I first met Dr. Gonzales on May 9, 2024; to inquire about several procedures I wanted to have done, I am 62 years old, and I was very skeptical and nervous about getting the surgery done. But, from the moment I walked into his beautiful office, I felt a sense of peace. It's a bit nerve wracking inquiring about having surgery, but this office felt right for me. Ashely in the front was so warm and welcoming. The check-in process was smooth and no sooner I was being called by Dr. Gonzales, nurses, Cindy and Karla amazing knowledgeable ladies. They walked me to the back, spoke with them about what I wanted to get done, and she took some photos. Soon after, I met Dr. Gonzalez, he has such a personable and charming personality that I knew he was going to be the one to do my procedure, he explained the whole procedure in detail and how my body was going to look after all is done. I asked him about how painful it was going to be, he explained that if I followed his instructions after surgery and took my meds, I would not have any pain. Following this, I was escorted by him to his Patient Coordinator and Office Manager. She explained how soon the surgery could be done and what the pricing would be.
I was scheduled on July 18th, for surgery and it was the most pleasant experience I have had. I followed his instructions as he told me and took my Meds and he was right, no pain at all. Another thing I would like to share, if you have any questions after hours or during the weekend you call their office and in 10 to 15 minutes one of their nurses will return your call. I tell you Dr. Marco Gonzales staff truly cares about your needs his staff is so professional, knowledgeable and patient-centered. I'd interviewed 2 other plastic surgeons here and 1 in Las Cruces NM they were like used car salesmen no professionalism and most definitely not patient-oriented. I also want to share that I was 167 lbs before my tummy tuck, I'm now down to 145 lbs in 8wks and my body looks fabulous as well as my BBL I feel like a different person just more beautiful. (LOL)
THANK YOU Dr. Marco Gonzales and staff, Karla, Ashely, Frida, Cindy and Amy and the rest of the staff I didn't get to meet all of them for making this entire experience an unforgettable one, you all are an excellent and amazing team. Doctor Marcos Gonzales is the doctor to go to here in EL Paso, Texas. Don't look no more, we have the best in El PASO. GOD BLESS !!! read more