Honestly it is a nice quite environment Clean,Safe but the…read morerent constantly raises I started out paying 1400,it has jumped to nearly 2000 I had to move out due to the increases

While the actual apartments here are nice, do not live here because you will just end up having to…read moremove like me. The management of this property is insane... Nicole is awful and ruins the residential experience completely. Many of my neighbors are leaving for similar reasons. The trash situation is insane. There is a 50 dollar fine for leaving a box outside your door, my experience was that I hurt my ankle and couldn't carry the box across the complex to the recycling. I left a note on my door and didn't think much more. The office is charging 50 dollars for this. I called and explained and a guy was understanding and said he would waive it. THEN NICOLE COMES ALONG. She decides to press the fee. Absolutely insane that leaving a box - for all of 5 days - is 50 dollars when I left a note explaining I was hurt. Do not live here Nicole will ruin it. Further, they fine you for anything even if she tells you something different. She will tell you to do something then if you do it you get fined by the office. I recommend Creeks Edge!

I've lived at TIMBERS for five years and have loved it! My apartment is spacious, and the setting…read moreis beautiful - park-like, not row by row of identical buildings. The grounds are nicely maintained, especially around the office building and the pool. The package concierge service is very helpful for residents who work days and don't want packages left at their doors. And the trash pick-up service four nights a week is really with the $25/month. The mixture of 55+ and children is a plus for me; I enjoy having the children around. I also enjoy the multi-ethnic residents. My neighbors have all been wonderful though I am the old lady in the building! Maintainence staff and office staff are very responsive to any request I've made. I dread the time when I can no longer live alone and have to go to "the old folks home"! Timbers has been my heaven on earth!

We have been living here for over 2 years. Staff is…read moreresponsive and kind. Neighbors are helpful and friendly. We are in a 3 bedroom and the rooms and closets are spacious.

Has gone downhill since new property management company took over. Very expensive. Also, pet…read moreowners beware because you will replace carpeting regardless. It's a common practice for them to replace carpeting in apartments if you have a pet.

the apartment homes are beautiful!! I have enjoyed living here for this short amount of time! I…read morehope that throughout the colder months, they still do community events, during the day as my roomies and I work night shifts! spacious closet, bathroom, balcony & living room is definitely my favorite !

This American Landmark property, they took over in July 2022. The property manager and the staff do…read morenot care about the property or the residents. We have had issues with them from poor landscaping, dog poop on sidewalks and in the parking lots , (huge piles). All the way to having vagrants living in the stairwell, running drugs, and being arrested and trespassed, to them coming back in the building, and threatening residents, and the property management and American Landmark did nothing to resolve the issue. I had to contact the police. And then we've had issues where our renters insurance not showing on the resident portal. And from speaking with other residents this was a known issue and we confirmed that the manager was aware but they had the assistant manager calling individuals and threatening to charge them penalties and fees if the insurance was not posted. Overall: On a good day this staff is condescending and on most days, their actions show they do not care. We had over 20 vehicles broken into in one week. The parking lot lights were out. Residents stated to the police that they had informed the property's management team that they had been out for months. We weren't asking for a guard to be posted. But we do have a resident portal and it allows the property management team to send out alerts or communications to residents. The prior manager and team, would send out alerts stating "please make sure your vehicles are locked, windows up, and remove all valuables, to limit damages to vehicles from thefts." We only asked them to send out alerts or communications so residents are aware of issues. And they continued not to send out alerts unless it's how to use their payment system or to alert you to pay before the 5th. They only care to add anything to your bill, we have to pay a fee for the trash fairy, and we have to pay a fee for a dumpster, we have to pay for the package lockers(and many packages are stolen from being left out). They have let this property decline and it is so sad. As we have seen many of our fellow residents who've lived here for 3-6 years rapid leave with the deterioration of this community. See the photos attached for reference.

AMAZING!!!! I was assisted by Boban Ristov. After selling…read moremy house I needed to find a place and stay local. Boban has made the process easy and hassle-free! He answered all of my questions, and followed up with me. I am very pleased with his excellence! The apartment complex are very nice, and clean. I love the high ceilings, and how convenient the location of the apartment complex is! I would recommend The Element at Stonebridge. Thanks so much to the entire leasing office team! Everyone in there is so helpful!

After many years of managing my own properties, I decided to go take some stress off of my plate by…read moreletting Candice manage my properties in Woodlake and Short Pump. I had no idea of the amount of time I have saved over the last year. MONEY WELL SPENT! Candice and her team are knowledgable, friendly and even responds to email/text inquiries in a timely manner. I highly recommend these guys especially if you have a family, just starting out as a landlord or tenant, or just tired of being a landlord. Thanks again Candice and RVA!

After a few years we have had RVA and Candice manage your property and we thought everything was…read morebeing taken care of but we are finding out that the repairs that we paid for were not done. Thousand spent on repairs that were not done either correctly or at all. My view of how my property was managed has changed and I recommend anyone thinking about RVA to move away and if you do read the other reviews they might just have a better experience than I did but I don't think they are all true.

My son recently rented an apartment at The Point at Beaufont. My son was coming down to a couple…read moreweeks left on his current lease and unable to find reasonable and suitable housing for him and my grandson. He works 70 hours a week so I was helping in his search. I have personally dealt with many rental properties but I've never seen people like Kelly and Tennile go out of their way to assist someone looking for a new home. I can't thank you enough for everything you did to help my son and grandson. This mother who lives 3 hours away thanks you from the bottom of her heart. I highly recommend The Point Beaufont and Pegasus properties. They care about the people they rent to.

Maintenance has been great, however the gym needs a major upgrade. The treadmills don't work as…read morewell as the elliptical and 2 other workout machines are unsafe due to broken pieces.

I really loved my time at Trophy Club. I lived there for 15 months. The staff was really helpful…read more The maintenance team is really responsive. The only reason I left was because the people below me smoked weed and I hate that smell. The apartments are really pretty though.

What a great apartment complex! It's beautiful and has amazing upgrades. Love the real fireplaces…read moreand lake views. The staff is super nice and respond to concerns quickly! So happy to have found this place hidden in the middle of everything you could want. Thanks Donna for being so friendly and always making my concerns important. She gets stuff done!

New management from Angel on down is absolute lazy, greedy, polite, unprofessional, retaliatory,…read moretrash. The neighborhood is going down the drain. The property is targeted for theft of and in your vehicles. New residents are polite and inconsiderate of their pets and noise. Management will do nothing unlike previous management. I lived here for six years and one year back in 2014. I liked it so much I returned. Not again!

I have been living here since March 2023, and have had a wonderful experience so far! as soon as I…read moreplace a maintenance order they come within 12-24 hours. yes the apartments are older but they have done the work to keep them clean, homey, and welcoming. The amount of space for the 2 bed 2 bath is nice and they replace the carpet every time a tenant changes ( I think? I've just seen it done recently when people move out ) moving from a 1940s apartment in The Fan to this was an upgrade with dishwasher, washer and dryer and electric ambiant fireplace. PLUS there is a pool! I'm very happy here I hope you will be too!