Booked an appointment for 8AM. Paid my $50 deposit and asked them to call & text when they got…read morehere. I had been up all night with a sick baby and missed the text at 8:05 saying they were there - mind you this means that are 5 minutes late. My baby had fallen asleep on me and had forgotten they were coming so checked my ring camera at 8:15 but no one was there. I quickly text them apologizing and asked if they were waiting. At 8:21 I get a call from the owner saying that they left and would be taking my $50 deposit. I can see them approach my door at 8:05 (which is when they confirmed they were there) Then I see them leave at 8:15. I completely understand not wanting to wait but I've never heard of a company not giving at least a 15 minute courtesy window. It also doesn't make sense that with a 2-3 hour cleaning scheduled (after 10 minutes of waiting at the door) they would just leave and take my $50. Why would they not have taken that "wait time" off of my total time allocated? Especially after they themselves were 5 minutes late? After texting and getting no response I spoke to the owner over phone. I explained what happened and how I show them waiting for 10 minutes then leaving. She very argumentatively told me that her employees were "in the neighborhood at 8" and stayed "down the street until 8:20"; because of this 10 minute window, she is taking my deposit. I have a video camera and was happy to show the footage that they were at my door for 10 minutes. I went out to my door at 8:18 and they were not there. Which is why I text them asking where they were and apologizing for the delay. Again the is a total of THIRTEEN minutes late. The owner did not care that it had been less than 15 minutes total time that I was unable to answer the door. She said that they have to go to their next job because that wait would make them late. I don't see how a 13 minute wait would have made them late (when estimated 2-3 hour clean) However I tried to be understanding and asked her what we could do in this instance, told her I'd be happy to reschedule and move the deposit to the next date. She flat out refused. Said the deposit is hers. That I have no rights to it. That it I'm late answering the door, they don't wait. I have never heard of any company doing anything like this. They themselves were 5 minutes late but I go check the door 13 minutes late and they get to cancel and take $50? To summarize, the company only cares about money. They will completely turn on a customer. That 50 bucks is worth more than any business, according to them. When I tried to explain the situation she spoke over me, was extremely rude and hostile, loud enough to make my sick baby cry and then tried to turn it on me saying "I'm a working mom and you're trying to hurt my business". No I wasn't. I was trying to find a solution that would work for both of us. You were trying to scam me out of money. I am completely shocked that any business would feel this is an acceptable way to operate.

Wouldn't recommend. Sent them to my parent's house. Two teenagers showed up who wouldn't get off…read moretheir phones. When my stepdad checked their work and asked them to wipe down all the areas they missed (they were charging us over $400) they gave him attitude and were rude. My elderly parents do not need that; thank you very much. No impressed at all. No follow up call or apology from management.

Received a text 40 minutes before my scheduled appointment saying they would be a half hour to an…read morehour late. I understood that and asked them to let me know when they were on their way. Never heard another word. I texted back twice for an update, and tried calling the business number with no answer. Left a voicemail and still no response. Don't waste your time. If a business schedules an appointment and confirms with you twice, even the day before, you expect they would show up. Or at the very least communicate with you if there is a problem keeping the appointment. I waited almost two weeks for my appointment to come only to have no one show up. There are plenty of other cleaning services, pass on this one.

Efficient and professional! They rushed over a did a move in clean for us. They made sure not to…read moremiss a thing and even made sure my front door was wiped, and porch was swept, trash taken to the curb. I recommend to my friends and family.

I had adeep cleaning ha from this company on June 18 2026. It was the most pathetic cleaning I've…read moreever had. My whole I've been lucky to be around house cleaners. Cleaning my parents home my siblings and extended family. I like to try companies and see what if anything has changed. Well wow everything has changed ! This company I would rate as one of the two nobody should hire. sent one girl out to do a deep cleaning. Now I've had companies send 5 cleaners out and really make things happen. Which is crazy wonderful to see and appreciated. I've had companies want to charge to much and also to little.. This company does not do what they say!!!!! Oh man I'll tell you if these businesses realized by putting their customers and their workers first gosh everyone would be wanting to patronize their business. Don't use this one you'll be Sorry

Hired for a deep clean. A lady came and left the vacuum on the entire time she was here to cover up…read morethe fact that she was on her phone talking the whole time. I paid extra for baseboards to be cleaned, she didn't do them. I let them know in my follow up text and they never responded. No, " we're sorry" no " we'll refund you." No " let us make it right." Just ghosted. Avoid.

I was looking forward to my first professional cleaning ever and gave my family strict orders to…read moreclean up their clutter. The house already looked good so I was thrilled to get a deep clean in! I had been told when I scheduled that they took pride in their work and to let them know asap if things weren't done right and they would make sure to make it right. Advanced Cleaning cleans for a neighbor of mine who has high cleaning standards. I have walked into their home right after a cleaning and been impressed. The crew came in, and I showed Helenita around the house and what I wanted done. They went to work as I pushed the kids out to a neighbors house and set out to do some yardwork. I noticed they had the windows open, and I heard a crash and glass breaking. I winced, nervous about what it was, but I assumed they'd tell me when they finished. When I came back, I was hoping to chat with them since this was our first cleaning and I heard something break but they were turning off lights, said bye to me, and out the door. I then turned on the lights and looked around. The floor was visibly dirty. It looked like it had been mopped, but then someone with dirty shoes walked around on it. That was a bummer but I thought that's where the disappointment would end. The bathroom on my main floor and basement looked great, most of the blinds had been clean, and the baseboard up the stairs had been wiped. I got to the landing and was shocked. It was dirty, clearly not vacuumed, and I saw visible glass and a wrapper. I had no idea where the glass came from, and assumed it was what I had heard, but I didn't know what had broke. My kids bathroom was shocking. The tub and toilet had been cleaned well, but the countertop hadn't been wiped, half the mirror had spray marks on it, and the faucets hadn't been touched. I went to the master bath. Again, shower was glorious and clean. The tub had been cleaned, but they neglected to do the last rinse and the bottom of the tub was covered in silt. It was still wet so I was able to wash it down easily. I looked up and saw what had broken, a bulb in the lights above the sink. No one had said a word about this. I was surprised that they had literally broke something in my home and didn't tell me. Among other things, parts of the home were dusted really well, but little things hadn't been done, like the base of a floor lamp was clean, but not the bar up top. The shutters in my room had been cleaned, but they had been opened and shut against the wall and scratched the new paint. My husband and I spent the next 30 minutes sweeping, vacuuming, and wiping things down. I was surprised that what they had done was 10 man hours. It felt more like 4-5. Upon further inspection, I realized the hand towel holder in my main floor bath was partially pulled out of the wall. It was out enough that it required pulling it completely off, patching the wall and anchoring it in another place. We still have more work to do with touching up the scuffed up paint. The next morning I anticipated I would hear from them, as I hadn't paid. I texted and asked for the Venmo so I could pay what we agreed on. I sent the payment and then sent pics and told him what happened. I got a "yikes, I'm sorry, thanks for letting us know" text, but no offer to make it right. I thought for sure they'd offer something, a slight discount on the next cleaning, an offer to come back and finish, or at the very least reimburse me for the lightbulb. Nope. Nothing. Maybe they have too many clients they don't care about retaining new ones. I was excited and looking forward to hiring a monthly house cleaner. But Advanced Cleaning was not worth what I paid. For the next week I was picking pieces of glass out of my carpet, and that's not okay. Disappointed doesn't even begin to explain how I feel. I know they've been great for some people, but this was a definite miss. I wish them the best, but I would be cautious in hiring them. You might be left with more work to do in your house in cleaning up after them, and repairing/replacing things in your home.

We recently bought our first home and wanted everything cleaned before moving in. We hired Advanced…read moreHouse Cleaning to do 20 hours of cleaning. I was impressed that because they use such a large crew they were able to accomplish the 20 hours of cleaning time in just a few hours. After they left I was very happy about most things but noticed a few spots that needed retouching. I brought this up to Steven and Hekenita and they went over the top to take care of the situation. They personally returned and took care of everything I asked. You can tell that they sincerely want to make their customers happy and have a good experience. You're in good hands with Advanced house cleaning!

I tried this service and had someone come to give me a quote. When the cleaning team came to my…read morehouse the woman who showed up acted like her hair was on fire and was speeding through the house and missing details. I found many areas not cleaned after they left. She claimed that they were already at their six hours. Mind you this is two hours per person. She said that she did not finish the living room which is the main area of the house because of time. She said that would be extra time thus extra money. I said fine as I was having guests that evening and wanted the whole house clean. I was extremely disappointed when I went to look at my credit card and they charged me twice! I would NOT recommend this service as they are not above board about their services. The woman also had a major attitude about having to stay the extra 15 minutes to finish the job.

I highly recommend Finishing Touch. I've been working with them for over a year now to clean a…read more2bd/2ba vacation rental in Park City and they are great. Very professional, organized and keep our place super clean for guests.

I recently scheduled a cleaning service to clean a client's home; however, the cleaner did not meet…read moreexpectations and failed to complete any actual cleaning. They informed my client that the home was "too dirty" and that they could not handle the job. This situation is unacceptable especially after requesting and paying for a deep clean. To make matters worse, "Mike" has since stopped responding to calls. This level of unprofessionalism and lack of communication is deeply concerning. I strongly advise others to consider taking their business elsewhere. Reliable communication and accountability are the bare minimum clients should expect.

"A big sigh of relief and a little teary eyed" the gratitude I have for this company that I have…read morehad to use 3 times, is unexplainable. Their workers are amazing, efficient, kind, detailed, and very personable. The amount of professionalism is unmatched. Do yourself and your family a favor!

I used Bliss Cleaning for a move out when I sold my home. They were responsive, communicative, and…read moreprofessional. The whole process was smooth from booking the appointment to payment. The staff was friendly and on time. They did a wonderful job and even put extra time in making sure it was spotless! I highly recommend them!

I had Bliss come in for cleaning when getting ready to sell my house…read more They were quick to respond, gave me a reasonable quote and got me schedule right away. My house looks amazing, they went above and beyond. They will be back this week to take care of my carpets and windows. I would highly recommend them!!

Because I am on oxygen and am unable to clean my very small garage apartment. Purlirr refused to…read moreadjust his unreasonably high bid. A huge ripoff without even seeing my home

I really appreciated the options that they offered, knowing that I am moving out of our home. Very…read moregood communication and they were about $75 cheaper than another company on Yelp.