I had a technical question about my antique trombone and even older mouthpiece, I have no one in my…read morearea to consult so I called Hickeys. Because of the distance I was unable to visit the store but someone there spent the time and shared his knowledge to help me. I was very impressed that he spent the time helping me. Thanks!

Scoundrels thieves and liars. They did $188.66 repair on my Vito flute without authorization…read more The flute is not worth that much. Store policy "If parts plus labor will exceed the amount shown ($100) by more than 50% we will contact you for approval before proceeding with service" When I inquired about pre approval Eric (man at front desk in kilts) told me that only applied to labor costs. Not wanting confrontation I paid $188.66 3 weeks later the F sharp was not working again. They had repaired 7 pads, but only 1 of the 2 pads related to the F#. They repaired the second pad and made some bogus claim about the flute head joint being bent and lower stack rib needing to be soldered, something they had done in the past. They Charged me $98.41. Parts for both repairs $78.39. Looking on line an entire repair kit costs under $20. To add insult to injury they claimed I abused my flute and exiled me from the store. The second bill will probably end up in court.

I've had several repairs done here over the years, from amps to effects pedals to guitars. Always…read moreexcellent work and very knowledgeable. Highly recommended!

I had my headphones repaired here and I am happy with the result! They were very nice and…read morepersonable, and they took the time to explain everything clearly. The price was very fair, and the whole process was smooth. Definitely recommend!

Very friendly service and they have an awesome selection. If they don't have he can get it for you…read more Bout a couple guitars and they are great. I highly recommend this business. If you need musical supplies do not go anywhere else go here. Also he has great prices!!!

I purchased guitar strings from K & S Music Center LLC through Amazon Marketplace. The package was…read moreinitially misplaced, and I only received it after tracking it down myself with the mail carrier. When I finally got it, there was oily residue on the outer plastic packaging and on the outside of the string package. The seller's response was that they had "done everything correctly" and that I should contact Amazon. No real effort was made to help resolve the issue, and no ownership was taken once there was a problem. Based on my experience, this was not a seller I would use again.

Recently bought a new Martin from Troy and the crew. The fellas were helpful, courteous and threw…read morein extras which made the experience enjoyable. Really enjoyed the opportunity to handle the guitars without being sold a guitar. They were available when it was time to make the decision. Thanks guys. Looking forward to picking up that Chet Atkins Natural CE when you find one Troy. Cheers.

Nice folks and good sales. Bought a new ukulele from them today. Hope to come back againread more

I've traveled the world and this is my favorite guitar shop! They are so down to earth and really…read morewant to spread the love of music. There are always unique gems here and the instrument prices are great. I have purchased most of my guitars here. Buzzo is very helpful!

Such a cute shopping and Dewitt mall, variety of classic collectible, guitars and bases and stuff…read moreand like collectibles stuff like Martin backpackers and banjos rare models that were used by famous musicians as well as affordable and used instruments. Service was very friendly and information. They have some great displays making it easy to examine the craftsmanship. Great local shop definitely check them out and the greater Dewitt mall. It's a cool little spot, like a time capsule.

Seems the motto "Repairs Aren't Us" Should apply to this place after my experience and reading the…read moreYelp reviews. Maybe this place is good for the gigging musician or getting initially set up, but for the proletariat guitar player it's total hell. $100 to restring a guitar? Went from $70 up to $100 when they decided to replace the battery in the in-body tuner without even asking. Ugh. Never again. See the clever "still owes" section of the receipt (attached here for your viewing pleasure) after I paid the unconscionable sum of $71 already just to get the dang thing done. Guitar Center: "Take me to your leader"

decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.

Support your local store!…read more We walked in on a Saturday afternoon looking for a quality acoustic guitar for our youngest. Terry (the owner), was exceptionally helpful with suggestions about different types of wood, body shape, tonality and spent a good amount of time helping us find just the right one. We bought a Breedlove and a hardshell case, came home and we jammed together in our living room. You won't find this kind of customer service anywhere else in CNY.

A great Music Store. They really need an active website, so we that live a bit farther away are…read moreable to see what they have to offer.

Working with Dennis has helped me tremendously, especially with music theory, which was always my…read morebiggest struggle. Dennis helped me really understand it in a way that finally clicked. I've grown a lot in developing my own musical ideas--writing them down, recording them, and sharing them with others. One of the biggest highlights for me was writing my own song and performing it at the student concert, where I even received an award for it. That gave me a real sense of pride in putting something I created out into the world. Dennis is incredibly helpful and welcoming, and he truly understands that everyone is at a different stage in their musical journey. The learning environment is relaxed and supportive--not stressful or intimidating like traditional music school. I've never felt frustrated learning here, which has made the whole experience both enjoyable and motivating. I appreciate all Dennis has done to support me in my musical endeavors, reigniting the flame inside me to express myself in the most beautiful art form imaginable.

Dennis is very encouraging, he keeps pushing you, but you never feel threatened. You can pick and…read morechoose what you want to learn or where to become more proficient He has a vast collection of teaching materials and years of experience. In one year of lessons I learned more than I ever expected. Thank you , Dennis.

Robert M. Sides is an absolutely incredible company with some of the greatest customer service and…read morecommitment to excellence I've ever seen in my life. I'm a band director and I taught for a decade with before working with Sides. There are two phases of my career and they're clearly defined. Before Sides and After Sides. I can't believe how much their commitment has improved my program and the learning experience for my students.

From the owner: Musical Instrument Rental and Repair, Music Lessons, Bass / Drums / Guitars, Strings, Pianos and…read moreKeyboards, Print Music, Music Accessories