Ordered the spaghetti with marinara and it was extremely bland. I feel like the spaghetti sauce I use at home out of a can is even more flavorful at a fraction of the cost. Wasn't impressed at all. read more

Use to come here all the time for lunch years ago and finally went back today. Seems I didn't miss much, took them over 30 minutes to get food out, but did offer a discount. I'd understand if they were busy but there was my friend and I and 3 other people while we were there. Food was so so, service was lacking. Tried a new Italian place out East last week, probably won't go back here and go east from now on. read more

Horrible, got seated at a dirty table yet the one behind is clean. I sat down asked to be cleaned and moved to table behind. Then the hostess comes back and cleans it and sits another party. All while waiting. And then a waitress goes to that table and ignores mine. Got up and left and glad didn't look worth it. Gonna go to the pizza buffet next door looked way busier so probably better food. read more

The fact that anyone could be satisfied with this place is mind-blowing. We arrived and were stared at by multiple employees as we waited in front of the sign asking patrons to wait to be seated. None of the employees paid any attention to us. After 5 minutes of awkward standing we literally had to walk right up to the cash register and loiter in order to be seated. This followed by waiting 10 minutes to get menus, then two waiters both fighting to take our order, receiving no straws napkins or silverware, and being served someone else's food order. All of this awful service, unclean and unprofessional environment and I optimistically thought the food would have to be amazing, because how else could they still be in business? I was VERY WRONG!!! This was very very sub par Italian food. I tried to order a Chicken Parmesan and was warned by the waiter it doesn't come breaded..... OK never had grilled chicken parm, so I passed and got eggplant parm instead. This did no good. It was soggy over cooked and not very good tasting :( All the food seems like its precooked and just reheated in their pizza oven with a lot of poor quality cheese on top. Their bruschetta was equally bad. It was slices of low quality bread with low quality cheese, with a small bowl of the bruschetta tomato mixture on the side. I can and frequently do make a far better bruschetta at home. Nothing at all about this place was even passable as a "restaurant" I would not eat here again even if I was paid to!!!!! read more

I've tried and tried and tried again to give this place a chance. First visit we had a soggy mess of a pizza. I thought hey maybe next time, seeing how it seems to always be rather busy. On the next visit I had a baked pasta dish that was below average. I left feeling super disappointed and vowed to never return. Fast forward a few years and here I am, disgusted and disappointed. Baked ziti was plain Jane but the meatballs I added on and paid extra for? Gross. I am not sure how old they were or how meat even takes on such a texture but rest assured I've learned my lesson here. Our server couldn't have cared less about us and there were cooks being kicked out of the kitchen or harassed by another loud mouthed employee. If I was the owner I would be embarrassed. read more

Love this place! The food is favorite and I always want to stop by for lunch. I've never ordered something I didn't like and the salad is great. Everything is so fresh and always comes out hot. I usually try to avoid busy times because they don't have many servers so the place can get pretty dirty and the service gets very slow. Such great food though! read more

Our server Brandy, was great. Very upbeat, pleasant, and checked on us adequately. Low rating is due to waiting 45 minutes AFTER our "salad bar"... which the only thing on it, is a mixed greens salad. The cucumber was either old or frozen at one point. The red/purple onion had definitely been frozen at one point, and the Italian dressing tasted watered down. Back to the 45 minutes ...for a calzone, that wasn't fully cooked and fettuccine carbonara. We were told the kitchen ran out of sausage.... Italian restaurant that runs out of sausage. On a Friday night?? How does that happen? Oh and the toasted "garlic bread, just toasted bread with a few flakes of parsley. No garlic. Doubt we will be back. read more

Staff is always friendly and food is cooked to order. They also offer delivery which comes in handy. We tend to order delivery from them. If you dine in, you can add a salad bar trip for $1.99. Food is great and we have never had a bad meal. read more

They claimed to have a salad bar, but it was very limited. The food was pretty good, but the ambiance was not so great. Nothing great or memorable. Probably won't go back. read more

The food is excellent however the service is atrocious. We order delivery and have not had an issue until 2-9. Called in order and delivery was 30 minutes late and when the driver arrived he stated that they wrote the credit card number down incorrectly and asked that I call. I called while driver was standing in my home and gave the number which they had mixed up 2 numbers. The driver left only to return 5 min later stating I had not called. Showed him the calls on my phone and he called from his phone. I was on hold from the drivers phone for 12 min and grabbed my personal cell and called them again. They proceeded to take the card again and I was on hold 15 min while the ( very nice ) driver was standing in my home. I was finally told they had to put in new credit card paper. When I complained about the issues there were no apologies only attitude. Please note food is always excellent and the driver was very kind and polite and apologetic. read more

Great mozzarella sticks, but I didn't like the chicken parmesan. The chicken was not breaded. It was the precooked and presliced chicken strips. It was really too hot inside the restaurant to enjoy my lunch. It was 105 outside, and I think they were having problems with their air conditioning inside. I might return if I am ever in the area again to give them a second chance. read more

The service was fine, the food was pretty lame. I got the gnocchi with chicken and the only edible part was the chicken. The gnocchi was either over cooked Or prepackaged because it was shaped like a noodle and not like a dumpling and it would literally dissolve when tried to eat it. read more

All of the food that we ordered was very good . I have been looking for a long time to find some good dessert pizza and this place definitely passed the test! The food was delivered quickly and was hot with no problems. The only negative was that it was kind of expensive but I found it to be worth the cost. read more

Wonderful Italian food! Love the lasagna, baked ziti and chicken Alfredo. We had Marchello's cater our 300 person wedding reception and dinner - it went off perfectly and people raved about the food! I highly recommend this restaurant and the owner, Mickey. Staff is also friendly and helpful! read more

They took our order for delivery and waited until the food was done to inform us we were "outside of their range" The person on the phone could not have cared less about her mistake. First and last time customer. read more

Picked up a small catering order of lasagna, breadsticks and Greek salad. Everything was fresh and delicious! My guests raved about the lasagna and salad. This place is a hidden gem in Wichita! I highly recommend them if you are hosting a party - super easy to warm your meal at home and serve fresh "homemade" dinner to your guests! read more

Have not found something I didn't like here. I have gotten the calzone and pizza and both were amazing! Very reasonably priced and waiters/waitresses are very good at refills for a drink. Best Italian restaurant in Wichita. read more

Marchello's is an old-school midwestern Italian restaurant, specializing mostly in pasta dishes with rich sauces. There are sandwiches and pizza too, but so far I haven't tried them. Don't expect anything fancy to look at, but don't let the atmosphere fool you. The food here is outstanding! The specials in particular are way more sophisticated than you'd expect from the location and decor. I can't explain why, but the italian salad dressing here is the best I've ever had anywhere. read more

Best Italian food in Wichita! Always friendly service! Don't waste your time at the chains when we have this treasure in our own city!

The pizza is good and so is the lasagna. It is very much what you should expect when going to an italian style restaurant. There is a good salad bar. I wasn't blown away by the experience or the taste or the service. read more

Good standard Italian food. Prices were very reasonable and most meals offered a salad bar. I had a pasta dish that gave a healthy dose of Italian sausage, chicken, and meat balls mixed with red sauce and angel hair. The atmosphere was a nice mixture of casual and classy. read more

I used to work around the area and loved this place. Lately, I've returned and found the food had gotten pricier but nevertheless, still yummy =] read more

Not sure there is a better Italian joint in the city. Reminds me of the old Angelos back when it was in its hay day. Everything on the menu that I've tried is awesome. Meatballs, pizza, lasagna, pasta, spaghetti, etc all top notch. read more

Food was OK. Unfriendly staff, terrible service! After being seated it took about 20 min just to get our drink orders in! Then waited a good 40 min for our food. Giving 2 stars because it was a good deal. But I would def NOT be going back ANY time soon. read more

Food was very hot and fresh! Couldn't find anything wrong with the place. It's like a little hidden treasure in the south side of the city. Glad I was able to eat here while intown for business. read more

If I could just rate the food it would be higher, the service was below average. Since it was our first time...(and maybe the waitress was just having an off day) ...the food was good and very reasonably priced we will be back to give it another try. read more

They are beyond overrated. This is easily the worst Italian food I've ever had and that includes tv dinners.

Food was amazing. One of the best places in Wichita for Italian food. Pasta was amazing and service was spot on. I would recommend this spot for anyone wanting a good affordable meal where you get more than you pay for. read more

Good food maybe better on service but the food is amazing I always get the chicken fettuccine Alfredo by far their best food they have I just wish they delivered out west read more

Hmmmm, where do I start? Let's see, I've HEARD nothing but GREAT things about this place, however I've EXPERIENCED nothing but HORRIBLE things about this place. We walk in and see a sign that says "please be seated", so we pick a spot and seat ourselves. The waitress that is at the next table gives us that "oh, God why did you sit in my section" look, she then proceeds to walk 10 feet away from us, but still well in ear shot and eyesight, and argue with the other waitstaff about how it is not HER turn to take my table, this argument goes on for about five minutes and we finally get a different, but just as off put waiter. If you have to argue over who's turn it is to take a table, maybe you should seat us yourselves. We already have a bad taste in our mouths so we are hoping the food will change that. We order a sampler platter on which it is PAINFULLY obvious that everything came straight out of a bag in the freezer, mozzarella sticks and jalapeno poppers that were soggy, and half breaded chicken wings. At this point we're thrilled. To make things better, I hear friendly chatter going on at the other tables between the waitstaff and the patrons, common things like "so how was your meal?, would you guys like any dessert?, is there anything else I can get for you?, how's about some more soda?". It made me feel special that we we're treated like second class citizens while everyone else was treated fairly. I work in the hospitality industry, I have for years, and the first rule is to make everyone feel like family, treat everyone the same, no matter what. It's called being professional, I don't know why this staff seemed to lack that skill. Our entree's come and my wife's is a non-edible version of eggplant parmesan with breading that is WAY too thick and a terrible marinara sauce with huge chunks of tomatoes in it. I had something called "Romano" which is a pasta dish, it was tolerable at best. We actually decided to bring the eggplant parm home to our dog, and that's not a pun, that's exactly what we did. It was less than what I would expect from a restaurant in a strip mall, which it is, and that says a lot. If this is the "best of Italy" as it claims, I feel sorry for the Italians. I could literally get better Italian food from the Cici's Pizza that was next door. Our waiter re-filled our drinks, when he returned we said "thank you" to which we got no response at all. As he saw that we were sitting for a while, he offered us some... no not dessert.... some take home boxes, which we accepted and were then told that out ticket would be at the counter. The staff, ALL of the staff, just hung around, behind the serving line, in the restaurant, outside, it was very un-professional, and disorganized. If the owner is "nearly always there" as another reviewer stated, he must not care much about the patrons, because his staff was a sloppy mess, in attitude and appearance. I'm not a complaining person, I can usually excuse almost anything, definitely coming from the same work background, where I know you have bad days, but every aspect of this was off. I usually tip in the 20-25% range, this time was a merciful 8%. This was by far THE WORST experience that I've ever had at a restaurant. And needless to say, I would not recommend this place to anyone. MAJOR LET DOWN! read more

While the food was fairly good when we finally received it, the service was so bad I will never go back. We waited 35 minutes for our appetizers, which I had to point out to the waiter, were sitting on the "order up" table under a heat lamp. Then we waited nearly another 10 minutes for our salads and by the time our entrees arrived, it was close to an hour from the time we were seated at our table. The kitchen and wait staff seemed way more interested in filling call in orders than taking care of the people dining in. Nearly every person on the waitstaff ended up in the kitchen helping, who I assume was the owner, prepare and package carry out orders. I saw several people looking around, obviously irritated, wondering where their orders were. The food is quite expensive as well and with such poor service, definitely not worth it. Don't waste your time or money. read more

We went to Marchellos and experienced the worst service we've ever seen anywhere. We waited over 30 minutes to order our meals and over another 30 minutes to get them. The food was OK but not great. The decor is dated and dirty. We will never go back!! It was an overall bad experience. read more

Ordered the Seafood Ravioli, which was pretty good, however, for $10 I received four ravioli. This entree isn't even on the lunch menu. I thought maybe I ordered a small instead of a large, NOPE. Needless to say I won't be ordering this entree again or going back due to the managers rude comments when I spoke with him. read more

Had a rough experience today. Ordered a small Caesar salad and two calzone's and drinks. The salad was a disappointment, smaller than a dinner salad with stale croutons for 4 bucks...okay, can deal with that. However, the calzone's were horrible, tasted like those hot pocket things you microwave. Ate less than half, waitress came by to tell us our check was up at the register, never looked at our plates and never asked if everything was alright. As we paid I told the waitress, who was also the cashier, that as a past waitress, I would recommend that when she see's customers leaving almost full plates she might want to ask if there was anything wrong. She just looked at me and said it happens all the time so she doesn't ask. Nice. She halfheartedly asked what was wrong and offered to "go find" the manager. Yeah, no thanks, don't stress yourself. Won't be back. read more

This is the best Italian food i have ever had, and I've been to Italy! I wont be going to olive garden anymore and get "meh" food. This place even has calzones! Only a good Italian restaurant would have a classic such as that. If you haven't eaten here you better stop reading this review and go there now! read more

You get what you paid. You won't have any meal it taste different than marinera or cream sauce with a ton of mozarella cheese. Even if you order the pesto sauce you will have this "creamy pesto" which is more cream sauce with a ton of mozarella cheese. However it's a cheaper place and the food isn't so bad if you are not expecting high italian flavors read more

I will NEVER go to Marchellos again! And it's a shame because their food is very good. But this is the second time in a month I am leaving without getting service. They don't have enough wait staff. They had one waitress working who was also the hostess and the table busser. Crazy. Sat for thirty minutes before leaving without so much as a drink order. I am shaking I am so angry that I fell for this again. Terrible customer service. read more

Worst service ever took 15 minutes to get waiter to take our drink order 15 minutes later we got our drinks and got to place our order 1 hour later we got the food 2 sandwiches 1 bowl of soup and 2 pasta dishes food was ok waiter came by 1 time told us our food will be out soon asked if we want refills we told him yes he went to a different table went and filled the ice machine 10 minutes later got food no refills the food and service is getting worse we will never be back read more

This place has always been a favorite for my wife and I. We tried it one valentines day, and keep going back. The canneloni is our dish of choice on most occasions. The blend of cheeses they use is exquisite, and you can even add your choice of meat to order for a more balanced plate! read more

OH MY GEE!!! This place is EXCELLENT!! Our favorite place to get Italian food! The spinach dip...is the best I've ever tasted (and my husband and I have tasted a lot) EXCELLENT EXCELLENT EXCELLENT!!! read more