Therapy on my shoulder. I have arthritis in both of them. The therapist does a good job and it only…read moretakes an hour or a little less to get things done! Diana is a very nice and friendly lady to deal with also. The young therapist that takes care of me is also nice and seems to like his job. The ladies at the front desk are very cordial and always say "hello":when I walk in. I do hope my therapy will help out with taking away some of my shoulder pain. Of course, I can never get rid of arthritis, but I think the therapy will help tremendously with problem.

This is yet another story of how the front desk of any facility can make or break their reputation…read more Bear with me. I was a past patient at this facility in Hemet for physical therapy after TWO knee replacements, in 2017 and 2021, both cash pay with excellent Physical Therapists and front office staff. Wow, things have really changed here. I called July 29, Aug. 7, Aug. 8, Aug. 15 with questions to see a therapist again, cash pay. Office staff at this specific office instructed me twice to leave a voicemail for the office manager (?). I never received a response. I went to the office today in person and explained my situation, including how I never heard back from Ms. Sprinkles. The receptionist told me she does not come into the office. I stated that I didn't mind that, but I never received a call back to answer my questions, etc. She repeated herself and stated, "I SAID......! Do you want me to make you an appt.?" I said I was confused about the lack of a call back and what it had to do with her not physically being in the office. She repeated herself again, getting a little more annoyed at having to do that. I asked what Ms. Sprinkles not being there in person had to do with responding to my voicemail, for the third time and whether she no longer worked for the company. She said she doesn't ever respond to voicemails because she is not physically there. I asked why I was instructed to leave those messages then. She stated, "Do you WANT to make an appt.?" Didn't ask if she could answer questions about the office or therapists. Nothing. Just said, "I am just the receptionist." So, her only job is to sit at the front desk, answer the phone and make appts.? Wow, that is some customer service! I said it seemed like the office didn't want my business. No response. So, I'm going elsewhere and would be remiss if I didn't share this fall from grace. So sad.

I loved my experience at WAV. I worked primarily with Dr. Jenna--she is very skilled,…read moreknowledgeable, caring, and a joy to talk with. I also got to work with Dr. Scott Parrish--he is excellent! For my gyrotonics/exercises, I worked with Wendy, Eric, Beth, and Alicia Parrish--all of them were wonderful, contributing different valuable perspectives as they guided my movements and recovery. Selah and Emily at the front desk were always very friendly, hospitable, and helpful in scheduling. It's a well-organized business and a great place to be! I'm grateful for all they did to get me going again after my surgery. Highly recommend this practice.

Spoke with Laurie - the office manager - who argued with me and would not let me speak to the owner…read more- Holly - Holly told me that they took Medicare - and so I contacted my Dr to get a prescription - When I called Laurie to confirm that the prescription was faxed over - she said that the prescription was not received- I went to the Dr and picked up the prescription and then went to the Therapy office to drop off the prescription - Laurie took the prescription and was not communicative - when she would not respond to me - I opted to leave and call the following day to set up an appointment. When I called back - again, Laurie was uncommunicative. And she said that they did not take my insurance, whereby she wanted to argue about what had happened the day before. I asked to speak to Holly - the owner - and was refused. I would not have spent an hour to go to my Dr and then over to their office, had I been told that they didn't take my insurance.

Layla really help loosen up those tight muscles, she is nice, friendly and she have an excellence…read morecustomer services

When my neck was hurting from constantly working at the computer I had a session with the MD and it…read morehelped tremendously! I feel great and can return to my tasks pain free. Thanks Bridging the Gap!!!!

Rausch has been instrumental in my recovery from a cervical (neck) c5/6 injury. Dr. Dani is a…read morerockstar - knowledgable, friendly, professional and deep in expertise needed to exercise and strengthen the muscles needed to get me back in the surf. Progress has been amazing. Cannot recommend highly enough.

Dr. Dani took such good care of me after I came to her postpartum! I was in so much pain and after…read morejust a few sessions I felt significant improvement. I'm so grateful that I was able to see her and will continue to do so

I have been dealing with lower back pain for a couple of years due to a curvature in my lumbar…read morespine, as well as chronic neck pain from a rear-end accident years ago. As a chiropractor myself, I understand the importance of finding skilled, knowledgeable doctors whom I can trust with my own care. I found South OC Chiropractic through Yelp and called to make an appointment. From the very beginning, the process was easy and organized. The staff guided me through uploading my insurance information on their website, verified my benefits, and called me the next day to schedule my appointment. I feel very fortunate to have Dr. Drakes as my primary chiropractor. He is courteous, patient, kind, and extremely knowledgeable. He recommended a combination of chiropractic adjustments and decompression therapy, which has been helping tremendously with my lower back and neck pain. I also had the opportunity to be treated by Dr. Hamilton while Dr. Drakes was away, and I was equally impressed. Both doctors are kind, caring, knowledgeable, and highly skilled chiropractors. The entire office is clean, organized, and welcoming. The staff is always friendly, gentle, helpful, and genuinely caring. I actually look forward to coming here because I consistently leave feeling better physically--and happier too! As a fellow chiropractor, I can confidently vouch for South OC Chiropractic, its doctors, and its wonderful staff. This is a place where you can find not only pain relief, but also a caring environment that helps relieve stress and makes you feel well taken care of. Highly recommended!

I highly recommend South OC Chiropractic. I personally see Dr. Drake, and he has been instrumental…read morein helping me manage pain while also educating me on what my body needs to function better long-term. He doesn't just treat symptoms, he takes the time to thoroughly review X-rays, explain what's going on, and create a personalized plan focused on movement, strengthening, and core stability. His guidance on exercises and overall body mechanics has made a noticeable difference. I also have to share that my husband is now a patient as well, which if you knew him, you would know is nothing short of a miracle that he would seek medical chiropractic care. After hearing me speak so highly of Dr. Drake and seeing how clearly my pain improved, he decided to give it a try himself. Now he reminds me when I am overdue to make my appointment appointments with Dr. Drake! I really appreciate the excellent one-on-one care and the time Dr. Drake spends making sure I understand the "why" behind the treatment. If you're looking for a chiropractic office that takes a comprehensive and educational approach to care, this is a great place to go.