Therapy on my shoulder. I have arthritis in both of them. The therapist does a good job and it only…read moretakes an hour or a little less to get things done! Diana is a very nice and friendly lady to deal with also. The young therapist that takes care of me is also nice and seems to like his job. The ladies at the front desk are very cordial and always say "hello":when I walk in. I do hope my therapy will help out with taking away some of my shoulder pain. Of course, I can never get rid of arthritis, but I think the therapy will help tremendously with problem.

This is yet another story of how the front desk of any facility can make or break their reputation…read more Bear with me. I was a past patient at this facility in Hemet for physical therapy after TWO knee replacements, in 2017 and 2021, both cash pay with excellent Physical Therapists and front office staff. Wow, things have really changed here. I called July 29, Aug. 7, Aug. 8, Aug. 15 with questions to see a therapist again, cash pay. Office staff at this specific office instructed me twice to leave a voicemail for the office manager (?). I never received a response. I went to the office today in person and explained my situation, including how I never heard back from Ms. Sprinkles. The receptionist told me she does not come into the office. I stated that I didn't mind that, but I never received a call back to answer my questions, etc. She repeated herself and stated, "I SAID......! Do you want me to make you an appt.?" I said I was confused about the lack of a call back and what it had to do with her not physically being in the office. She repeated herself again, getting a little more annoyed at having to do that. I asked what Ms. Sprinkles not being there in person had to do with responding to my voicemail, for the third time and whether she no longer worked for the company. She said she doesn't ever respond to voicemails because she is not physically there. I asked why I was instructed to leave those messages then. She stated, "Do you WANT to make an appt.?" Didn't ask if she could answer questions about the office or therapists. Nothing. Just said, "I am just the receptionist." So, her only job is to sit at the front desk, answer the phone and make appts.? Wow, that is some customer service! I said it seemed like the office didn't want my business. No response. So, I'm going elsewhere and would be remiss if I didn't share this fall from grace. So sad.

I loved my experience at WAV. I worked primarily with Dr. Jenna--she is very skilled,…read moreknowledgeable, caring, and a joy to talk with. I also got to work with Dr. Scott Parrish--he is excellent! For my gyrotonics/exercises, I worked with Wendy, Eric, Beth, and Alicia Parrish--all of them were wonderful, contributing different valuable perspectives as they guided my movements and recovery. Selah and Emily at the front desk were always very friendly, hospitable, and helpful in scheduling. It's a well-organized business and a great place to be! I'm grateful for all they did to get me going again after my surgery. Highly recommend this practice.

Spoke with Laurie - the office manager - who argued with me and would not let me speak to the owner…read more- Holly - Holly told me that they took Medicare - and so I contacted my Dr to get a prescription - When I called Laurie to confirm that the prescription was faxed over - she said that the prescription was not received- I went to the Dr and picked up the prescription and then went to the Therapy office to drop off the prescription - Laurie took the prescription and was not communicative - when she would not respond to me - I opted to leave and call the following day to set up an appointment. When I called back - again, Laurie was uncommunicative. And she said that they did not take my insurance, whereby she wanted to argue about what had happened the day before. I asked to speak to Holly - the owner - and was refused. I would not have spent an hour to go to my Dr and then over to their office, had I been told that they didn't take my insurance.

Layla really help loosen up those tight muscles, she is nice, friendly and she have an excellence…read morecustomer services

When my neck was hurting from constantly working at the computer I had a session with the MD and it…read morehelped tremendously! I feel great and can return to my tasks pain free. Thanks Bridging the Gap!!!!

RONI IS BACK!!!! If you need a massage, she is the absolute best. Also, Dani for PT has been a…read morelifesaver!

Very impersonal service. A new therapist almost every visit. My new PT said I was behind schedule…read morefor my progress.

I highly recommend South OC Chiropractic. I personally see Dr. Drake, and he has been instrumental…read morein helping me manage pain while also educating me on what my body needs to function better long-term. He doesn't just treat symptoms, he takes the time to thoroughly review X-rays, explain what's going on, and create a personalized plan focused on movement, strengthening, and core stability. His guidance on exercises and overall body mechanics has made a noticeable difference. I also have to share that my husband is now a patient as well, which if you knew him, you would know is nothing short of a miracle that he would seek medical chiropractic care. After hearing me speak so highly of Dr. Drake and seeing how clearly my pain improved, he decided to give it a try himself. Now he reminds me when I am overdue to make my appointment appointments with Dr. Drake! I really appreciate the excellent one-on-one care and the time Dr. Drake spends making sure I understand the "why" behind the treatment. If you're looking for a chiropractic office that takes a comprehensive and educational approach to care, this is a great place to go.

I recently moved to OC and seeking a good chiropractor. On the recommendation of a fellow Laguna…read moreWoods village I am now seeing Dr Hamilton. He is thorough and detailed oriented. Coincidentally he is acquainted with my LA county chiropractor. His office also has a wonderful massage therapist