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    Marble Slab Creamery

    2.2 (42 reviews)
    Closed 11:00 am - 10:00 pm

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    a hand holding a cup of ice cream
    Catherine C.

    a week agoNEW Flavors were muted. Store was dirty. Cones were stale. Employees did not wear gloves or wash hands often. Toppings were not refrigerated. Tables were covered in chocolate. 3 employees and just my party, 2 adults 2 kids. I would understand if they were busy.

    Is that freezer burn on the ice cream?
    Brian J.

    I've cream is great as usual, a super close second to Ben And Jerry's (USA's best ice cream)! The kids behind the counter were friendly, which is a plus, especially since service in Cedar Hill (EVERYWHERE) is sub-par at best! My only complaints are two. One flavor of ice cream appeared to have freezer burn. Additionally, it looks as if the ice cream freezers have not been defrosted in several weeks. It makes me wonder if they store the ice cream in the back freezer as they should each day. I certainly hope this is not corporate standard, but possibly just bad management at the store level. I certainly hope the health inspector wouldn't find this acceptable? I attached pictures so you can see what I was talking about. Great ice cream, friendly service, not so sure on corporate standards.

    Joshua R.

    Its ok...the only neat thing about this place, is that they do a better presentation for their stuff. I had gotten a waffle cone with butter finger already on the top of the cone. For some reason the butter finger tasted like it was old, the cone itself had no flavor and was really disappointing because you can't make a waffle cone taste like a normal cone it has to be better! The ice cream felt like it was missing something maybe more sweetness? It was cool that instead of just serving you a scoop onto the cone, they first ask you if you want toppings on it. These toppings are mixed into the ice cream and then it goes on the cone. These toppings are "FREE" but you pay for them for the price you pay for the cone. Cones start at $5 and go up from there. Its weird how fast the ice cream melted as soon as i stepped out the door, it was only in the 70s outside.

    Belinda L.

    This is a small establishment with 4 tables and about 13 seats. Tables aren't always clean. They usually have a staff of 2 high schoolers who don't have the greatest social skills. They'll take your order and mix in your oreos or sprinkles but don't expect tip top service. Expect tasty ice cream. If you want great service go next door to bath and body works. Those ladies are so helpful and attentive! Sorry got side tracked. The ice cream is pretty good if you don't want something from the grocery store. They also male ice cream cakes but I can't say if those are good. I've never ordered one. This place is worth a visit.

    Cookies 'n' Cream with M&ms

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    the ice cream is really good and the customer service was amazing and they listen to everything I said

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    great service! loved the cheesecake ice cream! Atmosphere was very welcoming and clean.................

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    9 years ago

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    3 years ago

    My cousin and I walked in and out yesterday. There was an odor that would make you think the establishment isn't clean. Very noticeable!

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    8 years ago

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    11 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    8 years ago

    Over priced but good. No music so its super awkward, the person never used gloves, and there was bad customer service

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    9 years ago

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    10 years ago

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    11 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Marble Slab Creamery

    Review Highlights - Marble Slab Creamery

    loved the cheesecake ice cream!

    Mentioned in 2 reviews

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    Baskin Robbins

    Baskin Robbins

    1.5(40 reviews)
    0.4 mi
    $$

    My second time going to Baskins in the last couple of weeks. The first time I experienced insects…read moreand I left I wanted to throw up. The second time I saw half of an ice cream cone over in the ice cream that I wanted to get and it had some other flavor on the ice cream cone. It should've been removed, but it wasn't! Also, my second time I went I didn't get served at all. No one even acknowledge me while I was standing there so I just left. Baskin Robbin's need to get on top of it because they've been slipping on cleanliness. I love their ice cream but these last two times I just walked out because I was turned off by the insects and also, not being served.

    About a month ago I got a signature specialty cone that was supposed to have a chocolate dipped…read morewaffle cone with sprinkles and mini gummy bears and wanted a scoop of chocolate mousse ice cream. The young lady handed me a cup of rainbow sherbet that looked to be 11/2 scoops and I asked where my choc dipped cone w/ sprinkles was and gummy bears also. She said they were out of dipped waffle cones so I got a plain waffle cone that was gummy like it was exposed to humidity and my gummy bears. I complained to customer service on the app as I didn't have time to return to store, No one ever got in touch with me by email or left a voicemail mail. Whata burger always makes my complaint right if I ever have a complaint. I will probably never return to the Cedar Hill store and their customer could learn a thing from Whataburger or two

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    Marble Slab Creamery - icecream - Updated May 2026

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