I don't personally live in the area, but if I did, this is where I would bank, no question. I was a…read morecustomer with a business previously owned by Willamette Valley Bank and there was an oversight during the sale that would have adversely impacted me. Upon notifying the bank they immediately when into action to rectify the situation and took me for my word. The reality is, I had little recourse and could have easily been burned by them. It was clear from the beginning that WVBK didn't even consider taking this route. I was really impressed with their integrity and customer service, especially that of Eric Gerhart. In today's age of consumer treatment, it was quite refreshing. Highly recommend.

First and foremost, customer service defines this bank. They always listen to all of my concerns…read moreand offer very personalized service. I have worked with them since 2005 and wouldn't bank anywhere else. The only downside is the limited locations but I also don't get charged for ATM fees no matter where I am. I appreciate their whole team.

I visited this organization last week, and spent a day and a half with staff from the entire…read moreorganization. Having spent 30 years in banking, I have seen a lot of different cultures, both good and bad. Everyone I met here had a smile coupled with a positive attitude. The desire to provide superior customer service is very apparent. The fact that you can call their branches and speak with someone you know, as opposed to a call center, is a significant advantage they have over their big bank competitors. I would definitely bank here.

I've had all kinds of great experiences w/this bank, Pioneer Trust in downtown Salem....They've…read morecaught several times when someone has tried to scam me and they're so professional at both drive thru's and inside esp Kasey(sp?), Maureen for reunion help, and on the phone very nice and easy to explain problems too. MaryAnne set the awesome standard at the downtown drive up window and others are carrying on in her retirement....Keep up the great service!

They care and helped both with my business and with an estate account. I recommend them and have…read moreenjoyed the personalized customer service. They were easier to work with than the prior bank I came from.

Maria is very helpful gets my questions answered and very well communication. Def recommendread more

This company is awful I wouldn't borrow from them if I was about to live in my car. My husband had…read morea loan with them and he made a payment in October but they started garnishing his wages at Christmas. We have a child with a disabled and he has a lot of medical bills and weren't able to pay. What kind of people garnish wages at Christmas what a bunch of heartless a **holes. I will be letting everyone I know to stay away from here and never borrow from the heartless a**holes. I get people need money which I wouldn't have cared in January but really in December really!!!!! I hope you people can sleep with how you took Christmas from a disabled little boy.

Very thankful of Bruno Lion, was a huge help for me with the insurances with the details and I…read morestrongly and highly recommend him

Great team! Great people! Took the time to listen and take care of all my needs. Definitely would…read morerecommend

Avoid Huggins Insurance and Liberty Mutual…read more Based on my experience, I cannot recommend Huggins Insurance, Liberty Mutual, Kari Coffey, or Cristina Bakanaga. I was a customer of Huggins Insurance for many years and consistently paid my premiums. On May 28, my Liberty Mutual business liability policy was canceled for alleged nonpayment, even though I had already submitted my payment. I later provided proof of payment from my bank. Even after providing that documentation, I did not receive the assistance I expected in recovering my $1,581.98 refund from Liberty Mutual. I ultimately had to handle the matter myself. My Washington contractor bond was also canceled even though it had been issued only about a month earlier and had been paid for a full one-year term. As a longtime customer, I expected Kari Coffey and Cristina Bakanaga at Huggins Insurance to advocate on my behalf with Liberty Mutual. That was not my experience. Instead, I was left trying to resolve the issue on my own while my refund remained unpaid. If you are considering Huggins Insurance or Liberty Mutual, I encourage you to carefully research your options before making a decision. If you are already a customer, it may be worth comparing other agencies that you believe will provide stronger support if a billing or coverage issue arises.

I've never been one to leave a review, but felt compelled to let you know of my 30+ years of…read moreexperience with Huggins insurance and 20+ years with my awesome agent Kari Coffee. Back in the early 2000's I had the privilege of running a youth softball league. Insurance was needed and Huggins came through with flying colors! They helped me figure out the right coverage for the league and ensured the lowest cost and highest expertise in the field of athletics. At the time, I had my personal and business insurance through a charming little agency where I met Kari Coffee. It was refreshing to find an agent who knew exactly what my business needed and what my personal insurance coverage should be. So I was pretty sad when She decided to leave to pursue her dreams. Imagine my surprise when after the agency she worked for was sold, to find her at HUGGINS!! I immediately moved my accounts to Kari and Huggins, and have had absolutely no regrets and it has been smooth sailing! Kari and Huggins go out of their way to ensure all is well and right in my business and personal insurance accounts. I know I can count on them for service, integrity, accuracy, extensive knowledge and competitive pricing for everything I need coverage for, which is quite extensive. I will be with Huggins and KARI until their outstanding services and commitment to their clients is no longer needed. I would give 10 stars if I could. Thank you Kari Coffee and Huggins for the best quality, loyalty and knowledge an agency can provide! You have a client for life!!

We have been using RKI as our insurance agency for a number of years. They know their stuff and…read morelook for the answers when they don't. I recently went in to see about some adjustments to my plan. I say down with Wyatt and had a good experience as he recommended what was best for me and not their bottom line. They are about your best interests. I left knowing I got what was best for my family and that RKI has my back when I need it. This family owned agency is excellent and aimed at the needs of their customers.

Always have been friendly and accommodating. Remembers me by name down to even my pets when they…read morecome in as well too. Even provide a dog treat for your canine to thank them as well for being a member.

Love having a local credit union. Always treated well. I love their online banking and website as…read morewell.