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    Marc D Colton, MD

    5.0 (2 reviews)

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    Denville Associates of Internal Medicine PA

    Denville Associates of Internal Medicine PA

    2.5(25 reviews)
    0.0 mi

    This review is not about the quality of care I received by the medical staff. Rather, it is about…read morethe Consensus Health corporate culture which, in my opinion, focuses on corporate profits. First, here is what I learned: Consensus Health is a New Jersey medical organization with dozens of 'practices' across New Jersey. Two such practices in the Denville/Rockaway area are the 'Skylands Medical groups'. The Skyland Medical Group I sought care from operates as the 'Denville Associates of Internal Medicine.' My experience with this Consensus Health organization focused on gross over-billing for an office visit. This resulted in a time-consuming appeals process, an admission by the organization of a billing mistake, and a partial reduction in the revised bill I received, a new bill which partially addressed their billing mistake. This failure to take adequate responsibility for their mistake and to (in my firm opinion) focus on corporate profit reminded me of the unfair, unethical practices of United Health Care, the largest Health Insurance provider in the U. S. To maximize profit for the a simple office visit I requested, the bill was modified to include a service that was not requested by me and (in my opinion) not provided and not covered by either my Medicare or Anthem Blue Cross insurance. Rather than spend effort on another time-consuming appeals process, I paid the bill before it was sent to their 'collections department'. NOTE: Sometimes a business responds to a critical review by providing a one-sided response with no opportunity for the reviewer to respond. If I feel I'm further mistreated I'll make the effort to respond in more detail, with copies of documents, a voice mail message left on my phone, and more details.

    I am very picky regarding who provides my medical care. Dr. Collum exceeds my expectationd.read more

    Sheppell Arthur MD

    Sheppell Arthur MD

    1.0(2 reviews)
    0.0 mi

    So disappointed in Dr. Sheppell's lame excuses, lack of compassion, and unprofessionalism. I…read morebrought my 98-year-old mother to an appointment that the office scheduled to review blood work and hematology reports from other offices. At the previous visit with Sheppell we were told the doctor was going to do some research to gather data so we could have an informed discussion regarding her diagnosis of CLL. We left that visit with the doctor's words trailing behind us, "we've got a lot of work to do!". Yes, it just would have been nice if you and your office had actually done the work. After sitting in an empty waiting room for an hour and a half and then in the exam room for another half hour, the nurse enters and obviously has no idea what's going on. No notes in the file from the previous visit, nothing. Ineffectual. My blood begins to boil. 98-year old gets up and goes into the hallway to see where the doctor is. She's tired and thirsty. She's 98-years-old for Pete's sake! The doctor finally appears--lame, sheepish apology ensues. Has little to say other than, yeah, mistakes were made. Sorry. That was the extent of it. No no no, not enough. Where's the commitment to your patients? Where's a concerted effort to make things right? Where's the compassion for her? I took off work for this, sat in traffic for hours to get there, then hours in the waiting room for this? No. We're done. None of it has been worth it.

    Cancelled my appointment after I showed up. Said he was too busy…read moreUncaring and unreliable

    Marc D Colton, MD - physicians - Updated October 2026

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