Paulina, Norma, and their staff are amazing! They are great about trying to get you in, but run a…read moretight ship to ensure the health & safety of their clients! They are prompt with beginning appointments, and they work efficiently. They are truly passionate and professional aestheticians. They are thorough with an eye for detail - what stray hairs!? I will continue to be a client as long as The House of Wax is in business! I'd 100% highly recommend The House of Wax!!! **PRECAUTIONS: During the COVID-19 pandemic, The House of Wax staff are wearing masks/gloves and requiring that clients wear masks as well. The nature of their services doesn't lend itself to social distancing, but otherwise social distancing is practiced. Staff wear gloves, hand sanitizer and hand washing sinks & soap are provided. Clean, NEW pens are available...and you can keep your pen as a gift. The House of Wax is probably cleaner than most people's homes. Cleaning/sanitizing is done between EVERY client.**

I had such a great experience here! I was in desperate need of a last-minute appointment and they…read morewere so kind and accommodating. The place is small, but very clean and cozy, which made me feel comfortable right away. Paulina did an amazing job--she's not only skilled, but also such a kind and caring woman. I truly appreciated her professionalism and warmth.

I started seeing Kim for eyelashes and eyebrow waxing many years ago at Celebrity Skin. I had a…read moreslight panic attack when Celebrity Skin closed their doors (thanks Covid), but fortunately Kim opened up her own studio in Northfield- even a few minutes closer to me! So with the exception of covid when my eyelashes and eyebrows looked pretty scary I've seen Kim every 3 weeks for about the last decade. She's amazing at her job and I love that she makes eyelashes look super natural vs some other places I've seen. When she was out sick years ago I got an eyelash fill elsewhere and it was such a disaster that I vowed I'll never stray from Kim again. Months ago my eyelashes were having issues sticking and Kim even took the time to go thru all the products I was using to make sure nothing had oil in them- months later we seem to be back on track! Kim is also speedy; I"m always in and out within an hour. Her pricing is fair and for someone who spends ALL day on video calls I really love having lashes and feel "naked" when I don't have them. She's in high demand so I do always makes sure I book 3 weeks ahead of time, but she goes out of her way to always squeeze me in at a time that works well around my busy job and mom life.

Lena is very personable and takes great care of her clients - I've seen her for a Brazilian a few…read moretimes already and have my next appointment on the books already. She's superb!

Lena has the best knowledge and expertise in Skin Care!! Very supportive safe and comfortable…read moreenvironment to get Your facials and other skincare..For my experience 5

I think Kim was one of the people I missed most during spring of 2020 when all businesses shut…read moretheir doors during the pandemic. I quickly learned how to hide myself on zoom from myself so that I didn't see my sad looking eyelashes, crazy overgrown eyebrows and hair roots (although I'll save the hair root issue for another review). When I heard that Celebrity Skin was then closing their doors for good I feared my days of beautiful lashes with Kim was over. Soon after I received a good news text from Kim that she was opening her own studio in Northfield, which was even closer to my house. Hooray! I'll admit it took me some time to get comfortable with going back to Kim since someone touching your eyes during a pandemic can be a little scary. But once I went and saw that Kim was taking all necessary safety precautions I felt much safer. And was happy to have beautiful lashes and brows once again! Kim is great at listening to her clients. I'm constantly telling her I want to go as natural as possible since you can't go for too dramatic eyes during a pandemic. She's also super fast and the time goes even faster in her chair since she's fun to chat with. Back in the Celebrity Skin days I used to book at least 6 weeks ahead of time since she was so busy between lashes, waxing, tanning and more. Now that she has her own place she's a bit more flexible and I"m usually able to get the time slots i need around a busy work schedule and playing cheuffer to my children. And she's very understanding when I ask to reschedule appointments...again and again. I highly recommend Kim if you have any needs when it comes to waxing or making your eyelashes pop (extensions, dye, etc). So glad to see her new biz thriving during these crazy times!

Just got a beautiful set of lashes from Kim! Absolutely the best experience…read more I was very comfortable the entire time, I even fell asleep during the application. She was able to give me the exact look I asked for. I've had my lashes done many other places and they just don't compare to Kim! I'm hooked. I've finally found a great place to go. Thanks!

Shahla is terrific. She came highly recommended and I agree. She is calm and has excellent…read moregentleness when needed but strong hands when massaging shoulders and arms. A relaxing and thorough facial cleansing.

I have been visiting Shahla for over twenty years and I cannot recommend her highly enough. Not…read moreonly is she the loveliest​ and most gentle soul you will ever encounter, but her facials, massages, and waxing are unrivaled​. She is the VERY VERY best!!!!

Very nice people. Very competent people. Been coming here a quite long while. Professional while at…read morethe same time personable. If you're reading this and haven't experienced their services, you should.

On my first visit to metamorphosis, Julie gave me a great haircut for my long curly hair. I'm very…read moresatisfied with her service. The rating is based on the rudeness of the staff when I called the next day to report that I had been overcharged. There was a discrepancy between their verbal quote when I made the appointment, based on the length and thickness of my hair, which is what the stylist herself actually charged for the cut, versus what they ended up charging me. Seems like they padded the stylist's price by $10. Pam was rude on the phone when I called to report the error and asked for a refund. She continually talked over me and refused to listen. I asked her politely to take a moment and listen, and she said she didn't have time. "We can't be on the phone discussing this back and forth" she said. Most places would own their mistake in favor of retaining a new client. Metamorphosis clearly doesn't care. This is a personal services organization with low emotional intelligence. I don't do business with disrespectful people, and I will not go back.

This was my first visit to European Wax Center, I used to go to an independent place in the city…read more Since the place I used to go to is an independent salon, not a chain, I wasn't sure what to expect; but I was very happy with my experience. And honestly I may have been influenced by the DCC since EWC is one of their sponsors lol. The waiting area is very clean, I really liked the vibe, purple and red, some neon lighting and silver reflective surfaces. Kinda Vegas-y. The girls at the counter are very sweet and professional, although if you're paying in cash (as I tried) I was told they don't accept $100 bills bc they don't have a counterfeit detector pen. So use small bills! It has been a while since I last had a bikini wax- but you never forget what it feels like, lol! My aesthetician was Diana; she was very professional, explained the process and wax application, asked if I had questions/concerns and away we went. She made it as painless as she could, it's hard wax (not the kind with a cloth strip) though so it won't be pain-free. I always take Advil 30 min before my appt just in case and honestly, if I'm at home, go underwear free the rest of the day. I recommend EWC Glenview location, I left smooth and happy with the service. It was my first time there so I received a 50% discount when I booked ($35 total) they also have a "first time free" promo on certain services as well. Diana also informed me that if I thought she missed any areas, I could come back in a day or so (after the skin calmed down from the waxing) and they would do a free clean up of the area.

Made an appointment and walked in 9 mins after start time. Have never been late for an appointment…read morewith them and have been a customer for years. I even buy packages which they push on you. The receptionist cancelled my appointment and said we can't take you because "you are 10 mins late". I said no I'm here and she refused. I'm happy to adhere to policies but if you are counting minutes then so am I. Disgusting customer service, you gotta do better. Also technicians change all the time, they don't stay and I've had to deal with never being able to have a regular technician.

I've been seeing Tanya for over 20 years, and I can honestly say she has been one of the best…read moreinvestments I've ever made in my skin. I don't do Botox or fillers, and thanks to her expertise and consistent care, my skin looks healthy, youthful, and beautifully maintained. People often comment on how fresh my skin looks, and I credit so much of that to her. What I appreciate most is that she has adapted my treatments as my skin has changed over the years. Every facial is completely customized based on what my skin needs at that moment. Whether it's microneedling or nano infusion, Celluma red light therapy, PDRN serum, gentle extractions, or one of her incredible facial massages, every treatment has a purpose and delivers results. The difference in my skin is noticeable. My complexion is brighter, my skin tone is more even, my texture is smoother, and my skin always feels deeply cleansed and refreshed without ever feeling stripped. The regular treatments have helped keep my skin looking healthy, radiant, and naturally youthful. Instead of trying to "fix" my skin, she has helped me maintain it over the long term, and that consistency has made all the difference. Her facial massages are worth mentioning on their own. They are incredibly relaxing, but they also leave my face looking refreshed and revitalized. They help reduce tension, promote circulation, encourage lymphatic drainage, and give my skin an immediate healthy glow. Every appointment feels like both a luxurious escape and an investment in my skin's long-term health. She is also exceptionally knowledgeable and is always staying current with the latest skincare science, treatments, and technology. I trust her recommendations completely because I know they are based on experience, education, and genuine care for her clients. Beyond that, she is warm and incredibly accommodating, making every visit feel special. After more than two decades, I wouldn't trust my skin to anyone else.

Tanya is the best esthetician. I get facials on a regular basis and needed to find someone in the…read moresuburbs that was as amazing as my lady back home. Tanya was recommended by a friend and I've been seeing her for over a year now. She knows my skin type and my skin feels amazing the next day. She is very honest. She could recommend that I get a facial before a trip, but she tells me it's better after a trip. She does not push products on you or tries to add on services to get more money. She also gives the best waxing! Side note on why she's amazing: When I had a pimple (am I going through puberty again), I texted her immediately and she told me to come see her for a few minutes. She really cares about you and your skin. Thanks for saving me! I've been to Trio Med Spa to get a hydrafacial and it was an awful experience - I have learned that the aesthetician is not there anymore. I also tried a place in Highwood and that place was the worse! She told me I had rosacea and that I needed to see her again to do more laser treatment on my face! (I only went there because a friend threw a party at a nail salon) Never again as I felt like she was burning my face. Try Tanya! You won't be disappointed.

I've been going to Bella's for facials and other skincare treatments for the last 5 years, and…read moreYelena always does an amazing job. She is incredibly thorough and truly a perfectionist, and I completely trust her to provide high-quality treatments. She balances being friendly and kind with being professional, and every appointment is always a relaxing and rejuvenating experience. I could not recommend her more! The salon is also clean and peaceful as a whole.

This day spa is a hidden gem in the north shore. The facial and massage services are amazing,…read moreusing high quality products. The owner, Yelena, is such a warm, inviting person. She has my female family members hooked!

Cannot recommend enough!!! The results from my lazer hair removal are unbelievable. Literally no…read morehair grows anymore! It's amazing. I had my underarms, legs and full Brazilian area done I never have to think about shaving. Emmy is awesome, proficient and very charismatic as well. I will recommend her to all my friends!! For anyone worrying about pain, it is no more painful than waxing (I think it's less painful than waxing personally) and it is SO quick. One zap per inch of skin. And it last MUCH much longer. For me it was worth every penny.

Emmy is great! I had Laser treatments before and needed to finish the job. She has been great!read more