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    Marc Mitchell

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Marc Mitchell

    Mortgage services

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    Listing agent

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    10 years ago

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    10 years ago

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    Affinity Mortgage - Come visit us, call or apply online at www.perfectmortgageplan.com

    Affinity Mortgage

    (4 reviews)

    After an internet search in November (first mistake) Brian from Affinity called me to work out a…read moreLoan program, after sending all the requested docs. he assured me "even if the appraisal comes in for less..." so out of pocket I pay for an appraisal. No closing after lost loan option, again attempt to secure a loan..they say wait a month for a new program, never hear back from Affinity- after calling about my complaint that I paid for the appraisal he informs me that the Appraisal came out low so he couldn't do anything about that. I still have the email where he said even if it came up short we can get a loan. waste 4 months waiting on this Company and 400 dollars on an appraisal that another bank cant use. Dont waste your time here. Honest Customer service during the potential Sale is the best i can say.

    Very disappointed with this company. "Locked in" a rate on conventional cash-out refi on an…read moreinvestment property and loan took longer than normal to get approved. When finally approved, the "investor" apparently was dragging their feet funding. Then I was encouraged to move the loan to another investor however that investor would require me to pay, can't remember, either an eighth or a quarter point higher, but would get the loan funded and closed. Finally out of frustration I agreed to do this but asked that as a good faith move on the part of Affinity to refund my appraisal fee. They agreed to do so but when I got the pre-closing statement, no such adjustment was made. So spoke with the title company and they called Affinity and he told them he would send me a check. The loan has been closed now for a month and after two requests, one by email, one by phone, no check. Update: Well, I got the check, about two months after the close. I won't speculate what drove it. I hope my experience is the exception, not the rule.

    Marc Mitchell - mortgagebrokers - Updated May 2026

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