Excellent service, friendly, professional, and maintain great communication with me as a client…read more I wouldn't trust anyone else but Deirdre at BASC. If I could give them 6 stars I would!

1 Star -- Do Not Give This Firm Access to Your Business or Bank Accounts…read more Based on my personal experience, I strongly recommend avoiding BASC Expertise. This firm is overpriced, constantly nickel-and-diming for basic requests, and extremely difficult to work with. Simple asks routinely come with surprise charges -- asking for a small favor can easily turn into an unexpected $1,000+ bill. Over the course of our relationship, our taxes were messed up multiple times, which created unnecessary stress and cleanup work. Despite paying them thousands of dollars, accountability was never taken. Instead of addressing client concerns, anyone who raises issues is labeled a "disgruntled client" or accused of lying rather than the firm taking ownership of its mistakes. A major red flag: they do not allow clients access to their own QuickBooks, while simultaneously requiring full access to your bank accounts. Even worse, Deirdre inserts herself onto business paperwork, making it intentionally difficult to leave once you realize the relationship isn't working. The most alarming issue: during a legitimate contract dispute, they attempted to withdraw $36,000 from our bank account without permission or prior resolution. This was not authorized, was not agreed to, and happened while the matter was actively being disputed. That alone should make any business owner think twice before trusting this firm with their finances. Communication is another constant issue. Deirdre is frequently out of office or on vacation and often unavailable when you actually need support. Yet the firm has no problem charging premium rates regardless of service quality or responsiveness. Despite presenting themselves as a full accounting firm, there is no licensed CPA on staff. They will still try to operate as if they are indispensable to your business and push arrangements that feel unethical and heavily one-sided. There are far better, more transparent, and more affordable accounting services available that actually employ CPAs and don't lock clients into questionable agreements. Bottom line: If you value control over your own books, ethical billing, clear communication, and not having someone dip into your bank account during a dispute -- go anywhere else. Do not give this firm access to your finances.

My wife and I met with Shannyn Candelaria (with Ensign Financial Partners) today and signed on for…read morelife insurance! we are small business owners and have met with hundreds of consultants, product reps and agents over the years. Mrs. Candelaria was by far the nicest, most informative and professional agent we have ever had the pleasure of working with. She did her homework on our current policies and showed us how she could not only save us money but how she could get us more for less! My wife and I both ended up signing up with her and cancelling our old policies. We believe this was a life changing decision and we are very satisfied. Mrs. Candelaria created a convenient, friendly and very informative experience for us. We would HIGHLY recommend her to all of our friends, family and business associates!

Ensign Partners has provided our business, MS Dudley Development, with peace of mind and invaluable…read moreexpertise in many areas of our daily business functions. Working along side Ensign is an incredible opportunity that we needed both professionally and personally. Together we are putting our financial, as well as personal, goals on track. We are able to work with not only financial planning experts, but tax experts, law experts, technology experts and just a friendly, trustworthy group of folks interested in our future. As my husband said, "Why didn't we find them twenty years ago?" Thanks, Ensign!

I have used Richard as my financial advisor for many years now. He is absolutely amazing! Not only…read morehas he been such a great help with managing my stocks for me, and helping with growing my own accounts. He has also been my go to guy for any insurance needs. He has always found me the best health insurance and coverage. He is truly knowledgeable in every aspect of financial planning and with health and life insurance. He will never steer you wrong and always is looking out for your best interests. He truly cares about his clients and it shows how he is very personable and does not ever rush you out the door with your appointments. If your wanting to start a life insurance policy but don't know where to start he is your man!

This company helped me plan and implement my retirement. I will be forever grateful. Mr. Grant is…read morevery knowledgeable. I am happy and my future is clear. Thank you.

I'm 74 and have worked with a few advisors over the years. This is the first one who actually…read moreexplained things instead of just selling me something. When I retired, I had money in an old 401(k), an IRA, and a pension, and no real idea how they fit together. Jeff sat down with me and walked through how our Social Security, pension, and required withdrawals would affect our taxes year by year. He was straight with us, including telling us we didn't need to make some changes we were expecting him to push. He also coordinated with our CPA, which saved me a lot of back and forth. Every question gets answered in plain English, and he never makes you feel rushed or talked down to. If you're retired or getting close, I'd recommend at least having a conversation with him.

I called 5-10 cpa/accountant in the area and they didn't know what I was talking about…read more Jeff, was very friendly and professional he was able to answer all my questions regarding vested/unvested stock and he took the time explaining everything to me. Thank you for being honest and kind and being very helpful to me!

Thank you Evie and Ashley for providing such a wonderful experience during tax time! I appreciate…read morethe high quality and value of the services you provide and I was impressed with how fast it all gets done! You really make me feel at ease during a potentially stressful time. You are so knowledgeable and I know I can go to you with any question I have! Your hard work does not go unnoticed! Thank you for going above and beyond! I am recommending you to my friends and family!

We tried their service last year as we want to try someone in AZ. Very unprofessional, unorganized…read moreand poor communication that we decided to go back to our usual tax company in California. We tried to save money, now we know why they charge less than normal. IRS might be on you if you use this company.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

So far so good. I have met with Matthew one time and I see him for two more appointments. I have…read morestock I'm considering having Mathew oversee. I was very impressed by our first visit. You have to participate in the success of your visits. I gathered all the financial information he needed to access my current financial picture as I prepare for retirement in 5 or so years. Matt researched and emailed me a website to apply for student loan forgiveness in 10 years. This proactive behavior really impressed me. I filled out the paperwork and submitted it to the government entity for consideration. I thought about doing this 100 times, Matthew's nudge is what got me into action. He also contacted previous employers to verify I didn't have any 401K money, or stock, that I wasn't aware of, again, proactive behavior. He's not lazy. I see him again this Wednesday and we'll review my monthly spending to get me thinking about a budget. Can't wait. Very professional office environment, centrally located.

Credit Absolute is the real deal! Felicia Leslie actually cares me about me and I'm more than…read morecustomer 10393727 to her! Credit rebuilding takes time and the letters they send do get results but you have to be patient! When credit comes in conversation: I tell everyone about credit absolute: lately I've been exploring a new build home and I think every builder rep: I speak to I tell about Credit Absolute! My previous lender doesn't believe the results: I've gotten and tried to tell me this service was a scam. Felicias boss: Derrick works with many different people and referred me another lender Christopher Holmes who made an excellent impression. 5 stars+ and they won't disappoint if you listen to their guidance and advice!

Company is fine. Need to leave a message and this company will get back to you. You have to join…read moreIdentity IQ as well.