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    Margate Computers

    5.0 (1 review)
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    10 years ago

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    Gatton Computers

    Gatton Computers

    (3 reviews)

    I bought a new laptop, went to set it up and realised that I just don't have the knowledge and…read moreability to do that anymore. Did a google search for computer techs in Gatton and found Cameron and Leeanne. It was set up fully for me in a reasonable about of time, I was provided with information not just about my laptop but also about updating my dated external drive and a few other ways to solve some of my back up issues. When I noticed with something wasn't quite right with the laptop, a quick call to Cameron and trip into town, he found what was wrong and got me to send it back to the manufacturer under warranty with his support. Did a full data back up for me before it went and then checked all the data and the fix once it returned. Vitally important when I signed up to do an online course that will take 12 - 18 months to complete. I wasn't charged an arm and a leg nor with inflated pricing, the price was reasonable, the service is impeccable and I will be getting maintenance and buying some extras from Cameron to keep it in great shape and my data safe.

    Disgusting customer service. I had a problem with my PC after hours, and called expecting to reach…read morevoicemail so I could leave a message asking them to call me back when available. Instead, Leeanne picked up with "Hello?" I was surprised, but said, "Hi! Is this Gatton Computers?" She then very rudely asked, "Do you know what time it is? We work 9 to 5." Leeanne, you know you can just not answer the business phone after hours, right? Most businesses let after-hours calls go to voicemail, and if they pick up, it usually means they're willing to talk. Otherwise why pick up? I told her I knew they were closed and that I just wanted to leave a voicemail because I assumed she wouldn't pick up after hours. She just said "OK" and hung up. Very rude, ended up getting help somewhere else

    Margate Computers - itservices - Updated August 2026

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