We called A-Able Appliance Service on August 22 at approximately 8:10 am to request service for our…read morerefrigerator which was not cooling properly. Jon answered the phone promptly and asked several questions. He then said he would make a home service call within the hour to evaluate the problem. He arrived at within thirty minutes and quickly assessed that the cooling coils were iced and frozen. He gave us instructions to de-ice the coils by powering off the refrigerator for 24 hours, keeping the doors and drawer open, restoring the power and readjusting the temperature controls after 24 had passed. He further noted that should this process not work, he would return within thirty days at no additional service cost to reevaluate the cause of the problem. We are pleased that the procedure as described worked and the refrigerator is working perfectly. We were impressed with Jon's professionalism, knowledge and responsiveness and would definitely recommend A-Able Appliance Service. Catherine & Gary Jordan Middletown, CT

Jon came out to look at my refrigerator. Was here less that 2 minutes, said parts, (which parts?)…read morewould be about $250-$400. Said he would call back with a quote in a few hours. He made sure I paid the $125 service charge before he left. That was 2 weeks ago.

Mike saved the day and our old washing machine! He got here as soon as we called his office. We…read morethought we were facing the dreaded buy a new washer since ours is one of the old ones. But Mike assured me it's nowhere near the end of its life, it just needed a small part replaced! He had the part in his truck and was done in less than an hour! Let Mike save your day! Regina Madison Manchester

Mike showed up 7/24/21 to inspect stove with non working burner. Said would order part and return,…read moreprobably in a week. Charged me $85 for doing nothing else. After that never saw him. Traded calls constantly with him once in a while saying was ordering the part. It's now 5 plus weeks and sometimes his phone had a message that he was not taking calls for a week or like now for two weeks until 9/15/21. He's not licensed with CT Consumer Protection and is only a tradename. I'm out money with no working stove burner. WIll have to call another service to do job he said he would do but blew me off.

easy doing business with. delivery went well. purchased a new range, took away my old one, came…read morewith the cord that I would have to purchase if I went to a box store, No charge for taking the old stove away that box stores don't do. I have been doing business with them since Jim's dad owened it and that was back in the 60's.

Terrible customer service and they never get back to you and/or deliver on the things they…read morepromise!! Save yourself the time and the trouble!

I'm always a bit nervous when trying to find a repairman. I got lucky on a Google search when I…read morefound Chuck. Called about my non-functioning oven on Wednesday and he came over Thursday morning. Checked it out and told me he could fix it, but with the price of the part, I would be better off spending a couple hundred dollars more and just buying a new stove. Even told me that Lowe's is having a sale right now, and said that I could call him if I had any questions. An honest repairman, who put the customer's good over money in his own pocket!

What can you say about a guy who listens to your problem over the phone, figures out the best…read moresolution, and takes the time to recommend that you get a new appliance without a service call? I'll say this about Chuck. He may have lost a little time with me on the phone call but he just gained a customer for next time when I need that service call. Thanks Chuck!

Fred is one of the best appliance repairman I have ever worked with. He is punctual, honest, hard…read moreworking, and gives his best assessment of a repair vs replace on every call. My parents have also highly recommend him and appreciate his over the phone diagnosis based on his extensive experience of appliances.

Fred exemplifies professional courtesy. My samsung refrigerator stopped working. He attempted…read moretrouble shooting over the phone to no avail. After a couple of trips out (had to order a part) problem fixed at a fair price. One draw back is the wait, but as he explained he's a one man operation. Well worth it. He will be my appliance repair go to in the future.

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

I called AAA appliance repair to come take a look at a refrigerator that wasn't getting to temp in…read morethe freezer. When I called they were not interested in the model # of the fridge and said they would send a tech the following day. I was met with a rude tech who came to my house, opened the freezer a few times & said he thinks it's the control board. At no point did the tech pull the fridge out of its cubby, at no point did the tech inspect the fan or wire harness for the freezer, at no point did the tech even look at the control board which he claimed needed replacing, all he did was open my freezer & confirm what I already knew (that it wasn't getting cold) he said he would see if the control board was still available/discontinued & would follow up. They called this morning to let me know the part was no longer available & nothing could be done. I paid $100+ for absolutely nothing, AAA appliance should have taken my model number over the phone when I had first called for service and tried providing it, had they done this they could have come to the same conclusion (parts not available) without scheduling a tech. Beware consumers, this companies schtick is making money off of "diagnostic inspections" which in my instance should've been avoided as it was completely unnecessary due to unavailability of parts.

Awesome so Happy…read more Washington machine had issue. Took pics of part leaking and model number. Easy park, go in , super nice guy looked up part had in stock told me about installing it. Everything worked out perfect. Spent little on part which was exact part NOT A CHEAP KNOCK OFF- THE REAL PART. DEF GO BACK IF NEED TO. Saved $700 if I had to replace machine new. When you can do it yourself for a whole lot cheaper gotta do it. Thanks

Every part I have ever needed i was able to get here . And that's a lot of parts. I highly…read morerecommend this business.

Terrible Customer Service - Stay Away at All Cost…read more I had a repair service scheduled with this company for my oven and dryer. Of course, no one arrived at my house in the window that was scheduled. I placed a call to the company as the arrival window was closing and left a message being that one no answered the phone. I eventually received a return call after the arrival window had officially ended, stating the repair person was going to be late (No Sh*t, Sherlock!). However, I am not writing this negative review due to them not showing up; I am writing this review based on the horrible attitude of the person calling me on THIER missed appointment (I believe her name is Danielle). I can tell in her voice from the start, the whole situation sounded as an annoyance to her, and her time could not be wasted on my frustration that they had wasted my time (rather ironic). This is not how you treat customers, and unfortunately, this is what one runs into much too often in the home repair industry. I will be happily updating this review to provide the name of a reputable home repair company once I find one, so others reading this have the option to call them instead!

I had some issues with my washer and called Ace for a service call. I was scheduled within a day,…read moreand the tec was professional and fixed my washer when he came out. I would highly recommend Ace for any appliance repairs! Great local business, and highly professional!