Over 30 years with my complex condition, I have seen hundreds of doctors…read more I can truthfully say dr Roman is in my top three best of all the doctors I have ever seen. She is thorough, caring, professional..... well I just can't say enough good. Sum it up: she's awesome and I would highly recommend her for any of your family practice and beyond needs.

We are extremely satisfied with Roman Family Practice. It has been decades since we have had…read moresomeone really listen to our ailments and explain procedures and alternatives. 4 out of 5 of our family have gone in and she has treated us with respect and consideration. We are glad we found her because our previous doctor is horrendous. Thank you for taking care of my family.

First of all, I went in to be seen. I was not feeling well after work on Thursday, March 26, 2026…read more Upon entering, I was immediately looked upon as what are you doing here. I am a black female and new to the area, and I needed medical attention. The doctor was so rude and condescending. He basically stated that I looked fine. After attempting to explain my symptoms and how I was feeling to him, he dismissed me. I left there and immediately went to Urgent Care on the next block. I was seen by the doctor, and I was diagnosed with Influenza B (type B flu), along with a severe sinus infection and severe inner-ear infection. I was prescribed medicine and had to be off from work for 3 days. My take is I was the only person in the waiting room and the only black person, because the receptionist did not even speak English, and the doctor couldn't care less about treating me. I WILL NEVER RETURN1111

A parte de se tardan un montón en atender, no era la primera vez que fui a esa clínica y ya no…read moretenían mi expediente, la señora recepcionista nose dio cuenta hasta al final de visita , al salir del consultorio me dijo que hablara a la farmacia en 2 horas, hablo a la farmacia y no mandaron la receta ,el enfermero practicante dijo que la medicina se tardan, que si no había ido al médico antes , me moleste y pedí mi dinero de regreso. Creo que deben de ser más conscientes y tratar de ayudar a la gente, la gente no va al doctor por gusto ..

Set up primary care. Staff was great and friendly. And helpful. Dr was good also . Seems like a fun…read moreplace and clean

My husband insurance assigned a doctor from BSW clinic as his primary. He has serious health issue…read morethat require medications and constant monitoring. But they couldn't give him a new patient appointmen till April of next year 9months out? That is ridiculous and they haven't offered any other solutions for him. They don't seem to care for anything besides "Bsw's policys & guidelines " and their facilities have that walefare office vibe. (Full waiting rooms hard plastic chairs full of crying baby's and people with vomit buckets. And when the nurse called patients back she reminded me of a Sargent from basic training) the whole place had a nasty welfare office vibe. Thank God We found Advent Hospital &medical campus on Cleer Creek in killeen. They got him in rite away and the doctors where nice. He's been getting great care at Advent. They have nice facilities and they offer every service but there's less waiting,less attitude and going their doesn't make me feel like I need to shower using bleach. Were happy now. Hope this helps someone.

I cannot stress enough how HELPFUL they are here! I was going through a lot of difficulties with…read moreother medical facilities giving me a runaround for a diagnosis and the staff here really listen to the patients and want to help get you healthy and feeling better.

rude receptionists. told me to come back at 1 when i was specifically asking where to get my birth…read morecontrol meds and when i come back she said they don't even do meds, which is fine, don't tell me to come back and waste my time

Very clean facility. Staff was extremely nice and Dr Robert Stokes knew his stuff…read more Got all of my needs taken care of and they gave me a referral to quest for the bloodwork I needed. This will be my primary spot.

Lady at the front desk (not Hannah) is rude and disrespectful. Having never had to pay a copay for…read morean allergy shot before I asked why I was being charged one today. They usually had my insurance cover it. When I asked about it, she copped an attitude. She continued to act like running my insurance, which is part of her job was a huge inconvenience to her. This is unacceptable behavior from your staff and needs to be deliberate with. The rest of the staff is great and are very helpful.

First time I had an appointment, I was unable to be seen due to copay and card reader issues…read more Second appointment that I had, I arrived within the time frame allowed but was advised that I still could not be seen. Both times, I took off of work. Unacceptable.

Dr. Webster and his team are unprofessional, unreliable, and should not be considered by anyone…read moreneeding medical care. I and my health care needs were repeatedly disregarded by an incompetent staff here. The lack of dignity or respect given to their patients is uncanny. Luckily, I've kept record of the areas and instances of their negligence and will proceed in legal action against this establishment to ensure that this business cannot continue misusing paying clients by inappropriately responding to their care. I'd STRONGLY advise others to find another care facility.

How do I give zero stars, when I was first referred to this place for iron issues I had Dr, Derrick…read moreNyugen and he was amazing he looked at me as a total patient and now that he's gone they tossed me to Ayesha Sheikh and she is so cold and uncaring. I have been begging for an iron infusion (all tests back that I need it) and she has informed her nurses to tell me no. I have tried to call and sent messages through the portal and am still being blocked by her nurses. They've been told to tell me that I'm being kicked back to my PCM and if my symptoms get worse to go to the ER! I was hopeful that as a woman and especially a woman of color in this country she would be different but boy was I wrong. If you see her name as your new hematologist, run. I am going through any and all channels to report her because healthcare is already subpar and she's just adding to the failing system. I hope when you need care and have to fight for your health you get the same crappy halfbutt treatment you offer. And do not post that generic link that you all post to everyone and then not do anything just trying to make it look as if you respond to all comments and take them seriously. I've already been there as well as patient relations....DO SOMETHING!

Dr. Wilson and her team have been helping my family for a decade. We've been happy with them and…read moretheir care. They are active in checking in and following up on things for us.

Clean clinic and friendly staff. Very efficient. Nuses . Small clinic but over all not bad. I came…read moreearly but was not able to be seen early since Dr not in till 10 and other patients before me. But that's fair.

Can't believe the review from five years ago is still being read. I have been remiss in providing…read morean update. Since this five years ago old review, BS&W Clinic in Harker Heights, they have done a 180. What a change! Not sure if they take Humana Insurance or not, but they give quality care to their patients. So, feel confident in using any or all of the BS&W clinics in the area!!!