Great service and delicious ice cream. What more could you ask for? When we walked in the staff was friendly and greeted us and they quickly took our order and we had our ice cream in just a few minutes. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

DONT GO HERE IT IS AWFUL. Lady barely greeted us when coming in, no smile no hello, nothing. They barely had any ice cream. Every tub was empty and we couldn't even get a whole scoop of vanilla ice cream. Didn't really feel welcome in the store but when some other Indian people came in she was all smiles and happy and greeting those customers. Not to mention she also over charged us for a small ice cream. It says on the board that a small ice cream is $6.99 (which is insane as is) but it also says that it includes a waffle cup/cone and mix ins in that price but at the register she charged me $12.09. Floors were also very dirty. Wouldn't recommend. read more

Marble Slab Creamery - 2 minutes after leaving the store, haven't eaten any of it. Massive empty space below the ice cream - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Our experience was terrible. I went with of my friends and when we got there the place was not that clean the tables were light so if we would touch it, it would shake and so would the chairs. And the floor was really dirty. The man who took our order was rude. He would not change his gloves and he also was wearing no hair net. He was also wearing flip flops! He gave us 1 napkin, 1! For 4 people! I got the Fudge brownie delight with Oreos, and it did not look as advertised. The ice cream was good but the brownie was not. Also the experience which was shown on social media where they would crush the ice cream was not given to us. Also the price was outrageous! 9 DOLLARS! FOR 1 ICE CREAM. Would not recommend. read more

Marble Slab Creamery - The dirty floor - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

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Amazing service and the ice cream was great! Didn't have to wait long and the owner was very friendly. Will be back! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

The quality of the product. The ice cream had ice in like it was old. There no cone bowls available expect fir plain. It has gone done bad. Won't be returning at all. read more

Delicious!! we left the selection and the ice cream is delicious! Thank you! Will come again! read more

Marble Slab Creamery - Yummmmm - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Wow...... we wandered into this place after a nearby dinner, but I wish I had checked the reviews first! We found a little bit of everything folks have commented on. Overall, the store was dingy with dirty ice cream freezers. The place was poorly lit. The server at the counter (the owner maybe?) was not friendly at all. The toppings were old and stale, the server didn't clean the slab between orders, the ice cream was near melting temperature, and there were no napkins available. When I went into the restroom to maybe get a paper towel in lieu of a napkin, I found the soap dispenser empty and bugs on the floor. The previous reviewer who said he installed TV screens and didn't get paid.....those boxes were still sitting in the dining room from four days ago. This place is obviously on its last legs, if it was ever any good. read more

Extremely disappointing experience. The ice cream and strawberries were just thrown into a cup without proper preparation. For an order of five, we were given only one napkin. The employee wasn't wearing gloves or a hairnet, which raised serious hygiene concerns. Definitely not worth $9 for a cup. read more

Great place to stop in for some ice cream! It was very fast and quick and my kids loved it. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

So good and must have ! Strawberry is always my favorite ! We will definitely be coming back !!! Sundae nuts is a must !! read more

Marble Slab Creamery - Banana split - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Great experience, a lot of flavors and great staff! Will be coming back again! The owner is very friendly! read more

Marble Slab Creamery - Ice cream - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Always loved going to Marble Slab with the family! We love any flavor with Oreo mix-ins, especially Cheesecake! Yum! read more

Marble Slab Creamery - Cheesecake with Oreos shake - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

The service was exceptional!! The owner helped us happily even when it was to close to closing time. He made up us feel welcome aswell. The ice cream was delicious on top of that!! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Absolutely awful. Another Indian takeover that has been run into the ground. One of the ice creams was rancid. Orders were wrong. They attempted to use the greenest banana I've ever seen in my mix. Gross and ridiculous. read more

Great service, great ice cream...enjoying vanilla cinnamon mixed with chocolate chips! Very clean read more

My kids and I were all severed melted ice cream. There were only crumbs, no actual m&ms in my sons. We had to all throw our ice cream away after trying it, unfortunately we had already left the store. Will not return to this location. read more

Marble Slab Creamery - Melted ice cream - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Yummy!!! Awesome place to come for a late night ice cream. Vijaya thank you for making us feel welcomed read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Do not come to this location. I ordered a cake for my husband's birthday and they ruined the writing and tried to send me home with smudge plus a waffle with happy birthday written on it. To fix it, they asked if I could come back in an hour when the pickup time was 1:00. No apology, no professionalism. Simply don't come here if you need something. read more

Awesome and friendly service. Was greet and treated with the upmost respect. The inside was very clean and neat and everything was on the menu was available. Greta place to beat the Texas heat read more

I don't know what to say except this place sucks! We have lived in the area for years and used to occasionally get ice cream here. Flash forward we have a granddaughter now and she was staying with us and we took her here for a treat. When we walked in the place looked like it was on its last leg of business. Dirty, slim pickings for ice cream, rude man at the counter, and just awful. Unfortunately, we did order some scoops. He could barely get the last of the barrel of each flavor we ordered out with the scoop. On top of that, he charged us out the arse! If this is a franchise it should be taken away from these folks. What a disgrace! I recommend that you go up the road and get your ice cream from Braums. I would like to give no star if I could!!!! read more

Some pieces of the ice cream tasted freezer burned. Confused on the selections available. Didn't want to be troubling so I just chose the one recommended but overall not too good tasting flavor which was a mixture of sprinkles, cake and Oreo crumbles. read more

Stay far FAR away from this place. Terrible service, and she didn't want us to try any flavors. The ice cream looked old and the place smelled terrible. It looks like the place has NOT been properly cleaned in a year. I'm pretty sure the owners were serving us and they look tired. I feel bad for them but at the same time. The entire experience was so terrible. I will NOT be back to this location EVER. DONT WASTE YOUR TIME OR YOUR MONEY HERE. I won't even mention all the health code violations in clear site. I'm glad my family did not get food poisoning. read more

Been here more than 4 times already and we never had an issue with the staff or ice cream. Our favorite is the sweet cream plain, but today we decided to spice it up with some toppings. I really enjoyed the strawberry and raspberry additions. Personally, I don't like the waffle cones here because each time I got it, it was pretty thin and hard. read more

Marble Slab Creamery - Chocolate, sweet cream +toppings - Ice Cream & Frozen Yogurt Near Me - McKinney, Texas

Service was fast and friendly. The store is a mess. Dirty floors , nasty windows, they even had a tile being held up by scotch tape . Ice cream is a luxury item , you need to have a clean business if you want to attract customers. Explains why this place is empty. read more

Haven't been to a marble slab in a long time so we brought our kid, this location was completely unkept it was dead inside and everything was dirty and felt gross. read more

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Well..... We failed to look at the reviews before going in and ordering because marble slabs are usually good places. However, after we were sitting down and looking around at the filth, we thought we should have a look. To our, well not surprise, we saw the ratings were pretty bad. Let me tell you why my rating will follow suit. First, the prices are already expensive, but for what you get, the price hurts even more. When you ask for a waffle bowl and you get a little waffle "plate" that literally sits on top of the cup, the price has an extra sting. Plus, the waffle plate tasted stale. Next, the lady that took my order, did help me, however she was unfriendly and appeared annoyed when I wanted to add toppings to the ice cream. Isn't that why we go to a marble slab (to make your own creation)? When adding the toppings, she seemed to give the minimal amount allowed. For example, most places like this.... when you ask for peanut butter, they get a fresh spoon, scoop out a heaping spoonful or two and then hand you the spoon to lick the rest. Not this place. The spoon was inside the peanut butter container and it was a small teaspoon of peanut butter added. Nothing more. Then the spoon went back into the peanut butter jar. It didn't feel very sanitary to me. I also didn't like that her hair was not pulled back. When you are putting your head into ice cream freezers to scoop ice cream, your hair should most definitely be pulled back. The ice cream was very melty and like I previously said, the waffle plate was stale. Now on to the cleanliness of the facility...what do I say except ick. The floor was sticky and gross, obviously being mopped by dirty water. The trash can was disgusting, obviously never getting washed down. All the tables did not appear clean. Had I noticed this upon entering I would have saved my $12 and went somewhere else, but my excitement for some ice cream didn't allow me to see it I guess. This place NEEDS to shut down for a couple of days and deep clean and do customer service training. That is all. read more

Was ask to help them set up their tv displays and then was not paid for work done and space was dirty.

This place is amazing. I had me a cookies and cream shake and it was amazing. The ice cream is wonderful and really soft. Will go back for sure. read more

Hello Health Department? I'm writing this out of a sense of responsibility to my fellow ice cream goers and their health. This place was downright filthy. It is safe to state that the floors, walls, bathrooms, display cases and prep areas haven't been cleaned in months...and that's what I was able to see from the customer side of the counter. The toppings looked old and their containers have never been washed as indicated by the 'film' covering them. The ice cream was iced over. Also, only half of the lights were on so you didn't know if they were open or not at 1:00pm. Let's assume that the young lady behind the counter was a trainee but the ice cream prep and presentation was bad. A manager came out at first but then disappeared to the back. Some guy came in with a bag of banans from Kroger, plopped them on the counter and walked out. There were hardly any toppings mixed in and the ice cream was flavorless which indicates that it's not fresh. I think the 'marble slab' was room temp because it had literally melted by the time she served it to me in a cup. The same for my wifes which she didn't finish. We almost walked out because of the dirtiness and in hindsight we should have. Sorry to be that guy but this place was disgusting and it wasn't just a 'bad day' for them as evidenced by the obvious neglect. read more

Slab was not cleaned between orders and ice cream was melted showing lack of pride in their establishment and lack of respect for customers. Store was dim lit and overall not clean would NOT recommend going and will be reporting to food and health inspectors. read more

Horrible service. Their free add ins were a joke. You got about 5 pieces of whatever you added in. We ordered a sundae and you could count the number of nuts in it and the hot fudge sauce was put on top of the whip cream so it was cold. Very disappointed in all our ice cream and it's not cheap. read more

We have stopped by here a few times this year and it's always been good. It's a small shop in a strip mall, but it does the job. The people working have always been very nice. It can take some time to get your order made because it can get busy quickly. They have great flavors that you can mix with cookies, gummy bears and other treats. The waffle cones are delicious and can hold a lot. My only message to the good people of Marble Slab, is to have more than one employee working at the end of the day. I'm sure it's a challenge to have enough people working, but you should have at least 2 employees at the end of the day to keep things flowing instead of slowing down with just 1 employee. read more

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The filth in this place is insane. There is no way anything has been cleaned in months. Floors, everywhere. Food and health services need to come out for a visit. The $10 ice creams do taste good. Just shockingly disgusting. read more

melted ice cream and the 'special' turtle sundae only had chocolate chips, no pecans or snickers. terrible place

Beware of this place. It is absolutely filthy from the outside to the inside. The windows are so dirty when every other business in this shopping center has clean windows. It looks like they have not cleaned the windows in years. And then you step inside and it is exactly the same. The floors, the ice cream freezer everything is completely filthy. The guy who served us seemed like he had never done the job before, although I think he is probably the owner of the business. Our ice cream cups were barely full when he was done doing our mix ins so he scooped a little extra ice cream with no mix on top to make up for it. You think he would know the proper amount to fill up a cup by the time you're done with the mixins. I'm surprised this place has not been shut down yet for its cleanliness, but do yourself a favor and visit other locations. This is possibly the dirtiest food establishment I've been to years. The ice cream was OK, but hopefully we don't get sick from this place. read more

Do not go for a milkshake, you'll get just a cup of flavored milk. Absolutely trash. Small is $9 and owner acted like he didn't know what was going on. read more

I can't believe how absolutely dirty this place was. Had I not been there for my nephew's birthday ice cream, I would have walked out as soon as I stepped in. Dirt and film covered the walls and floors. Ice cream was all over the tables and floors. The ice cream freezers definitely needed a good deep cleaning. I did not even feel comfortable sitting down! Praying we don't get sick from the unsanitary conditions but it just amazes me that anyone would run their business like this, even if it is just ice cream. read more

The girl was slow in serving the ice cream. By the time I got it, it was melting. The servers hair was untied and felt that their hair was going to touch the ice cream. Place was unclean. read more

My daughter went in to get a small ice cream and they told her that they don't have small $5 They only have regular. This is the second time this has happened. It seems like they want to force you to get the regular size $9 charge you more for some damn ice cream that is melting when you get it. On top of them they not even wearing no nets on their hair. This place is disgusting. Don't go to this location. The location on Preston is way better in my opinion! Save the headache. read more

Would give 0 stars if I could. Went with a friend, paid 9 dollars for a milkshake advertised with whipped cream and marshmallow syrup on the sides. Man working there took his TIME. Barely even acknowledged me. Gave me the shake- half full, NO whipped cream or syrup. Gave it a try- IT WAS SOUR. The milk in the ice cream or something had gone REALLY BAD. He tried saying "oh it's because I forgot the whipped cream." IT WAS SO BAD. Never going back. I've never written a review before but it was GROSS. Almost all the lights were broken, ice cream cones were stored in buckets with holes on them not at ALL meant for food display- it was bad. read more