Was a patient of this medical facility for almost 2 years due to a traumatic work injury initially…read morewhen I became a patient the group was known as Federal comp and wellness and I was extremely satisfied with the amount of care and knowledge that my assigned doctor gave me. I worked one on one with the same doctor over a course of almost 2 years before this medical group was bought out and became CENTEX. AFTER THE CLINIC BECAME CENTEX the service and attention that I was used to receiving completely disappeared I showed up to a follow-up appointment to learn that the doctor that I had been working with closely for two years had retired and I received no notification not through my patient portal through email through postal mail or through personal email not even a phone call not to mention during their migration to this new owner ship they changed the software 50 used to manage their scheduling and patient portal access. They scheduled follow-up visits for me using their old software and when I arrived on the date and time of my appointment there was no record of it I was literally turned away because of one of their software programming errors. I guess everybody was too excited to have their new ownership their new titles their new schedules their new office their new incomes to make sure that the patients were still being taken care of. A complete stranger to my case was assigned as my attending physician and after having one office visit with him it was blatantly clear that he had zero knowledge or understanding of what my history was the plan that myself and my recently retired attentive doctor had so closely worked on for 2 years together. It was obvious that there was zero communication between the people riding up handling administrative duties and the faces in the clinic talking to the patients for example my case administrator had written of a medical narrative to supply to the Department of Labor detailing this seriousness and the status of my work injury and that I was at that point in time partially temporarily disabled. 2 Days later I am surprised with my new doctor who has no idea what's going on with me I doubt he even knew what part of my body was injured and he made an official report deeming me ready to return to work whole time after I was told More physical therapy was ordered for another three more months and that the administrative individuals employed by his own office painted a very different picture just 2 days before. Talk about embarrassing and incompetent and infuriating. I expressed my dissatisfaction to this doctor and at my next visit I was assigned yet another doctor who was a spunky rude little girl. I never went back and she screwed up my paperwork too they ended up compromising my compensation in which I ended up having to appeal which took months and a lot of time and effort on my own while still suffering from my work injury.

This could not be a worse managed facility. The scheduler/receptionist has zero care I for the…read morecustomer/patient. She scheduled me an appointment when the doctor was not even in office. So if you are person that has to work or has any commitments at all, stay away from this place.

Very clean facility. Staff was extremely nice and Dr Robert Stokes knew his stuff…read more Got all of my needs taken care of and they gave me a referral to quest for the bloodwork I needed. This will be my primary spot.

Lady at the front desk (not Hannah) is rude and disrespectful. Having never had to pay a copay for…read morean allergy shot before I asked why I was being charged one today. They usually had my insurance cover it. When I asked about it, she copped an attitude. She continued to act like running my insurance, which is part of her job was a huge inconvenience to her. This is unacceptable behavior from your staff and needs to be deliberate with. The rest of the staff is great and are very helpful.

Rainbow Ball!!!!…read more Best team in central Texas! I requested to come back because of the teams care for my shoulder and their friendly environment! Suggest this place for everyone!

Very disappointed with this establishment. Had an emergency appointment set by my primary…read morephysician, called the at 7:15 the day prior to my scheduled physical therapy appointment. Received a call from Bellah Therapy at my appointment time. I informed the representative that I had received a call from my Primary to call in, was told by the representative from Bellah that they would research my cancellation call. Received at text that I would be charged $50, because I didn't call before 5 PM. Will not be returning, because it's seems they about the money, not the care of its customers.

Clean clinic and friendly staff. Very efficient. Nuses . Small clinic but over all not bad. I came…read moreearly but was not able to be seen early since Dr not in till 10 and other patients before me. But that's fair.

Can't believe the review from five years ago is still being read. I have been remiss in providing…read morean update. Since this five years ago old review, BS&W Clinic in Harker Heights, they have done a 180. What a change! Not sure if they take Humana Insurance or not, but they give quality care to their patients. So, feel confident in using any or all of the BS&W clinics in the area!!!

Dr. Romero and his staff provide excellent care. A friend of mine recommended him, so I…read moreimmediately started reading reviews. One thing to remember ladies .... Read all the past reviews of any critique, if you see LOTS of bad reviews from them, maybe they are not the best source of recomendation. Dr.Romero's office was super relaxing, beautiful, and the staff was very knowledgable. He took the time to explain the process and answer all questions, I highly recommend him!

I had one appointment, Dr was fine, annual exam and a prescription request which he honored as it…read morehad been successful for me in the past to assist with ovulation. I took it wrong, my fault, shortly after the appointment I called back to see if it was possible to get a refill without a new appointment as I had just been in. Nurse or staff member Alicia called me back 2 days later when I was supposed to receive a same day call back, and had said Dr said you need to come in if you need a new prescription, I didnt see the need as I had just been in so I declined at the time (but completly understand why a doctor would need to see you again for medications/prescriptions. I was frustrated during the phone call for several reasons, one being the callback was 2 days late, oh well. Second, unrelated to the doctors office or staff entirely (which I apologized for in my later call). Anyway Alicia said "Ok, we will let Dr know" and disconnected the call. Fast forward to now, months later, I decided to reschedule an appointment as I was ready to contunue my treatment or get further advice, successfully scheduled one via phone, and then days later received a patient dismissal letter cancelling future services. I called back to speak to someone as to why I received this letter. I completely understand a doctor backing his staff, and not tolerating rude/uncooperative patients, but because I refused to make an appointment then and there? and because i sounded "frustrated' I get dismissed/cancelled (our relationship is now concluded), God forbid you are having a bad day and it shows during a call or appointment with this place. During this call when I was just trying to figure out why? Alicia was the one whom I spoke to again, and they just reinstated me "refusing" to make an appt at that time, which I told her, I was not refusing, I just didnt want to scheudle anything at that moment, I was gonna call back and do it when I was ready lol. Word of advice if you do go here, careful how you speak, because if you have a tone of voice those like Alicia does not like, you will be told to seek care elsewhere as well.

I knew Dr. Colon when he was in the US Army. He was discharged at the end of the first golf war,…read moreand on his way home. He took all his case work with him so that he could leave his medical council with the army medical people to where it wouldn't be a burden on them to deal with the patients that he was treating. He is a man of high standards, and empathy. His quality of care of the highest standard.

Dr. Colon is my Neurologist. He is absolutely amazing. He takes the time to listen to your…read moresymptoms, he asks questions, and he answers all your questions and concerns. I was sick for 4 years with no diagnosis till Dr. Colon and he was the first dr to take my symptoms seriously and to get me a diagnosis. Then he started treating me and actually cares about my health and wellness during treatment to make sure the medication doesnt harm my body. Absolutely amazing Dr. Highly recommend him!!!

Absolutely one of the very best Physical Therapy Facilities in Central Texas! This is a hidden gem!…read moreI've met all of the therapist who all are A-M-A-Z-I-N-G!!! Dr. Phil is my PT- he is great! 10/10 with personality, professionalism, and education! Shows me what to do, why I am doing it (target muscle group) and keeps our sessions different and at my level. I just had a total knee replacement on June 1, 2026, and was started PT on the 19th. A little late but common w/ the latest studies. The facility is clean but smaller (which I like, personalizes my care) and I do not feel like I'm in a supermarket kind of clinic and they are just trying to see as many patients as possible. All of their equipment is clean, modern, in excellent condition and my therapist goes at my level (ok- while pushes me just a little bit past). 10/10!!! HIGHLY RECOMMEND!!

I know Dr. Morris since many years ,this doctor did more in a couple of months for me than going…read morefor 30 y from one doctor to a other. Dr.Morris was always helpful, friendly and answered my questions.

i went to Dr. Morris trying to find a cure, or at least to find some help with my problem. well…read morewith him i didnt get any of that! this is the worst doctor i have ever been to......he did'nt listen to a thing that i said all he did was send me out the door with a prescription. now im all for taking vicodine but i would rather have a cure! in the end this guy didnt do shit for me and i ended up having to go to another doctor.......