We purchased a pre-owned 20" travel trailer from Family RV and could not have hoped for a better…read moreexperience. Everyone at Family RV is low-key, friendly, and knowledgable. On our first visit we met April, who gave us plenty of space to look around without bothering us. When we were ready, she walked around with us, showing us options that met our criteria, and patiently answered all our questions. We weren't ready to buy, and when we communicated that, she understood. A couple of weeks later, after thinking through the different choices, we came back. April was by then on maternity leave, so we worked with Briana, who was equally friendly, knowledgable, and low-key. The transaction was smooth and painless. No last minute charges, no pressure to buy extended warranty (though one was available if we wanted it). We arranged for financing with our credit union, and that was fine, too (no pressure to take financing through the dealer). On the day we arrived for pick-up, they had cleaned and prepped the trailer, and Luis gave us a thorough walk through, making sure we understood how everything worked, from the smart hitch to the a/c to the slide-out & etc. We had been to another, big RV dealership months earlier, and were so traumatized by the high pressure sales tactics and endless (endless!!!) "follow-up" phone calls that we were paranoid about shopping again, but we had heard good things about Family RV, so we took a chance. Glad we did! I highly recommend this place; we would definitely buy there again.

Ron over inflated the bill and over charged me to the max for everything!!…read more He told me an estimate and then the bill was double what he said. It should be called crooked RV. They will rip you off. I'm Gonna file a complaint to the better business bureau. Do not come here or they will try to rob you blind! I am a 62 year old single woman, and I feel he took full advantage of that and is not trustworthy at all. I feel very uncomfortable with how this was handled. He even put a 20 dollar charge on the bill for using a credit card without telling me.

No hope. Horrible customer service. High prices. Defective equipment. Stay away from this company…read moreat all costs. They are currently "temporarily" closed. The company is in financial crisis.

This place was ok nothing to rave about. They could have been a lot friendlier. We walked in and no…read moreone ever talked to us. The store looked kinda messy. I get ideas what I need, and than go online and find it a lot cheaper!

Well it's been a month since I purchased my camper... I will say the sales person that I work with…read moreDavid, was pretty good. He had great communication. Though I was a bit irritated as I had to go back and have to resign my loan paperwork. Not his fault. But needless to say annoyed. Another thing was that the walk through was awful. The guy that I was suppose to explain how things worked went through it in a hurry. We are allocated am hour to go over things and he went through things in 15 mins. So that is the reason for the 3 stars. David great, loan person okay, tour person or whatever he is called needs improvement!

Drove an hour with excitement to purchase a camping trailer was greeted at the front and told to…read morewait for a sales associate to walk us out and view the campers. Sale associate ROBERT came out looked at us and assumed things and rushed us out, referred to view somewhere else. He did not take the time to let us look or genuinely help us. He didn't want our business. Robert: short, bald big head. Terrible customer service!

I feel safe knowing our rv is parked here - reasonable hours, reasonable prices, overall secureread more

From the owner: Quality rv storage is established in 2003. Over 20 years we improved our services…read more Our business is secured more than ever. Our gate opens with a Gate Card 8 AM to 5 PM, 7 days a week. We have a yard Manager that lives inside his trailer in our yard.

Quality service. Good people, responsive and good pricing. Will use again. Yelp makes us type…read moretoo much..

I've been a customer with Tim and his staff for over 13 years. I highly recommend this business to…read morekeep your RV in its best condition. I now have a new 2025 Class A Winnebago Forza and just did the first oil change and generator service. Amber, Maelisa, Rhoul, John and Leo, all are great with customer service and high level skills. Had to call the mobile guy, John for a minor fix which was completed with a lower adjustment due to it being a small fix. Very fair !! I will always go here first for my RV care !

Terrible Service. Sales people and some guy who said he was the sales manager suck. He tried some…read morereverse psychology sales tactic on me, and when I asked him if he was always such an asshole, he blew his lid and steam starting pouring out his ears. Anyway, my wife and I went to another RV dealer out in the valley. These guys have a major attitude problem. Serious.

Great family owned business...... If you ever go in ask for…read more"ELI " he will take very good care of you ! I use to work here about 4 years ago and if I were to choose another job I would go back because of the family atmosphere and warm greetings you get in the lot. They have great deals and will match the majority of prices out there. The service shop in the back is phenomenal, they always work very hard and get the job done. Lou Jr. is now the owner of the business, very friendly and personable guy... Michelle is another great sales person there that has been in the business 20+ years and know the In's and outs of every line of RV. out there..... Great family owned RV. lot with many Lance campers, Fifth wheels, trailers, and pop up campers "FLEET WOOD'S"....

They are the best! You won't be disappointed when you need…read moreanything in the way of RV service or repairs!

I bought a 1987 vintage luxury RV to live in and brought it to Bay Area RV to do a bumper to bumper…read morethorough inspection. The RV had to be ready to take me to San Diego where I will start my new job. As the inspection continued the number of mandatory safety and repair issues increased exponentially. I can honestly say they saved my life and probably the lives of everyone else on the road with me. This is no exaggeration. I am driving a 33000 pound vehicle. When you step on the brakes you need the vehicle to come to a complete stop safely. You want the lights to work, the electrical to work, the plumbing to work and the propane not to leak. Bay Area RV found and fixed so many crucial items that I would never have known about if it wasn't for them. Even though my total repair bill was significantly higher than I could ever have anticipated, I now have a safe , fully operational and beautiful RV that will last me for many years to come. I can't list all the details because they would be too numerous, but the number of times they have cut cost, discounted labor, and went above and beyond to work with their vendors and mine to get me the best possible price for the mandatory parts I needed is more than I think anyone else would have ever done for me. Even after I am down in San Diego I am going to drive that RV right back up here for any major work that needs to be done because I know it will be done right and with honor and with integrity. I can honestly say that they put me ahead of their own profits. My final bill was high but that is not their fault and it could have been much much worse if I had taken it to someone else. I don't want to exclude anyone on their amazing team but I do want to give a shout out to Alison and Alberto. You have made a friend and customer for life.

We were visiting a RV park in San Francisco. On the day we were going to leave, our big slide…read morewould not go in on our 38' RV. We called 3 different mobile RV repair places. Via was the only place to respond that day and communicated about when he could come. The next day he came and fixed our slide. We highly recommend Via RV Repair!

I have a Year 2000 Lance Camper with the original Propane Generac Generator... It is 24 years old…read morenow and the generator runs for 3-4 minutes and dies like someone hit the kill switch... ViaRV mobile tech came by to look at it... He was able to adjust the idle speed and like magic it keeps running now! I asked him to do the 50 hour maintenance valve adjustment and he didn't know where to start... It turns out he has limited experience on these generators... So I knocked off one star for not having the skill/knowledge to do the maintenance... But he was nice enough to give me a 6 month warranty on the work he did complete... He charged $150 for his travel, and one hour of labor time for his adjusting of the idle... Not perfect, but good enough...

I liked the convenience of the location as we were visiting family for the holidays…read more However this RV park caters more to full timers which is evident by the post office boxes at the office. Here are some pros and cons. Pro's: Spaces are large with plenty of room for the RV plus two cars. No light pollution is really nice for star gazing. Full hookups are nice. Easy check-in and out. Nice little walking trail by the creek. Overall very quiet with occasional road noise but not much at all. They also will fill your propane and drop it off after you drop off to them. Lots of trees which is probably great in the summer. Cons: Full timers give the RV park a different feel, there's none of that fellow camaraderie you find at most RV parks. Many full timers have sheds and storage of their belongings outside their RVs and makeshift porches that give the place a run down feel. Gravel sites could use some upgrades as ours had a deep hole that could have been an ankle twister so we had to keep a chair over it so we didn't step in it. No picnic tables here which is a first for us. No other amenities besides the restrooms and laundry room which we did not see. Only one garbage location at main entrance. Overall decent place and better than Thousand Trails down the way IMO. Plenty of room and spacious spaces. I would probably stay here again if in a pinch.

Very rude staff I went there with my 3 kids my son is a double amputee it's the first break since…read morehe's surgery he's been through so much I wanted to extend I talk to the lady in office who was very nice she said she will talk to manager so a hour later the manager beat my door down and said if you don't leave tomorrow I'll call tow truck .like what was this all about my kids were not disturbing anyone we were gone all day and coming back at night. I have never ever seen more ruder in my life.