Quality wise, really good…read more. Unfortunately, the negative outweighs the good- by alot! Everyone knows that these embroideries take time, so its expected to forget that you placed an order, especially with no email or anything informing you that your order is ready. My issue is that when you place an order and it's literally sitting there for MONTHS, yes MONTHS(almost a year come July), I just cannot grasp the mentality of staff not having the common sense to reach out to the customer informing them their stuff is ready. Just shows there is no structure with this company. This has been my experience, TWICE. Yes I know its my order and I should be on top of it, but again..... No email confirmation, everyone provides this confirmation and in today's busy world in healthcare, one cannot be on top of patients and things like this, on the other hand for the company, this is YOUR job. Really wish my employer stopped using them as an option, DO BETTER

I just received my order from Top Promotions, I am so pleased with the outcome. From the quality of…read moremy product to the execution of my vision -10 out of 10, would recommend it again. Jared did an excellent job with design options and the customer service was exceptional.

No stars. They had our laptop for a week with prepay $57. Called multiple times and finally a tech…read moresaid - the battery is bad. We told him the battery is new and was charging fine at home. Oh, then it's the motherboard. Did they even diagnose? Lost our trust right there. Said they would call the next day with price. Did not call. We picked it up and it's worse than when we dropped it off.

Our largely trouble free desktop computer running Window XP for the past 12 years was having start…read moreup issues. I brought the computer in and met Matt and described the problem. Matt said it could be the motherboard and/or the drive. I protested and told him the computer had no inconsistencies on the drive, no malware, no viruses. He replied "you are talking about psychotherapy and the patient needs a liver transplant." Immediately I appreciated his wry dry humor. I shared with him a parts build I had put together for a custom computer which we wanted to go forward with in September of 2017. For now we wanted a fix to tide us over until then. He warned if it was determined the problem was the motherboard there was no solution for us; he could not get another since ours was 8 generations old; not even an OEM version. The next day he called with devastating news. It indeed was the motherboard. He sent via email pictures of four blown capacitors on the board. At that point I was very fearful that we would lose all our data despite having it all backed up onto an external Western Digital drive via Acronis. I shared that our most important desire was to save all personal documents from each of our (my wife and I) respective profiles and twelve years of music on iTunes. I had just spoken with a support technician at Apple who told me since our version of iTunes was old, the music could not be downloaded into their newest version. Matt said that would depend on the condition of the hard drive, something he would know after examining it. He determined that the surface of the drive was damaged but the hardware supporting the drive was intact. He observed it was a good thing we brought it in since he surmised there was about seven days use out of it left. He did not guarantee he could do what we asked but felt confident he could. My parts list totaled $2,900. Matt went over each component and made recommendations for changes. When we were done my parts list was reduced to $2,100. The price reduction did not represent compromised performance; quite the contrary. With the graphics card I had originally listed Matt said it needs to run at 70 to 80 percent of capacity and if I were not using it in that manner I would not see the benefit whereas I would see MORE performance out of a card that cost less but was more accurately matched for intended use; horses for courses, and so it went with each part including the case. Matts reasoning was so clear it inspired confidence. I pulled my parts from Parts Picker. As I was "building" the computer with each addition of a part the site had a pop up that said "there are no incompatibilities" and continued to say so until the end. Matt said he did see where based on his experience there could be some parts that did not play well with one another. He agreed that the Corsair Vengeance series that was recommended to me over the higher level Corsair Domination Series was less troublesome. I told him that my goal was stability and at the same time although we are not gamers, we wanted a machine that was ultra-fast. He did what is called "active listening" and recommended a top of the line component that would meet those needs. HAPPY ENDING. Matt was able to rescue all of our personal documents and our iTunes library put into the latest version; a Miracle and we are so grateful. I knew he was not using hyperbole when he said "you will feel as if you have gone from a Model T to the Jetsons." Experiencing the truth of what he said was something else entirely. Per my request he installed the ESET Internet Security software that I purchased and brought to him. He also installed Microsoft Office Home and Business 2016 as well as Windows 10 Home 64 bit. Matt shared in our excitement and it was palpable. There is something special to be said when someone is excited about building something for you; good energy going into the product. All the above is a very long winded way of describing someone who is adept at what he does and at the same time able to communicate what he does effectively, honestly and compassionately; a rare trifecta of skill sets in any business but especially in the world of technology. That Matt cared about us as people was evident at every point along the way. By that I mean he did not see us as customers only; someone to add to the profit margin. For all intents and purposes, Matt IS Madison Geeks. If he went elsewhere we would follow him. Kahlal Cunningham, CEO of Madison Geeks would do well to make Matt a partner. If we had not had the conversations we had with Matt and the trust he established with us, a $3,000 custom built computer would never have been built. Had we not had the numerous consultative conversations no work order would have been placed with Madison Geeks; it goes without saying that building a custom computer is not the same as putting money in a candy machine and out comes the candy bar.

I am a fan of this business. They are professional, courteous, do a good job, and fairly priced…read more The only thing stopping me from giving 5 stars is I have seen a lot of different people and some employees are better than others. I have complained a time or two on cleaning quality and my issues have been swiftly dealt with. Every employee I have met has been very nice as well.

Touch of Europe has been helping me with my house for the past 8 years. They kept with me even when…read moreI moved! They are very efficient and professional. They are also flexible and friendly. I can't say enough about how much it means to have such great help from someone you can trust.

Awesome. Bao is very helpful. Be aware, it's a first come, first-served process. I was able to get…read morein after what turned out to be a SSD hard drive crash in my laptop. Bao diagnosed, replaced the drive and reinstalled the OS, all within a couple of hours. It's not the most comfortable place to wait--the chairs are just banquet-hall leftovers and the space is small. More of a drop and go kind of place. In my case, I enjoyed seeing the kind of stuff they handle and asking computer questions in between customers. They'll do advice, resales, sell components and equipment or repair jobs. For deep recovery, they referred me out. Bao is very personable and gives a very honest vibe. Pleasant and informative and doesn't over-promise. Will give options at a couple steps if applicable (ie replacement costs, recovery costs). Gave me the option for reinstall Windows 10 or 11, which was nice. The work is reasonably priced--also if you pay cash, you will save 2.75%. They have a variety of ways to pay, including Bit Coin. Parking lot is incredibly small as mentioned--two spaces, with restricted parking around the building. As another reviewer mentioned, park kitty-corner, off Sherman Ave. A

Such a great community resource for the geek in all of us, with all of the used computer parts…read more Also a great place to go if you need repairs but aren't up to the DIY task. I was able to find a replacement power supply to fix my Mom's aging PC.

After ten years of being customers, we will never go back. They left our tax information untouched…read morefor over a month. We ended up needing to make an unexpectedly large payment which we didn't find out about until April 1. (dropped off info in February) They say it's standard practice to just leave "drop off clients" sitting until the staffer gets to it. A drop off client is someone who puts all of their information into the provided envelope and takes it to their office. The delay in finding out how much we owed caused us significant financial harm. When we brought this to the attention of a manager he said it was a "coaching opportunity" for the employee. That is completely meaningless to someone who was just screwed over by your company. Terrible service.

Wow. I could sing Lloyds praises forever. I met him through my Uncle who takes his finances…read moreseriously and doesn't trust just anyone. That's another high compliment to Lloyd's character. He treats you like family, is easy to reach, responds very quickly and really goes above and beyond with his clients. Our family is so fortunate to know him and he has become a great friend as well. Highly recommend this group!

The Grimm team did a great job with my order. I requested a custom-bound leather book be made so…read morethat I could hide a ring in it to propose to my now fiancee. The book itself is beautiful and worth every penny. I will say that the process for ordering the book was not very streamlined. There is a lot of nuance that goes into ordering and making a custom book and it is difficult to convey that. If Grimm could create a more streamlined method for reviewing available options and placing an order, that would be excellent. However, upon calling Grimm they made every effort to assist me with my exact needs. Excellent customer service.

I have ordered two separate books from Grimm. One was my daughter's wedding ceremony printed up in…read morebook form, and another was collecting into book form some written work of my son as a gift. Not only does Grimm turn out a great product - highly recommend - but Laura in Customer Service makes everything easy. Very responsive, tries very hard to make sure she understands what you want, quick to help - can't say enough about how she made the whole process as streamlined and successful as possible. Highly recommend Grimm and someone give Laura a raise.

Very great service. provided professional support on my recent tax returns. One thing that stands…read moreout is their attention to detail and dedication to helping clients succeed financially. They made complex financial matters easy to understand and kept me informed with clear, timely communication. Their proactive approach to tax savings and financial planning has been a game-changer for my business.

These guys have no idea what they're doing, they made MISTAKES every year on our taxes and I just…read moreNOW found out about it five years later!!! And now I get to clean up their mistakes! Do NOT use their services or you will be very very sorry:(

My sister and I have both had great experiences with HP Condor Cleaning Services and Carolina…read more Their employees are professional, kind and hard working. If you are wanting quality help with cleaning your home this is the company to call. They are focused, have great ethic and know the details of what high quality cleaning entails to ensure it is done the right way. We really appreciated their service during a time that was extremely stressful and strongly recommend them as a trustworthy resource for your cleaning needs! They went above and beyond with a challenging cleaning situation. Thank you!

They just left after a deep clean of my whole house and it is absolutely sparkling clean! They…read morewere professional, polite, timely, hard working, incredibly thorough and I feel went above and beyond any service I have had before. They paid attention to many details and didn't leave a thing untouched. Completely Covid compliant and I will be signing on as a regular costumer. Best money I've spent on my house in years! Madison, WI.