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    Mansions at Oak Point

    3.2 (18 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

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    1 month ago

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    2 years ago

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    2 years ago

    Team was helpful and very knowledgeable especially Pauline. I will definitely recommend to friends & family.

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    4 years ago

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    2 years ago

    Love it here and the staff is so nice, especially Pauline! She was so sweet and helpful!

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    2 years ago

    Love!! Staff was very attentive. Pauline helped me whenever I had trouble or questions.

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    3 years ago

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    3 years ago

    Very pleasant and great customer service. The staff was very friendly and informative

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    Ask the Community - Mansions at Oak Point

    Review Highlights - Mansions at Oak Point

    Team was helpful and very knowledgeable especially Pauline.

    Mentioned in 4 reviews

    Read more highlights

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    Orion McCord Park

    Orion McCord Park

    (28 reviews)

    I recently moved out of this complex after being a resident for 4 years. The move out process was…read moresmooth other than having to pay the final pro rated rent via check because they can't change the amount online. I don't feel like they nickel and dimed us on move out charges. We never saw a drastic change in rent during renewal time. I did try to call and negotiate our last renewal rate as it was the highest. I spoke with a manager who said she would get back to me after speaking with corporate about a lower rate. I never heard from her again (not shocking). Cons : Parking - My #1 complaint. It is a joke! They have a parking policy for people parked in open parking but I never saw it enforced. Spots around our unit were occupied for months without the vehicle being moved. Not even joking. We tried complaining to the office and never received responses. People who have garages park in open parking and leave their garage spot free. Not sure why! This was always an issue when I tried to have guests over. Valet Waste - You are forced to pay for it. Residents leave the trash cans out 24/7. Overflowing. We had the worst time with having our trash picked up and never got a clear reason what the problem was. We would complain, it would get better and then we would be right back to where we were. Electric Bill - I also find the apartments were not well insulated. Our electric bill was NEVER under $150 for a 2 bedroom. We're in a 1600 sq ft 4 bedroom house and our electric bill is more than half what it was without changing the temps we keep our thermostat on. Customer Service - I felt like getting ahold of someone in the office was a nightmare. You call, no answer. Leave a message, no response. Send an email, no response. I would say this was the case 90% of the time. Didn't matter what day of the week or time of day. Most of the time you just have to go into the office. Pros : It's a quiet community for the most part. In the 4 years we lived there we never felt unsafe. Everyone we encountered was very friendly. I really like the change they implemented to cut down on people using the pool who shouldn't be there. We only had a handful of maintenance issues during our time. The workers were always very friendly and would get to us as quickly as possible.

    Update: This is by far the worst apartment complex in Dallas/Ft. Worth. They apparently hold their…read moremaintenance people at gunpoint and will not allow them to fix anything before 5 days....And apparently your kitchen sink repeatedly flooding your kitchen never classifies as an "emergency". They apparently threaten to fire their maintenance workers if they come to your apartment after hours for "non-emergencies". I have complained about this very issue, at least 5 times....This place is a joke and please know a cardboard box is better than this place. Issue never got fixed. We have complained about the kitchen sink and garbage disposal since we moved in 6 months ago.

    Park 3Eighty Apartments - Swimming Pool

    Park 3Eighty Apartments

    (8 reviews)

    After 3 years of living in one building l, I made the biggest mistake of my life! I moved to…read moreanother building... literally signed myself into a living HELL! Do you love waking up at 5am on Saturday from your obnoxious upstairs neighbor?!? MOVE HERE! Do you love unsupervised, out of control kids living above you?? MOVE HERE!! Do you love kids running, screaming, riding bikes and electric scooters through the halls? Kids leaving bikes, and trash all over? Do you like kids throwing rocks near your car? Move here!!! You can file 100's of complaints, call the courtesy officer, the office, have videos of the obnoxious ruckus going on as early as 5am and as late as 12 midnight.... NONE of it will be enough! They will NOT issue violations with all of this proof (think there's been ONE in FIVE months of living in complete HELL!) you can offer to move, but they will tell you they don't want that because they would only have the SAME issues... so guess what?!? YOU get to deal with it! Unless you can afford a lawyer to get out of HELL... OR you love all these things... DO NOT move here! They will run into "snags" l, they won't have enough "proof" to help you. They will tell you they are working on it. They will say it could be a sub flooring LMAOOOO!! Are you joking?!? These kids jump off whatever they can, making pictures fall off your walls... but it MIGHT be sub flooring. If you have to work from home... Please DO NOT move here! If you want to enjoy living...DO NOT move here!! I will NEVER rent from a Berkshire Hathaway property EVER again! I will say Brad, Chris, and Gary in the maintenance department are GREAT! Also Grace in the office is amazing!! If not for them... somehow living here would be even WORSE... if that were even possible. Sincerely someone living my WORST nightmare!

    From the moment i called in to ask for information to when I came to visit on property, Daniel was…read moreprofessional and friendly. Making this experience totally enjoyable and exciting! not to mention the property is very clean and every memeber on staff I came in contact with said hello. that goes a lot way to me.

    Modera Frisco Square - spacious bedrooms with cozy carpeting

    Modera Frisco Square

    (11 reviews)

    UPDATE (August 2025): After raising concerns about the condition of the pool, I was contacted by…read moreModera's regional manager, who took the issue seriously and acted quickly. They've since terminated their old vendor and contracted a new professional pool service that handles both chemical treatment and physical cleaning three times a week. I've already noticed visible improvements. While I've removed the original photos, I'm leaving this review up in the interest of transparency--residents should know that feedback can lead to change. I appreciate the responsiveness and hope communication and standards continue to improve going forward. We do love it here.

    Been here a good 8 months so this review is pretty accurate…read more I'll begin with the interior of the townhome. Average appliances. My dishwasher took quite a bit of time to get fixed. Bathroom in bedroom got stocked up the first week I was here. Overall the corners of the floors tiles are lifting not sure why. Very.....very thin walls. While this place is unbelievably spacious I wish I would have met my neighbors and got their names during the day. Not at 1 in the morning with their headboard banging against my wall. I can hear when their alarm goes off in the morning and when's he's singing playing his guitar. Since I don't live in the actual apartments but in the townhome in the back of the complex I don't really go to the leasing center, mailroom or gym. But I will say this about Frisco specifically this area all the way to the Issac apts down the street. RACISM is alive and well. If you are not the color of Clorox in powered form prepare to encounter people like this who are rude. I've been cursed out by a man while in a car on my walk, a women nearly let her yorkies bite my foot and the people that live across library street will give you the dirtiest looks. I have to be on guard with pepper spray walking around here. For the most part outside, it's quiet so I can appreciate that coming from Addison area. Still debating if I want to renew my lease. We'll see how the year goes.

    Waterford Market Apartment

    Waterford Market Apartment

    (10 reviews)

    Went to visit the property in April. My wife and I loved everything about the property and had…read moretoured multiple apartments prior to touring Waterford. Let me just say this, none of the other properties we visited had anything on this property. No competition at all. We signed our lease a day after touring with Barbara. We were skeptical just like many other people are I'm sure when looking for a new place to live. But Barbara was amazing, there are plenty of reviews talking about how great she is. She exceeded all of our expectations and was the most personable person ever. She made us feel so much more comfortable; especially considering the fact that my wife and I are new to Texas in general. Thank you Barbara! 10/10 would recommend considering Waterford to be your next home and would recommend touring with Barbara.

    My son is a resident of this apartment complex. He has been a resident for over two years and says…read morehe really likes the apartment unit he is in. His apartment is spacious, has high ceilings and a wall of large windows that provide natural light during the daytime. The unit is equipped with a washer and dryer, built in entryway cabinets with a hall tree, and a wine fridge. The secondary bedroom has a large walk in closet and the bathroom has plenty of storage space. The kitchen has ample cabinetry and counter space for meal prep. The unit also has wood like flooring and stainless steel appliances. The master bedroom is roomy and has dual sinks and a large walk in shower. Waterford has many amenities such as two pools, two gyms, two game rooms, two meditation rooms, and two lounge areas equipped with coffee/hot chocolate machines. They have various monthly events such as breakfast tacos, bagels for brunch, and pool parties to name a few. The leasing agents are very attentive and any items that are broken are promptly repaired. Barbara is the leasing agent he has the most contact with and he says she is amazing at setting up events for the residents. In addition, he said having the Frisco Fresh Market close and open on Saturdays and Sundays is very convenient for him to visit for groceries and the like. He enjoys being close to downtown Frisco to be able to participate in the different events hosted at the soccer stadium and in Frisco Square. I wrote this review based on his experience with Waterford and the brief encounters I have had with the staff when I visit him. Overall he says he enjoys living there because of all of the events and activities. He higher recommends Waterford for individuals looking for a luxury apartment with awesome amenities and ambiance and one that is close to coffee shops, sporting venues, shopping and restaurants.

    Mansions at Oak Point - apartments - Updated May 2026

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