Reasonable pricing, very responsible. I am very happy with their service…read more They fixed some drywall in our bathroom. They were quick and efficient. The color match was perfect. Highly recommend!

The team was really responsive, showed up in time and delivered what they agreed to deliver. They…read morewere hard working and did a great job with my garage drywall job. Really recommend them!

Great quality, response time and fair pricing! Would highly recommend to anyone. Albert and Nathan…read moreare a great team and provide daily updates on the project.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

We had a major sudden leak with disastrous consequences and extensive flooding to the entire first…read morefloor of our beautiful home in Carlsbad. As luck would have it a friend went through a similar situation and recommended Command Restoration and they showed up right away to begin water damage mitigation and then they took me through an extensive restoration and remodel. Shout out to. Cameron and his whole team especially Tom, Jose, Alex, Chester they all did a fantastic job!

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

Absolutely amazing service. George cleaned the carpet in our movie theater room and exceeded my…read moreexpectations. He was on time, professional, thorough, and paid attention to every detail. He even moved heavy items to make sure nothing was missed. The carpet looks and smells so clean now. I couldn't be happier with the results and highly recommend him. Definitely one of the best cleaning services I've used!

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

We recently had water damage and used this restoration company, honestly one of the best service…read moreexperiences we have had! The work was done by Moses cleanly and our space looks brand new again. Highly recommended to anyone dealing with an emergency situation.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

As you read the response from EMS, please keep in mind, we paid them over $30,000 which included a…read morenew roof over our kitchen. Less than 2 years later we are paying over $50,000 to remove the poor work done by EMS and repair our kitchen for leaks in an area that never leaked with the old roof. A new roof should be water tight for more than 2 years. Are you willing to gamble on using EMS?

EMS gets 5 stars for communicating well and in a timely manner, being on time, knowledgeable, and…read moreprofessional. Jacob had a busy schedule the day we called and he made time to see the water damage situation and provided us with a quote by that same afternoon, WOW! Their rates are reasonable. We are very pleased with them, but opted to work with someone else, as our place is older and very particular. Jacob still deserves his 5 stars. We recommend EMS Restoration!

This is the worst company to have any work done! They took my mother out of her house for seven…read moremonths and still didn't have the job done when she was moving back in. They had to immediately throw in a toilet and throwing their beds because they were coming home! They are still working on her home after nine months now! The work is poorly done. There are hazards on the floor, including tripping hazards, which is very difficult for very elder lady. There are three elderly people at that house and two handicap people. They work they have done is poorly, and to say the least they ruined, very good furniture and my mother's side yard, which had brand new grass in it. They just trampled over it and threw material on it. They didn't care! They are horrible company. They have horrible workers who barely show up when they're supposed to. I know I've gone over there at 10:30 and nobody was there yet who knows if they ever showed up. They still only come when they want to. They still haven't gotten my mother's house finished! I'm still overcharged her through the insurance company, Allstate. These people have made their money and done very little work and what work they have done is atrocious! I don't think they could do a good job if they tried it. It's like they went to Home Depot and hired people from there! That's the quality of work we got with this company and their workers. It's a sad day. My mother just wants to have her home back and it be safe and at least up to the quality of products and workmanship that went into it before! Because they're giving her some shaker crap cupboards when they took out nutty maple what kind of crap is that now she has particle board! No, that's not right. That's not what they should've put in there! She deserves to have the same quality of wood going back into that house that was there before.! They can't even hear that they forced her to take in those particleboard cabinets. They gave her no choice they said no you have to take these. And since when does a company do that? I thought they would all be before helping my mother instead of trying to tell her things she has to do instead of what she should have! I will report this on many multiple places that I can put my reviews on. I will go to the company itself if I if necessary, but no, these will all be on all of the social media review places as many as I can get it on until this work is either done right to my satisfaction because my mother is at the point where she just says f---- k it, just get it done! They have stressed her out so bad.! it should only be a zero star rating!

I had an extremely disappointing and frustrating experience with Olympia. From the very beginning,…read morethere were red flags -- hidden fees, poor communication, and what I now believe were deliberate attempts to manipulate documents. After reviewing the paperwork, I noticed discrepancies that were never disclosed or explained -- including an overcharge of $1,557.56 for four days of dehumidifier. When I raised concerns, I was met with vague excuses and zero accountability. One individual in particular, Alex, stood out for all the wrong reasons. His behavior was unprofessional at best and downright unscrupulous at worst. He gave off a strong "shady alley guy" vibe -- dishonest, throwing out false estimates, and down right sleazy. I've since learned that others have had similarly negative experiences with this company, and it's clear this isn't just a one-off issue -- it's a pattern. Due to the severity of the situation, we are currently filing a dispute with several entities to formally address Olympia's unethical conduct. To anyone considering doing business with Olympia: be extremely cautious. Double-check everything. Get all agreements in writing and reviewed independently. In my opinion, their practices are deceptive and unethical. STAY AWAY AND HIRE A DIFFERENT PROVIDER. I attached their explanation to their $1,557.56 four days of dehumidifier and the invoice

I had a water heater leak in my garage that caused water damage and some mold because of that. Alex…read moreand his team from Otter Water Restoration came right away, set up drying equipment, removed the damaged drywall, treated the area for mold, and rebuilt everything beautifully. They were professional, honest, and kept me updated through the whole process. You'd never know there was a leak -- everything looks brand new now. Highly recommend!

Had an emergency on a Sunday evening and contacted so many people but they were either super…read moreexpensive or closed. I came across Otter Water and immediately contacted them. Alex answered immediately and gave VERY reasonable rates. He arrived to my house promptly and got the issue taken care of immediately. This guy is very reliable and super helpful! I 110% recommend his services and would definitely hire him again for future work. Thanks, again, for your awesome work!