BH Management is the absolute worst management company. The units are spacious, yes, however there…read moreis little to no upkeep and the plumbing needs to be replaced. Upon move in, I was given a completely different model than asked for. The unit was not clean and it was apparent that the walls had been hastily painted over in lieu of cleaning. The property manager does absolutely nothing except advise residents to call the non-emergency number if there is an issue. Broken mailbox lock? Call the police and report a break in. Are your neighbors stomping and waking you up at all hours of the night? Apparently there's nothing they can do even if it is outside of Chesterfield County quiet hours. Call the police. Did someone steal a package off your porch because the office refused to accept it? Call the police. Parking is not enforced so even though you pay rent, it becomes increasingly unlikely that you will be able to find a spot near your apartment on the weekend or after 7/8 PM. The maintenance staff is great! But these poor guys are overworked. They're also told to band aid everything so getting a new washer, drawer, dishwasher, toilet will take several maintenance requests. Now here comes the fun part. The price of rent that you agree on in your lease isn't at all reflective of the various charges they're going to tack on through Rent Cafe, which is essentially the only portal to pay rent and is down at least once every three months. They're going to charge you a $25/month fee for a valet trash service. A service that doesn't run on holiday's, holiday weekends and even holiday's you've never heard of! It is supposed to be available 5 days a week (Saturday - Thursday) and they're supposed to come to your door and pick up your trash. My neighbor and I are often skipped because the service is too lazy to walk down the steps. Do you want to bring a dirty trash can back into your house with the trash you put out the night before? Well, you have to otherwise the one good thing the management company IS great at is threatening you with an $85 fine for having a trash can outside of your unit past 9 AM. They also use a monthly billing service called Conservice that charges a monthly nonrefundable billing service charge that includes an inflated price of water that has magically increased since BH Management took over the property. Additionally, they purposefully raise rent between $50-75 on existing tenants to get them out so they can charge poor unsuspecting new tenants an astronomical rate for a run down apartment. Know that any "renovation" never goes to plan. The new stairs that you all see? We received a notice that said it was to be completed within 2-3 days and NO apartment entry during hours. Construction was completed within SEVEN days and they left the railing off walkways for two. Please see the pictures below. TL,DR: DO NOT LIVE HERE OR AT ANY PROPERTY MANAGED BY BH MANAGEMENT.

The worst management company ever. I had a nail go through my foot. A board from the stairs came…read moreloose. A year later,finally the stairs were replaced. I would call and email the manager unsuccessfully. Called the Regional office only to have them bounce me back to the property manager; who claimed "not to get my emails".Finally I reached out to the BBB. I rented at this property because of the location and proximity to my job. However renters beware : 1.Lease renewal increases of $45 to $50.00 without any improvements to non renovated units 2. $25.00 montly charge for trash removal. (Trash removal is listed as free in the brochure) They will claim "the first year was free due to the Grandfather contract rights and new lease, new $25.00 monthly trash removal fee." 3. $12 insurance charges, eventhough you submit proof of insurance. 4. The trash compactor hardly ever works on the weekend. 5. Most tenants do not curb or leash their pets 6. The snow will only be removed from the stairs,if you call the office.

Spacious well-appointed apartments, with the largest closets I've seen! Clubhouse is amazing, even…read morehas a golf simulator! Pool deck is great with plenty of loungers, grills and table seating. Staff is amazing and attentive, I love living here!

From the owner: In the vibrant heart of Richmond, nestled along the historic Monument Avenue, lies Triton Scott's…read moreAddition. This elegant new residence offers a seamless blend of classic charm and modern luxury. Just steps from local cafes and boutiques of Scott's Addition, and the culturally rich Museum District, Triton Scott's Addition provides a unique living experience with upscale amenities, exceptional services, and an unbeatable location, all within a short drive to downtown Richmond, VA.

AVOID EVERLEIGH SHORT PUMP 55+ Apartment Homes & All GREYSTAR-Managed properties…read more Greystar practices sub zero customer(Tenant=Resident) service!

If you have accessibility concerns or depend on predictable, safe access to shared spaces, do not…read morerent here. Residents with mobility needs, like parking close to your building, should carefully consider whether this community is equipped to support accessibility in practice, not just in marketing materials. Amenities advertised as year-round, including the pool and grill areas, have been inaccessible for extended periods with no resident-centered communication. Construction, closures, blocked pathways, noise, and limited access have created ongoing challenges for those who rely on consistent and accessible environments. The property also advertises itself as dog friendly, but the reality does not reflect that claim. Residents are told dogs should only relieve themselves either in a very small artificial turf dog area that is often unsanitary and poorly maintained, or off property entirely. Communication from management has often felt dismissive rather than collaborative when residents raise concerns. Instead of proactive updates, transparency, or efforts to minimize impact on current residents, the focus appears to prioritize renovations and new leasing over resident experience. If you value accessibility-minded planning, clean and usable shared spaces, respectful communication, and realistic accommodations for residents and pets, this is not the right place to rent.

Well I just wanted to say that this Monday labor day was a blast at the pool Mrs Clarice was so…read morenice and welcomed all to food and the pool area was decorated so nice really enjoyed myself

Maintenance is a real issue here. When I first moved in, the apartment had a problem in the…read moreelectrical panel, and it took multiple visits to repair the problem. A month ago, I put in two small repair requests, and no one has even come out to see what is needed to do the repairs, let alone tried to fix them. Emails to the rental office have been met with borderline rude replies or ignored completely. I lived here before under previous management, and this would never have happened under those people. It is a shame, because the apartment is in a good location, and it is a nice size with good amenities. My experience with this property has been marred solely by how badly they handle maintenance.

This place is the worst place i have ever stayed or my family . My boyfriend lives here and they…read moreare expectations vs reality . Nothing works and he just moved there last month . The cooling system doesn't work and make a loud noise if try to turn on there is mold everywhere and dryer has to go for 3 cycle to actually dry clothes and on the top of that they don't give a crap when you complain since he moved last month he has already complained twice but no response back or nothing i and him have lived in multiple apartments before but never have i ever seen this kind of situation when they are charging you almost $2500 in the move in . I go to spend time with him every week or two and boy every time i go there is something that doesn't work . He is a really nice and kind person so he doesn't believe in giving bad reviews but I will on his behalf. And he has not been able to bring his furniture in because there is a part of house which is like sinking structure so he can't even go to that area . Weeks two we were welcome with gunshots and girls gang fighting

If you spend a day over rent they will fine you, but they never maintain the apartments, and they…read moreare in very bad condition. I really don't recommend anyone to live here. They are a scam. The cameras don't work. They are only good for collecting rent and deceiving people. The people, they robbed me inside the apartments and they didn't have cameras to know who it was, their security is garbage for that reason and a thousand other reasons I came up with

The building alone is enough to make me gasp! Such a beautiful and historic building, and the…read moreupkeep is incredible. I love the details of the historical items that have been preserved with such care and respect. Everything from the rooftop to the sub basement has been detailed with upgraded technology amenities that are super user friendly and accessible. April from maintenance has been without a doubt incredible! She is super knowledgeable and passionate about the property and it shows. If you haven't seen the views from the courtyard looking upwards, it's a must! Love, love, love this historic building! Thanks for restoring and bringing this Richmond landmark back to its glory

I've lived here 18 months. In no particular order: 1. It is…read morea beautiful old building, with great views from the roof. Other reviews cover this pretty well, so I will skip it. 2. The building is adaptive reuse (which I hugely support), and the refit is mostly thoughtful and well done, but there are some unfortunate compromises: A. Windows do not open. Awning windows at the top of each opening would make the units far more comfortable, and healthier. Cooking smells really linger (the hood over the stove does not vent to the outside) and frying or pan grilling will often trigger the smoke alarm. (Yes, I did.) You can turn your HVAC to "Fan" and set it on "High," but it doesn't seem to make much difference. B. No outside ventilation for dryers. The condenser dryer works pretty well and is reputedly energy efficient, but it heats up the apartment and increases humidity. In the summer, I have to run the AC extra, to make up for it. I often hang clothes to dry on a rack instead. C. Lack of ADA access: I think the building is actually unafe for anyone with mobility issues. There are no automated or power-assisted doors to the outside, or to the mailroom, package room, roof, etc. I have seen a neighbor who uses a cane struggle with the exterior doors and get caught. 3. ELEVATORS. At least one of them is usually down. Sometimes all of them are down, although the reliability has improved. Still, they tend to shudder and shake and lurch. (I got stuck once and the elevator service didn't answer the call box. Fortunately the staff hadn't gone home for the evening, and they heard me ringing the alarm and were able to get me out within about 10 minutes.) The elevator doors are also very quick to close, and I saw a neighbor get caught and drop his groceries and nearly fall. 4. THE SMELL: As a dog owner, I really appreciate the indoor "dog agility" space, especially in bad weather. But it is not well designed: urine leaks from the artificial turf onto the concrete floor in the little lobby, pools there, and is left to dry. Ventilation is poor and the extraction fan is very loud. The dog park is not cleaned anywhere near often enough, and it stinks. You can smell it throughout the basement and ground floor, as well as outside the building. It's a lot worse in the summer. The staff try to cover up the smell with strongly scented diffusers, which are horrible for anyone with allergies or asthma (I have a friend who refuses to visit because of it). NOISE: Sound from other apartments is pretty reasonable, but of course your neighbors are luck-of-the-draw. I can hear everything that goes on in the hallways, but not much from the adjoining apartments. I hear nothing from the unit above me, ever. Street noise is not really an issue in my courtyard-facing one bedroom. If there's a tornado, I probably won't notice, the building feels that solid. 5. TECH The "smart" thermostat is erratic. It has never worked with the app and sometimes mysteriously turns itself off ("Unoccupied"?). If the internet is down, your smartphone won't open the doors. The Wi-Fi (included, nice) is run by a third-party provider, and when it went down on a Friday night, it stayed down until Monday morning. (This has happened twice since I've been here). 6. TRASH PICKUP: I appreciate that Landmark doesn't charge a separate fee for trash. The pickup service is mostly reliable, and if you do get skipped, the office staff will take care of it, as long as you let them know. 7. STAFF They are fantastic about most things. They are super responsive to repair requests, keep the place clean and tidy, and take security seriously. (Amber is my hero in that regard.) However, there are some building issues that they seem to have given up on (i.e. the smell from the dog park. Don't bring it up. They will get snippy.) 8. RENT INCREASES Lease renewals are weird: the rent for a 12-month lease was $336 a month more than an 11-month lease. The management company, Landmark, uses the RealPage algorithm to set their rates (I was told, and all my renewal documents did come from a RealPage email address). *The Department of Justice and several states' Attorneys General are suing RealPage for alleged price fixing and collusion to violate anti-trust laws. (ProPublica and the NYTimes are both covering the suits if you want to Google it.) That said, my last rent increase was 5.5%. That's higher than inflation or the expected market rate increase, but not as egregious as the 13.5% my previous building tried to charge in 2023.

filled out a application and paid the fee. It's been days and no one has called or email me. I also…read morecalled and emailed multiple times with no response. I wanted to live here but I guess they don't want people moving in since no one is working. Phone is always off.

update: after posting review I was contacted and was told that I could reach out to…read moreinfo@habitatamerica.com. I appreciate that it was explained that they had an overwhelming applicant pool. Unfortunately, I had already moved on and committed to another apartment complex.

I put a ticket in for the kitchen sink and toilet in the bathroom on April 2nd and here it is the…read more16th and it still isn't resolved. I've called numerous times and still to no avail. Complete joke of a rental property. As much as they charge for rent, this shouldn't be an issue at all.

My car was stolen from here and apartment broken into this month. If you're moving from out of town…read moredon't come here. They have no empathy, ly to your face about this being a good community. This complex is filled with giant coca roaches hiding in the foundations and terrible crime. In September stray bullets went through multiple apartments. They don't have surveillance in this community really. The gates that are supposed to keep residents safe have been non existent since we moved here. Mind u we only been here 6 months and its been terrible. Save the trouble the rent is too high for what residents have to endure. This is not a safe area. Police rarely catch car thieves and criminals so that gives the criminals a rush to terrorize unsuspecting tenants. Its so sad. I've never in life dealt with car theft and vandalism until I moved to this filth of a place. Old building everything painted over. My bathroom floor is sinking in. Oh just a heads up. If you are robbed the insurance they refer you will not cover your things or help you move. You can be robbed, hurt or potentially killed living here. Check this out the management will get mad at you for reporting it and say "well I feel safe from 9 to 5 lol meanwhile they live 30 minutes away from this trap. They will make you feel worse and definitely unsafe. Im telling you!!!!!!! Dont move here! Me and my family are paying for our decision literally!!!! Over 1000 dollars in damage to the car due to 2 tooth crack babies running around reckless tormenting any quiet civilian they can find. There is no surveillance in the complex its a death trap don't do it. If you do! Dont complain because I warned you! Facts! No surveillance no police ride thru. Completely unsafe! Piece of crap i would give it 0 stars