Had an axel seal blow out while driving on a 32 hour road trip. Stopped in because this place had…read moregood reviews and seemed to get people back on the road quickly. I ended up stuck there for 3 days (waiting on a part), and within 2 hours of leaving the shop the seal they replaced had already failed. Had to tow it to my local shop where I live and had to repay for the same $700+ dollar job. They also charged my card more than the receipt stated. Very disappointed. My mechanic (whom i've taken my car to since I got it over 4 years ago) showed me they had incorrectly replaced 2 wheel studs after they broke them by using a hammer on them.. The Differential was also not sealed properly and started leaking as well in that 2 hour ride after leaving their shop. Now I'm out over 1400, when I was supposed to be on a nice vacation to see family for my baby shower. With a baby coming it was money I simply did not have, very disappointed they sent a pregnant woman down the road with faulty work knowing it could've caused a wreck. If I could, I'd give 0 stars.

We were passing through town trying to get back to California and these guys helped us solve a…read morecheck engine light super quick! They were very helpful, honest, and kind. We are thankful for their service!

We blew a tire on our camper north of Liberal. We were able to get the spare on and make it to…read moreKansasland Tire. They put on a new tire very quickly and professionally. Greatly appreciate the courteous service! Highly recommended this place!

don't take your car to these people they resurface 4 brake rotors and didn't even fix the problem…read morethat we requested i had grinding on the passenger side front and they told me that my brake pads were still at 25% and still good then they told me that the tracking controls stabilizer was because I needed a whole new brake system no it's just a break sensor that needed replaced and I had bought the sensor they just had to do a diagnostic to program it to the car and they couldn't do that they didn't even put it on is it oh we don't know what it is but when you have rotors resurfaced your brake pads half to recreate themselves to the rotors has been resurfaced that's not how it works you don't let a customer leave with spongy brakes that is a lawsuit because you didn't bleed the brakes making it not able to stop common Sense goes a long way and these people don't have it and I am very upset because they didn't even have no reason to be into my air filter they had no reason to even be underneath the hood they needed inside the car they need it outside of the tires but they needed to take my air filter off and lose half of my screws yeah I'm a little upset after paying $175 for resurface​ routers

From the owner: Written Estimates Before We Begin Workread more

We were heading to Minnesota and front wheel bearing went out. We found this shop and Ray is the…read moreowner. He got us right in and back on the road. Price was great and service. We thank Ray for his service. He was a pleasure to do business with

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Auto Repair & Service - Brake Repair - Wheels-Aligning & Balancing - Automobile Accessories - Mufflers & Exhaust Systems - Wheel Alignment-Frame & Axle Servicing-Automotive - Tire Dealers - Shock Absorbers & Struts - Trailer Hitches - Trailer Equipment & Parts - Transport Trailers

I haven't had any issues here, the guys working remember me and are always friendly and helpful. I…read moredrive or if my way to liberal to get my car serviced here now. I really appreciate the respectful guys that work here.

LADIES BEWARE!! I thought I had finally found a place to go for an oil change where I trusted the…read moreteam to treat me right. On my ninth visit a young man working there brought in both my air filter and my cabin air filter and asked me if I wanted them changed. I told him I had just changed them not long ago and asked him what he thought. He said, "Well, they're dirty!" They didn't look that dirty to me, but I told him to change them assuming he knew more about it than I did being a woman who knew nothing about vehicles except how to pump gas. While he was changing them, I googled how often I should change both filters and it said 12,000 to 15,000 if you drive on dirt roads a lot or once a year if you don't. I don't and the car is rarely driven as I have a company car I drive to and from work. It was an extra $57 plus tax I paid for something I didn't need. My husband was furious that they took advantage of a woman. When I told the young man running the cash register that I shouldn't have done it because I looked it up and I didn't need them and if I remember right they were pretty pricey. He had no response except that my oil change today was $123.69. I handed him my Preferred Customer Card" and he gave it two punches instead of one and said I'll get $34.95 off my next visit. There won't be a next visit from my daughter, myself, or my husband and anyone else that asks me about there service.

Broke down near there, was towed there with the recommendation of the towing company. To make a…read morelong story short, they installed a rebuilt alternator for a $500 bill and some change. Avoid the place unless you have money to burn!

it expensive but the work they do is really good and they're not wrong about their diagnosisread more

I had just flown in to Liberal from San Antonio, TX. When I left the airport, I had an emergency…read moreas I noticed my car had a flat tire. I changed the flat tire in 10 degree weather with my spare only to realize that the spare tire was also flat. Luckily Best One was at a very convenient location not too far from the airport as I used google maps to find the nearest reputable tire service shop and I took my vehicle there. I did not expect to receive such a remarkable experience at BestOne as a new customer. From the get-go they took the time to change both spare and regular tire and they took the initiative to drive to the warehouse to pick up a Firestone tire that was for my vehicle. Erin & Kary made my experience just remarkable. Erin took the time necessary to be courteous, efficient and thorough in helping me find the best deal for tires. While I waited for my vehicle to get serviced, Erin & Kary made me feel at home with their exemplary communication, customer service skills and sense of humor. I wasn't expecting to bond so quickly as they made me feel like home. Like Vin Diesel says in the Fast & Furious movies, they made me feel like FAMILY. Haha. To Darvin and whichever manager is reading this, please consider giving both Erin & Kary recognition for their superior customer service skills, even a RAISE! I was a former new customer but I will now be a forever customer with BestOne service at Liberal, KS whenever I'm in town. Highly recommend!!!

Great service! Convenient. The receptionist was great with an unrully customer. I appreciated that…read morecause my kids were there watching her handle it very well.

The sales area was dated, with only the basic convenience items, foods, and drinks. The service was…read morefine, and auto service was available. Overall, meh.

Terrific experience, professional and courteous. Stopped what he was doing and took care of us…read moresince we were travelling.