I went in to get two pairs of Hiking shoes that I found at DSW website. they were discounted…read moreonline. I was told that DSW can Match thier own sales prices in Store. I pickd out the shoes and showed the Store manager a screenshot of Thier Website discounted price. The Manager proceed to question if the shoes are the same ones online and also tell me that he did not believe I took the screenshot recently. At no time did he ask me to wait while he verified thier OWN website discount. I have never encountered disgusting service like this for years, and walked out. I dont think DSW select their managers with any focus on customer care. Disgusted to say the least

Ok, so I take back most of the bad things I said about this store. It took about two years, but I…read moreseriously scored here during my last visit. I found a really cute pair of tan suede Tahari boots and another pair of peep toe leather boots, both on clearance. That's the most I've found in the two years that I lived near this store, so I decided to keep digging and see how far my newfound luck would take me. Long story short, I left with 5 pairs of beautiful boots, adding a pair of knee-high blue velvet, a pair of green suede, and a pair of grey suede ankle boots to my haul. There was also a crazy sale going on (I think it was an extra 25% off all boots). I also had a few gift cards with a couple of dollars left on them. All told, I spent less than $200 on 5 pairs of fabulous boots. What's really crazy is the $324 that I saved... SAVED!! Unreal! That's what I call a score.

I needed clothes for a wedding on short notice and stopped into the Frederick Men's Wearhouse. Mark…read moreand CW took care of everything. They put the whole look together, made sure the fit was right, and stayed past closing to finish it all up. I never felt rushed or like just another sale. With so much being automated these days, it meant a lot to get real, personal service from two people who care about doing it right. If you have an event coming up, ask for Mark or CW.

I am not a big fan of shopping for clothes. Ok, in fairness i hate shopping for clothes…read more The experience at Mens Warehouse is one i have had many times in the past. I've yo-yoed with my weight for many years. Although, in fairness i haven't regained all the weight since my first big diet 30 years ago. But with weight loss and style changes it was time to get my wardrobe updated. Our representative was amazing. I am very happy to say the experience was the best i've ever had. I now have a go-to clothing store. I never thought i would say that.

Have you ever had an epiphany, a wild out of the box feeling, that comes out to be true and…read moreliterally spot on? Well, I did today... I think my first impression of this boutique was, do one of the Housewives of Potomac own this store? And, funny enough, I was right! Dana Kaplan Dorrier has been a stylist for The Housewives of Potomac. She owns the Apricot Lane boutique in Cabin John Shopping Center. The store definitely has that vibe. The clothes are beautiful and the store is organized nicely. I know I don't fit into the customer mold for a boutique store, but I wasn't offered any help or asked if I was looking for anything in particular. That was very disappointing. To the reviewer who said that the clothes were reasonably priced, I have a question for you, since when is $247 for a pair of jeans and $180 for a sweater, seem reasonable? Just curious... This is a beautiful boutique meant for thin women with a large clothing budget. Maybe, I will go back and see if Dana is there ? I have always been a fan of the show. I wish them the best of luck.

I have had a great time shopping in the Potomac boutique. The owner and staff have been warm and…read morehelpful the few times I have come in to look around. I am older than most of the customers that shop here but, I have been welcomed and have walked out with some very cute tops. Personally I think the price points are very reasonable here. You get great looks at a lower price. The style here is similar to Anthropology but much better prices. Go in and check the store out!

My experience today at Lilly Pulitzer in Montgomery Mall was bizarre. I've shopped there many times…read moreas well as online. I even get text messages from the store when something is going on in store. Today started as usual and a young, friendly associate helped me start a fitting room. She is not one of the 5 I'll describe in the story below. I went to the counter to check out and there was a woman doing something at the left register who completely avoided eye contact. Another woman was on the phone in the middle having a conversation that my daughter and I thought was ridiculous. A third woman came to the right register, did something for a minute or two and then left. Middle lady gets off the phone as a fourth woman comes up and they start chatting and walk off. I've been there at least 5, probably 7-8 minutes and none of the 4 has even acknowledged me. I turn and catch the eye of a 5th woman who's been behind me and say out loud "am I invisible?" That associate acknowledges that she is also very confused as to why I am just standing there. She actually asks what it is I'm trying to do. Uh, check out? But now I don't want to. But 3 of the 4 things I am buying are for my daughter (who has long since left) so I go through with it. I really don't know if they were just not going to help me. I won't be back.

This location has very welcoming and helpful staff. Once I picked up a few items, an associate…read moreasked if I wanted her to start a fitting room for me. While I was in the fitting room and asked about the sizing of a dress, the associate went to grab me a smaller size. Unfortunately all the dresses I tried on did not complement me. It was too loose on top and snug in my waistline. I did find a hot pink sweater and white jean jacket that I liked, but will wait to see if it goes on sale during their bi-annual sale. The store is bright, chic, and elegant especially the fitting room. A bit pricy, but a fun place to (window) shop.

Buyer Beware! MD law requires retailers to post their return policy on "the wall, on the…read moremerchandise or the receipt." South Moon Under is breaking this law. They changed the return policy to 14 days. They have new sales associates. I was NOT told about this new policy. Nor any return policy. I was denied a return, tags, and all. There is no customer consideration here and no appreciation for your business. You can get all the same labels in other stores AND be appreciated with accommodating return policies.

The rudest employees I've everhad an encounter with. Every single time I go in there nobody says hi…read moreto me, or helps and they give me a rude look like they want me to get the hell out of there. and when I do ask for help, they talk to me like I'm stupid.

I went in looking for good walking shoes for a trip to Peru. Jeffery Brown did not disappoint. I…read morebought a pair of inserts and he recommended a pair of great sneakers. Unfortunately, they didn't have the size/color combination that I wanted so I went to another location. I had no problems with my feet throughout the entire trip. I will definitely return to the store for my next pair of shoes.

It's so nice when you go to a specialty store and the people there actually know their business!…read more If your feet have issues, I recommend these guys. Not only do they have a nice selection, but I got a pair of orthotics there that were much less costly than the ones at my doctor's office, much less, and solved the problem on the first try! The are comfy and affordable and made all my shoes feel better on my feet! Thanks!

Its like DSW cousin store. I needed some nice dressy heels for an event. I love the selections…read more The store was neat and organized. They carry a lot of name brands but at a lower price. Checking out was a breeze. Staff were friendly. They had a lot of cute boots with heels but I really dont need more boots lol

My husband who is 96 yrs old and blind wears a men-size 7 shoes--which is very hard to find in our…read moreFrederick shoe stores--until we found Off Broadway! I have never seen so much variety/selection in one place, fair pricing, and excellent service. THANK YOU OBS!!

Small selection, few sale items and awkward layout. Won't be back. My go-to store will continue…read moreto be the Rockville location.

I was greeted by an uppity attitude woman last night. Nosey as all get out in our personal…read morebusiness. Focus on your product and don't treat us like we didnt belong. I am a WHBM repetitive customer. You didn't make me feel welcome as my husband and I are a bi-racial couple. You made me feel like we did not belong in your store. I will not be back. The selection is minimal anyway. WHBM needs to give training to the woman who said she works Mondays.