No adult supervision staff is rude, sullen and work is the last thing on their mind…read more There are obviously Grouped around chatting and seemingly annoyed being asked a question. bathrooms there but marked as "Employees Only" When asked about them, employee snapped that "we have no public. Bathrooms. $50 gets you little!

I am absolutely livid right now…read more I have always had positive experiences at this location--especially when Jennifer worked here. I respected her work ethic so much that I eventually hired her at the company I work for. That should tell you the level of service I've been used to from this store. Tonight was completely unacceptable. After a long day of work and while preparing to travel out of town, I rushed to this store to buy dog food because I have to board my dog early tomorrow morning before flying to New York. The store closes at 8:00 PM. I arrived at 7:56 PM, along with two other customers who pulled up at the exact same time. I jumped out of my car and walked straight to the door--only to have the clerk lock the door when he saw me pull up and completely ignore me, even as I clearly stated that the store was still open and I had three minutes. The other customers left. I stayed until the 3 employee exited the store and told him directly that what he did was a complete sucker move and that I would be writing a review and contacting corporate in the morning. His response? He challenged me and said, "Go right ahead." He then added that "he has a life," which is why he closed early. That response alone tells me everything I need to know. If a store closes at 8:00 PM, and paying customers arrive before that time, common sense--and company policy--would suggest you serve them. I wasn't asking for special treatment. I was asking to be allowed to shop during posted business hours. For context: I own a Cane Corso. The food I buy costs $107 per bag, and I am in this store every single week. That ends today. Going forward, I will be purchasing my dog's food from Amazon. Losing loyal, high-spending customers over laziness and attitude is a terrible business decision--but apparently one this location is comfortable making. Corporate will be hearing from me in the morning.

Worst experience ever…read more I would enclose photos of the expensive pond that was built and continues to Fall apart. It was constructed incorrectly,with incorrect flow,flawed circulation Glued maintenance parts. Rocks that have created severe injury. And they tried to sue me We asked to complete project correctly.

Incredibly knowledge and helpful. Quality plants, live food, and fish. Instrumental in helping me…read moreset up my planted sorority tank and placing special orders.

We took our 3 year old labradoodle "Muffin" to Ruskin Animal Hospital today for her yearly checkup…read more I have never had such good, caring people work with us. The vet tech (Mel) was a real sweetheart and made me feel as though she loved my Muffin as much as I did. Then Dr. Mannes came into the room - he is AWSOME!! He examined Muffin and talked to her and us while he was working with her. He seems so sincere and loves animals!! I have never been as happy with a vet office as I am now. I would recommend Ruskin Animal Hospital for your fur baby!!

Very helpful when I called for info, and was able to make appointment sooner than other vets in…read morearea. Good with cats as well as dogs.

This was not my first time in the store as I have come here before to buy dog food for my mom's…read moredogs and it's always a pleasure but as a first time dog owner my experience coming in to look out for our own was exceptional. We were greeted by Alanna and may I say how super knowledgeable she is with the all the products and what would be best for our dog, breed: pitbull terrier mix. Thank you so much for helping my partner and I to treat our new addition with care. Luna sure appreciated the duck liver cookie she swiped too LOL. I could continue on how grateful I was with the help that Alanna gave to me and partner thank you so much you're a treasure :)

I visited the store and Lelani took care of me. My little 4lb chihuahua has an itch problem, not…read morefleas. She was extremely knowledgeable. She gave me samples to try for my finicky eater, too. Try them out!

This place is MASSIVE, guys! If you are into the aquatic scene, you definitely will like this…read moreplace! It's on about five acres and you can tour the operations to see how it all works. It's probably a good thing you can't buy the fish directly from them when you visit, otherwise it would have been a very expensive trip because of all of the diverse types of fish here. Their free tour was about an hour and well worth it. The staff is friendly and knowledgeable. Come check it out!

I have been taking my two chihuahuas here since 2022 consistently every three weeks, I absolutely…read morelove this store, their services, and everyone that works there. It's so refreshing to be able to trust my animals being with someone so explicitly. They always handle with such great care and can tell they are animal lovers! We get the works (spa package) and they even give you a little bag to put treats in with the spa package! My little ones are $55 each and includes full bath (shampoo conditioner perfume) and dry, ear cleaning, nail trim, anal glands, and teeth brushing! They even give them custom bandanas themed to the season that is too cute to handle their services and products are top notch and I feel grateful to have them walking distance of my place!

Very kind and accommodating location. Always very gentle and take great care of my pups nails. Had…read moreto move up my appointment today and they had no issues. Definitely recommend especially for nervous pups they do a great job.

I needed to get my pup groomed and couldn't find availability unless it in 2-3weeks. Tammy…read moreresponded to my request and said she had availability. To my surprise this was the same place I used to take my pup before. I was looking for a new place because I moved farther. I didn't hesitate to bring her back to De La Pooch. Tammy, the owner is so sweet and professional. They've renovated the shop to look so cute. They have all kinds of pup accessories and the staff is very nice. I was very pleased with their service. Moka looked adorable. Make your appointment soon because they get booked fast before the holidays. You won't be disappointed.

customer friendly. gets the job done in a timely manner. dogs love her and her staff. great for my…read moreskiddish puppy