When I was searching for a wedding dress, I found Hera Bridal online and contacted April via email…read moreto set up an appointment. She was so sweet over email and worked with my schedule to set up an appointment timely as I was finding a dress just a few months out from the time of my event. Upon entering Hera Bridal the day of my appointment, I was instantly in wedding dress heaven! The studio itself is so cute and there were so many wedding dresses to choose from. April had soft music playing in the background, and everything you'd dream of having in a wedding dress shop from an adorable area to try on the dress, to a bouquet of flowers to give you to hold as you envision yourself in a dress walking down the aisle. April worked with me and my budget so graciously so that I could truly have my dream wedding dress for our wedding!! It was God's providence that I landed upon this boutique, the dress I chose was only the second dress I tried on. April is contentious, kind, and so sweet. Thank you again for everything!

First of wanted to say that April does a wonderful job in making sure the brides feel special from…read morethe initial communication to the delivery of the dress she is amazing. I truly appreciate her flexibility with my initial appointment as I was traveling a couple of hours just to try on some dresses. Throughout my appointment she was super supportive and offered different options/tailoring ideas for the dresses which was an option I didn't receive at other bridal stores. She was also super patient as it took me about ~5-6 dresses to find the one! Also! April made sure everything was clean and sanitized during my appointment! During my wedding day I felt like a total princess! Totally recommend Hera Bridal to all the future brides!!!!

Service was impeccable. Alyssa was so helpful and accommodating when it came to trying to pick out…read moremy dress. I actually picked a dress and within 24 hours. I had second thoughts. I called her right away and asked if I can come back and try on some additional dresses and return the dress. She scheduled me appointment for this Saturday and I am so grateful. They're willing to work with you and try to make your special day. Perfect. I will definitely be recommending this shop!

Unfortunately I did not love my experience here although I did purchase a dress. The initial…read moreappointment was a little off-putting, I tried on a few dresses and I did find one I liked, but I never felt the welcoming bridal dress experience I've seen with friends. I was new to town and I had to come alone and it almost felt like I was an annoyance at my appointment. There was nothing that made me feel special. When I purchased the dress, the stylist had a tip option and I declined because I planned to pay tip upon dress pickup after ensuring everything was okay (20% on a $3000 dress is not cheap). As soon as I declined initial tip, the stylist would no longer make eye contact, didn't provide any other information about pickup, I had to ask all questions myself, and made it very clear she was upset about not receiving a $600 tip on a 1-hour experience that never felt special to begin with. Because my wedding was 6 months out of purchasing a dress, I was told I needed to pay a $300 rush fee to get it in time (by September) with a November wedding date. The dress ended up arriving in July, 2 months earlier than planned with the rush fee, so I felt cheated out of $300 on an unnecessary fee. When I inquired about why I had to pay the rush fee when production was running 2 months ahead of schedule, I was told I should be happy and this is 'great news' and they will not refund or credit the unnecessary fee I paid or reconcile the situation in any way. I decided to let the rush fee issue go and then I requested an appointment multiple times to pick up my dress and I was ignored for days before I was finally booked on my 3rd attempt to reach out. I sent an email and never received a response or communication, just a generated message that my appointment was booked; very stressful to say the least. When I arrived to pick up my dress, another bride was picking up her dress before me with John, the alterations guy they apparently work with. I was never informed that he could meet you at your appointment and then immediately take your dress for alterations. It would have been nice to know this beforehand; I had to tote my dress around town and find somebody on my own and take a chance. I did work with a different stylist, Melissa on my pickup appointment, and she was very sweet helping me try on different veil options. I did end up leaving a tip with her because she was so kind and patient. All in all, I wouldn't really recommend this shop. You may be pushed into unnecessary fees and then gaslit and told it was actually a good thing with no option to meet in the middle to make things right. I also wouldn't really expect feeling like the experience is special or catered to you personally at all and even if you have a not so great experience, they will expect a large tip and then if you don't leave it on your initial appointment, they will completely snub you even after you just paid thousands of dollars.

Making the appointment was easy and no appointment fee. They do ask for a card ahead of time to put…read moreon file. They only charge you if you cancel appointments without enough notice which they explain before hand and I belief it's $50. After going, I can see why. You're the only one there with whomever you bring with you. It's a one on one appointment and you have all the attention. The place is small, but super cute and well lit and clean. She had asked my daughter ahead of time what she likes, and the staff there who was helping her had picked out some dresses for her to try on. She was great and spot on, we didn't buy here but the experience we all had was fantastic, I highly recommend this place.

Welcoming and friendly service. Believe the woman I spoke with was the owner. Good sale prices…read more Store is small and to my eyes rather jam-packed with a mix of casual and formal wear. Only spotted one or two items that appealed. For the most part just not my style. But from the number of years in business and positive reviews the Nest does have a good following. Can't believe that in all my years of visiting PG, I have never been in this store. Only found it because of a sandwich board sign on Lighthouse. Yes, old fashioned advertising still works!

Excellent personal service, more so than I've experienced anywhere else. I had searched for a…read morespecial dress for hours online and in the Bay Area department stores and small shops. No luck, but with Phyllis's help, found two at The Nest. They have unique casual clothes too. They do have sales every so often, sometimes as much as 50% off. Good place for prom dresses as well as jeans

Took my daughter here recently. Making the appointment was easy on-line. No $50 deposit or fees of…read moreany kind. You pick out dresses you like and take them in a fitting room where they help you put it one. You've got an hour and you can try one as many within that time. Nice dresses and staff was great, my daughter asked to try on a couple of dress off a mannequin and she was super nice about it. Brought my daughter in law and her baby and 1 of my daughters friend. Carmel by the sea parking is horrendous. Just might have to park a block or so. Recommend this place!

Best experience for finding a bridal gown. The staff was amazing and the selection was amazing!read more

Ericka was absolutely phenomenal. I came across her business through Yelp and sent her a message…read more She responded immediately and we scheduled an appointment. I needed a slip added to my dress as well as alterations to the length of my dress. Ericka matched the perfect color of slip. She was able to have the dress completed within 2 weeks after meeting her. Incredible! She is extremely talented. I loved how my dress turned out. I had zero complaints on the day of the event.. the slip didn't rise. I definitely plan on seeing Ericka for all future alterations and projects.

Ericka was incredibly friendly and helpful. I was late to get my bridesmaid dress fitted for my…read morecousins wedding. Ericka got me on her schedule and helped shorten and alter the v neck of the dress. It was extremely low cut and she worked her magic and made the neckline stunning. My cousin was thrilled and loved the way it came out as well. Thank you again Ericka! Will definitely call you for any future event attire needs.

Dresses are ok, if you're into the super-modest bride thing. I asked for a lower neckline and no…read moresleeves, and she scoffed before going back to find one. Also, she kept asking me impertinent questions on where I was getting married, to whom, to which sex, etc. Felt like she had to approve of all marriages she supplied the dresses for. I eventually stopped responding, and she stopped asking, but it was a very uncomfortable experience for me and my bridal party. I do not recommend these dresses, and I do not recommend the service.

Lyn deserves 5 stars and nothing less! She is quick in responsiveness, her selection is amazing and…read moreher pricing is reasonable! She is mobile and came out the same day we chatted. I was visiting Monterey with my mom and sister for a girls vacation and we got the cutest matching permanent bracelets. My sister and I got a double stack because she had such a good selection. Her service was amazing, she was super sweet and I would definitely recommend her! Thank you Lyn!!

She had a great selection and was super sweet! We love our bracelets and would definitely recommendread more

Carole came highly recommended for wedding dress alterations. I decided to go with her, as she has…read morea reputation for being the best..and she did not disappoint. She did an EXCELLENT job, in a very short amount of time. Not only is she incredibly talented, she is wonderful to work with! I enjoyed the experience and I LOVE my dress! The high quality work and attention to detail is truly remarkable. During our initial phone call, she took the time to answer all of my questions and didn't rush me. She didn't pressure me to go with her, made me feel comfortable and said she would be able to fit me in just in time for my wedding. My first fitting was such a positive experience! She is incredibly bright and insanely talented. She is friendly and personable. When I went to the second fitting to pick up my dress, I was truly stunned. I have never used the word "snatched" before, but she made me look "snatched". I never wanted to take my gown off. She transformed it into a work of art. My mom needed help when steaming my dress on the day of my wedding, and I didn't know what to do. I gave her my phone and had her call Carole. Carole was so kind and helpful and went above and beyond. I am so grateful for Carole! TLDR: Carole is absolutely AMAZING and will make you look and feel BEAUTIFUL on your wedding day. You will not be disappointed

Carole did an amazing job at putting a lot of love and care into fitting my mother's dress to my…read morewedding day. She worked with my budget and listened to what I wanted and made something I didn't even know what was possible happen. Her studio is very clean and gorgeous. She guided me on how to travel to Mexico with my dress and gave me the confidence to do so. I am so over the moon that I was able to wear my mom's dress for my mom and the rest of my family in Mexico. My mother could not be in the states for my civil ceremony, but with her dress she was as close to my heart as possible. Thank you again Carole.

Audrey has been an absolute pleasure to work with. She is professional & helpful. Audrey is easy…read moreto work with & I look forward to working with her for years to come. Great experience, great service. Thank you

Thank you for the opportunity to purchase the watch that I have long been seeking. Melina provided…read morean excellent and smooth acquisition experience. She was knowledgable about the characteristics of the watch and it was a very pleasant experience. I appreciated how promptly she informed me about the watch being available and was very responsive.