was!

I totally love Tricia and the work she does! She is professional, warm, spends time with you,…read morefriendly and fun! She is great at her job! She knows hair and I love the results I get after she is finished! I highly recommend Tricia!

I had a horrendous experience with this shop. Took a watch in for a battery change. The young woman…read moreworking said she did not know how to do it but would have "the repair person" do it. A couple of weeks later, a young woman called and said the battery was replaced but there was a broken part that needed replacing for it to run. They gave me an estimate and I agreed to have them proceed. A month later, still no watch,I called them and the older guy who sad he does repairs said I had never authorized the repair. I recounted the whole story and the guy insisted he was never told. I asked how long it would take now and he said he didn't know, because he might have to get the glass from from Bulova. I expressed my displeasure at the poor customer service and lack of being able to give an answer. He lost his temper and told me to come get it, that he did not want to work on it. At this point, I believe Bergey's broke the watch, doesn't know how to repair it, and that is why it has not been repaired. I shop locally but I will never shop here again and will be sure all my friends and family know about this. The fellow on the phone was thoroughly unprofessional.

I love Bergey Jewelry! They have a great selection of both fine jewelry and fun, affordable…read moreeveryday pieces. I just purchased a fun Badger watch there. They have a great selection of fun Badgers and Packers items. I have also had earrings repaired and found other beautiul pieces of jewelry. The customer service is top notch. The owner, Julie, goes out of her way to help in any way possible. They also have a fun selection of greeting cards. I love how they sell a lot of pieces from local artists as well. I just can't say enough great things about Bergey Jewelry. I highly recommend stopping in and checking out all they have to offer!

I've been a few times; I like the product (lash extensions and the look of them), but twice now I…read morewas up-charged without any communication this was going to happen. And 3/4 appointments took longer than was scheduled, also no communication that this was happening during the appointment. I wouldn't be so bothered if the tech (Victoria) informed me that this was happening, but there was no communication. Seeing the extra cost, alongside the fact that I'm getting up from the table realizing I'm 15-30 minutes later than I anticipated because the appointments took so long, left me feeling too frazzled to say something in the moment. This was my first lash experience and I appreciate her demeanor and like the lashes, but not the experience.

My first time trying a new lash place in forever so I was nervous but Victoria was so welcoming! I…read morefelt at ease the entire time & was absolutely in love with the results. Thank you!!