The service is great, staff are extremely friendly, if there is a problem with your food then you have a guaranteed fix inbound, the two missing stars come from the food, while it is extremely good and flavorful (for a chip shop, mind you) it is extremely inconsistent, sometimes it'll be fantastic and on others, barely edible, you have to catch them at the right times, which, you shouldn't have to, they should be serving well all the time, and they'd be getting more recognition. They have a dining area which they do not utilise enough in my opinion, if they used these tables and chairs they'd be good for a rainy day, but to have to take away sometimes is very inconvenient, but I'm willing to come back on times if their food can be more consistent and that customers can use the dining area, good luck to the owners and staff. read more