Stuck in the western burbs of Brisbane and need an IT tech shop with exception skills and service?…read moreIt's right here at Total IT in Ferny Hills. In business for more than 12 years at this location tells you everything you need to know. Trustworthy, cost-competitive and knowledgeable. I've been there numerous times for cracked iPhone glass to replacing iPhone batteries and the service has always been friendly, swift and the cost within reason. There's no point in travelling and suffering the ills of an Apple store in the Brisbane metro region with Total IT in such close proximity to the western burbs. These guys are great and I'll continue to be a customer and reference point now and well into their future, which I hope will be long and robust.

Total IT Australia provides computer repairs in store and a call out service. In my experience…read morethey have some great and friendly employees that will break down the technical issues for those that aren't too savvy with computer. In the case where I went to get an old PC of our upgraded and the hard drive restored it took 24 to complete and there have been no problems since then. They also provide business solutions and website development and hosting.

Honest, Fast, and Outstanding Communication!…read more After having my HDD crash and taking with it a bucket load of data it was a refreshing experience to deal with such a great company. Data Detect were honest about the likelihood of recovery and turned around a super quick quote for the repair. They communicated in easy terms what was going on and talked through some options and ways to prevent this in future. In my case my HDD was not cost effective to recover the data so I will just take the lesson on the chin this time! Quote was provided free of charge and they even mailed the drive back out to me for free - Seriously, where do you find that anymore! Note: (just in case you are wondering) I do not work work for or am affiliated with this company in any way - infact my wife dropped the drive off and I have only emailed and spoken on the phone with them. Highly Recommended and well done Data Detect on being one of the nice guys. Cheers, John (Brisbane)

24Hour Data Recovery were extremely helpful when I needed SSD data recovery. I required the job to…read morebe done quickly, and they delivered on all fronts. The people I talked to were friendly and helpful, and I am pleased I chose their service over others. The team are amazing at what they do and did not hesitate to assist me in all aspects of the issue.

I have an external hard drive that I use for all of my university work, and of course I never…read morebacked it up (doh!). So when the drive crashed recently, I was so upset about losing all of my hard work, especially with an assignment due soon. I contacted the guys over at 24Hour Data Recovery hoping that they would be able to help me out in my hour of need. The staff were very pleasant to talk with, and very understanding of my situation. They recovered my data quickly and efficiently. Everything I had lost was back and I was so happy! Definitely will be coming back here for any data recovery services, and would recommend to anyone that needs these services done quickly.

Great computer service, had all my devices running very quickly - and didn't cost an arm and a leg.read more

This quaint little computer shop just opened recently at the Mt Ommaney Shopping Centre. At first…read moreglance I thought they had pretty cool looking computer towers with fancy bright lights coming out of them. When I went in to inquire about fixing my computer or buying parts, they did that as well. Brilliant. So basically the guys behind the counter are super friendly and are really good at explaining situations out to you in laymens terms so you actually understand what it is that is wrong for starters and what they can do to fix it. There are some situations like mine that meant that fixing my 'rig' would actually cost more than the computer itself... so it was a bit of a sad day for me that day. They also do viruses, have some basic software and cool accessories for computers. For those who don't really like to get into the technical side of things, they sell computer packages for what you need. What you want is a different story when you're on a budget, but they ask you what you need the computer for and formulate some sort of personalised computer for you... also a brilliant thing. I found them to be friendly, fast and have some quality products. Can't really go wrong... then again I have nothing much to compare these guys to.

Amazing service from Jovi. He is a true professional and provide you with the best customer service…read moreavailable. Great job, courteous service and quality work. Thank you Jovi!

Best apple store/experience I ever had!!! MUCH BETTER THAN THE STATES!!! Came in with a keyboard…read moreissue and ended up leaving with a $1700 bill........... of which I only had to pay $0!!! That's right got the whole repair for free! A new top case/battery/display essentially a new laptop again besides the logic board all for free! As a poor med student this was a very HUGE blessing for me and my guy Shannon at Apple really hooked it up for me!!!

This is a fantastic looking Apple store in a cavernous chamber, with plenty of tables and free wifi…read morefor all. Of course, you come to an Apple store either to buy expensive things or to get your stuff fixed. As to the latter, the staff seemed as cheery as anyone else around here (and why wouldn't they be, they live in tropical paradise?). I would note that while the store offers adaptors for any of Brisbane's numerous international visitors who don't have freaky diagonal plugs on their devices, you can get cheaper ones elsewhere.