Who likes going to the dentist? If I were a betting man, I'd say nobody. But Dr Kate Rao at least…read moremakes it beareable. I'll be honest...I hadn't been to the dentist in about 10 years, for many different reasons. Recently, I had a tooth break that was causing me a ton of pain, so I gave in and finally decided to go to a dentist. I did a Google search for what was near me, and Dr Rao's office popped up. I'm glad I went with her. After not going to the dentist for a decade, I KNEW I had some issues. When you don't go for that long, part of the anxiety of going comes from feeling as if you'll be judged or questioned about why you hadn't been. Dr Rao's staff did nothing to make me feel awkward or guilty about not being to a dentist for years. I believe Dr Rao's exact words to me were "you're here now, and that's all that matters." Her staff is friendly, and she herself is very personable, but she's also honest and straight to the point about what you need/don't need done. Another part of anxiety that comes from going to the dentist is, much like any service you pay for, you worry that you may be charged for services you don't need. Dr Rao alleviated those worries for me when she told me that there was a very expensive procedure that I COULD choose to do, but she did NOT recommended it or feel I absolutely needed it. She could've told me otherwise, I would've known no different, and paid a lot of money, but she was honest and straight with me. I've been to her three times now and have never felt any pain after a procedure and feel very comfortable with her, and that's an important part of choosing a dentist. She makes you feel comfortable, is honest, personable, friendly, and most importantly, good at her job. I'd recommend her services to anyone.

Takes every measure for patients' comfort, makes sure they know all of their options and understand…read morethe procedures they need. Knowledgeable and talented- because of her people are always complimenting my teeth and I feel so confident with my smile now! Staff is friendly, office is comfortable and clean. I wouldn't go anywhere else.

Dr Jim Richardson and his staff make you feel at ease the moment you walk through the door. I…read morefractured a tooth over the weekend and they got me right in on Monday. Emergent needs were addressed and a crown is scheduled for Wednesday. They offered to do it today but MY schedule was a little tight. The office has a friendly staff and they have been with Pinnacle Dental from the start. If you're happy with your current dentist that's great. If you are looking for a dentist I highly recommend Pinnacle

From the owner: Exemplary patient care, outstanding aesthetic results, compassion and integrity are the paramount…read morevalues of our practice. With two convenient locations in Liverpool and Fulton, we provide the most comprehensive array of cosmetic, restorative, and preventive dental procedures available today. Our extensive selection of dental treatments is designed to meet all of your dental needs, as well as those of every member of your family. We know that for many individuals, a visit to the dentist can be stressful. In addition to achieving dental excellence, we strive to create an environment that is both gentle and caring. Dr. Richardson, Dr. Aguilar and Dr. Greenberg take the time to listen to your dental goals and customize a treatment plan based on what works best for you and your smile. Please browse through our website to learn more about our office, state-of-the-art technology and services offered at Pinnacle Dental Group. Feel free to call our offices in Liverpool and Fulton for any additional information that you may need, or to schedule an appointment.

My experience with 3 procedures was amazing and as painless as Dr. Vlassis could make it. He is so…read morecompetent, I felt so lucky to find him. The whole staff was just super. Thank you all.

The staff were helpful and pleasant. My daughter had an emergency issue. They took her the same…read moreday as called. Dr Vlassis and his staff explained the treatment and answered her questions. He took the time to make sure she understood and was comfortable. ( she has down syndrome). I was impressed with the quality of care and the office experience. I would highly recommend them for your periodontal needs.

I can't stand going to the dentist Recently a front tooth broke…read more With reluctance I made an appointment with Baldwinsville Family Dental. I could not be more happy. The dentist is a woman with small hands. She is very gentle. The staff is super friendly.

I have been going to Dr. burke for quite a few years and was generally happy with the work on my…read moreteeth. this last time though, not-so-much. the crown came off one of my molars in the back so I made an appointment to have it cememted on. so on july 16 2026 I came in and he said the crown had a hole in it -it was metal- and bacteria could make its way in and that the crown would probably come off again so we talked about a new crown and I said okay and then he drilled around the tooth and left. the assistant came in with the cost of the new crown and a 10% discount if I paid in cash. the total was 1490.00 but with the discount, it came to a little over 1300. so I went out and paid for half of the total bill, which was 700.00. also made an appointment for July 29 so the new crown could be put on. a few days before my appointment the person in the front desk called and cancelled the appointment and said barb would call Friday to reschedule. well, no call on friday. and no call on Monday or Tuesday either. I called and told the girl that barb hasn't called me yet. she said barb was't in and she'd leave a message for her. I waited and still no call from barb and I was getting worried that the uncrowned tooth was going to break so I called again and I asked what was going on with Burke and she said he was leaving the practice and there were no appointments for me with him. she put me on hold and came back a few minutes later and said I could have an appointment with Dr. Sam so I made the appointment for August 12 to see her. I was sent a bill for 720.00 dollars so on Monday and called b'ville dental and told receptionist that I don't owe 720.00, I owe 648.00. so on Wednesday the 12th I went in for my appointment and the desk-girl said I owe 720.00 and I showed her the receipt and said i owe this amount. then she tried to get me to pay up front and I said i'd pay when I got the crown on. a few minutes later, the woman who takes payment came out and called me in to her desk and said payment is due before my procedure. so I wrote the check out for 648.00 and she said I owe 720.00. I was starting to get upset and told her I don't owe 720.00 and then the manager came down the stairs and said the 10% only applies if you pay the total amount. news to me. so I said you can keep your crown and that I was going to find a new dentist and that woman just shrugged her shoulders. I than said I want my 700.00 back and she said lab fees would be taken out of it. I was so angry. so I called the NYS attorney general and left a message asking if they could help me get my money back. that practice is so uncaring! DO NOT GO THERE!

Great costumer experience. We have been going to this dentist as a family and have always had the…read morehighest caliper of care!

Very efficient and pleasant dentist, I've never felt significant pain when he is working on my…read moreteeth, my children love him Office is very modern, very comfortable Staff is helpful and polite, Office is ran efficiently Billing people are very honest and prices are competitive Takes most insurances Free WiFi, drinks, often gives out free samples Always gives out disposable toothbrushes and toothpaste in case you forgot to brush your teeth before you came Great message reminders for your appointments and follow ups, if they do a significant procedure they will always call you the next day to see how you're doing All the work has warranty, for example I somehow cracked a crown once and they said that since it was less than 5 years old they replaced it for free!

I have had two or three root canals performed by Peter Ceravolo, and all went very well. I was in…read morethere about a year ago for a tooth that the cavity fell out of and wanted a root canal to have a crown put on the tooth. He was all set to do the crown and upon further review he discovered that the tooth was split down through the root and the root canal would not be recommended because the tooth would have to be pulled anyway. So, good on him that he didn't just go ahead and perform the root canal anyway. I would use him again myself without any reservations.

Update 2: Pete has taking the matter very seriously and we are going to redo the work on Monday. I…read moream very hopeful. UPDATE: Pete called and is redoing the work. Lets see how it goes... I have known Pete over 20 years as a patient and a friend. Which is why it pains me so to write this review. I feel compelled to warn others regarding Pete Ceravolo and his declining ability. I have had at least four root canals with Pete and it is the experience regarding my last root canal which went horribly wrong. Pete is declining and must have early onset brain problems. He told me my visit would be completed in two visits (after the initial consult) and he "wrapped everything up in one" I asked him about the warning he gave me of the need for two visits and I even paid two visits worth of nitrous. The tooth was not sealed properly and when I returned to him in pain he told me to go see an oral surgeon. I asked him to show me where on the X-rays he said I had a problem and he could not even look at me while he proceeded to lie to my face. I used to hang out with Pete up on his 300 acre farm where he used to boast about his prowess in "Drilling, Filling and Billing!" I should have taken that as a warning sign and stopped using him. He is available at a moments notice which certainly does not speak much of the demand for his services. His office is always empty waiting for his next prey. The employee list on the wall is a decade old and the only thing Pete cares about is money. What a shame.

Everyone one is so so nice and so amazing gentle and friendly for nervous or anxious people. The…read moreapp is so fun you win free rewards and gift cards by doing your tasks

Very knowledgeable, caring,patient and understanding. Short…read morewait time and I am hard to work on but he is patient and cares about each person